Types and Nature of Business

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Questions and Answers

Which of the following are roles of a business? (Select all that apply)

  • Innovation (correct)
  • Risk and entrepreneurship (correct)
  • Producing goods and services (correct)
  • Government regulations

How can businesses be classified by size?

  • Local and national
  • Small, medium, and large (correct)
  • Sole trader and public company
  • Goods and services

What are the classifications of business by geographical spread?

  • Primary, secondary, tertiary
  • Sole trader, partnership
  • Local, national, global (correct)
  • Innovative, traditional

Which of the following are internal influences in a business environment? (Select all that apply)

<p>Products (C), Location (D)</p> Signup and view all the answers

What is a sole trader?

<p>A business owned and operated by one individual.</p> Signup and view all the answers

What are the stages of the business lifecycle?

<p>Establishment, growth, maturity, post-maturity.</p> Signup and view all the answers

Which of the following are considered external influences in the business environment? (Select all that apply)

<p>Social factors (A), Legal factors (B)</p> Signup and view all the answers

The primary classification of business is by geographical spread.

<p>False (B)</p> Signup and view all the answers

Name two skills of effective management.

<p>Interpersonal skills, strategic thinking.</p> Signup and view all the answers

What is the primary focus of tactical planning?

<p>Flexible planning for 1-2 years (A)</p> Signup and view all the answers

Organising involves breaking down work activities into smaller steps.

<p>True (A)</p> Signup and view all the answers

What is the main goal of management controlling?

<p>To ensure that goals are being achieved through the evaluation and modification of tasks.</p> Signup and view all the answers

The short-term planning that addresses day-to-day operations is called __________ planning.

<p>operational</p> Signup and view all the answers

Match the management functions with their descriptions:

<p>Strategic planning = Long-term planning for 3-5 years Tactical planning = Medium-term flexible planning for 1-2 years Operational planning = Short-term daily operations management Controlling = Evaluating and modifying tasks to achieve goals</p> Signup and view all the answers

What is a key advantage of a participative leadership style?

<p>Increased employee empowerment (B)</p> Signup and view all the answers

Managers have less responsibility in a team approach compared to a traditional hierarchy.

<p>False (B)</p> Signup and view all the answers

What should a manager develop to ensure team cohesion?

<p>A sense of trust</p> Signup and view all the answers

In the contingency approach, the management style is influenced by the business ______.

<p>needs</p> Signup and view all the answers

Match the following key business functions with their descriptions:

<p>Operations = Strategies to improve the production process Sales = Activities to promote and sell products Marketing = Researching and addressing customer needs Finance = Managing company’s financial resources</p> Signup and view all the answers

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Study Notes

Nature of Business

  • Businesses produce goods and services to satisfy customer needs.
  • Key roles of business include generating profit, employment, incomes, choice, innovation, entrepreneurship, and risk.
  • Businesses contribute to wealth and quality of life.

Types of Businesses

  • Classification by size:
    • Small to medium enterprise (SMEs)
    • Large
  • Classification by geographical spread:
    • Local
    • National
    • Global
  • Classification by industry:
    • Primary (extracting raw materials)
    • Secondary (manufacturing)
    • Tertiary (service-based)
    • Quaternary (information-based)
    • Quinary (high-level decision-making)
  • Classification by legal structure:
    • Sole trader
    • Partnership
    • Private company
    • Public company
    • Government enterprises
  • Size: larger businesses often require more complex structures
  • Ownership: sole traders have full ownership, while partnerships and companies have shared ownership
  • Finance: businesses require funding, which can influence the choice of legal structure

Influences in the Business Environment

External Influences

  • Economic: changes in interest rates, inflation, and economic growth
  • Financial: access to funding and financial markets
  • Geographic: location and climate
  • Social: demographic changes and social trends
  • Legal: laws and regulations affecting business
  • Political: government policies and stability
  • Institutional: trade unions and business associations
  • Technological: advancements in technology
  • Competitive situation: market competition and rivalry
  • Markets: changes in supply and demand

Internal Influences

  • Products: goods and services offered by the business
  • Location: physical location and accessibility
  • Resources: human, physical, and financial resources
  • Management: leadership style and decision-making
  • Business culture: values and beliefs within the organization

Stakeholders

  • Owners/shareholders: individuals with a financial interest in the business
  • Managers: responsible for day-to-day operations
  • Employees: individuals working for the business
  • Customers: individuals or organizations purchasing goods and services
  • Society: the broader community affected by the business
  • Environment: the natural environment impacted by business operations

Business Growth and Decline

  • Stages of the business lifecycle:
    • Establishment
    • Growth
    • Maturity
    • Post-maturity
  • Factors contributing to business decline:
    • Poor management
    • Lack of innovation
    • Increased competition
  • Voluntary and involuntary cessation:
    • Liquidation: the process of closing a business and distributing assets

Nature of Management

  • Features of effective management:
    • Planning
    • Organizing
    • Controlling
  • Skills of management:
    • Interpersonal skills
    • Strategic thinking
    • Vision
    • Problem-solving
    • Decision-making
    • Flexibility
    • Adaptability to change
    • Reconciling conflicting interests of stakeholders

Achieving Business Goals

  • Types of business goals:
    • Profits
    • Market share
    • Growth
    • Share price
    • Social goals
    • Environmental goals
  • Achieving a mix of business goals:
    • Balancing competing objectives
  • Staff involvement:
    • Innovation
    • Motivation
    • Mentoring and training

Management Approaches

Classical Approach

  • Management as planning, organizing, and controlling
  • Hierarchical organizational structure
  • Autocratic leadership style

Behavioural Approach

  • Management as leading, motivating, and communicating
  • Teams
  • Participative/democratic leadership style

Contingency Approach

  • Adapting to changing circumstances

Levels of Planning

  • Strategic Planning: Long-term planning spanning 3-5 years.
  • Tactical Planning: Medium-term, flexible planning lasting 1-2 years.
  • Operational Planning: Focuses on daily operations and activities.

Management as Organising

  • Organising involves arranging business resources to meet objectives, enhancing productivity and efficiency.
  • Old Fashion School employs a strict hierarchical structure for control.
  • Key Steps in Organising:
    • Determining Work Activities: Breaking down tasks into smaller, manageable steps.
    • Classifying and Grouping Activities: Similar tasks are clustered for efficiency.
    • Assigning Work and Delegating Authority: Clearly defining who performs each task.

Management as Controlling

  • Controlling evaluates and adjusts tasks to meet set goals, modifying procedures if necessary.
  • Emphasizes team cohesion and unity among members.
  • A transition from hierarchical to team-oriented structure promotes greater responsibility for individuals.
  • Managers act as facilitators, balancing team needs with business goals, fostering trust, and creating a common vision.

Participative/Democratic Leadership Style

  • Involves consulting employees, valuing their input in decision-making.
  • Advantages:
    • Increased employee empowerment and recognition.
    • Strengthened relationships between staff and management.
  • Disadvantages:
    • Potential for lack of control.
    • Risk of decreased employee behavior.

Contingency Approach

  • Focuses on adaptability to changing circumstances and flexibility in management styles based on business needs.
  • Organisational structures can shift from flat to hierarchical depending on requirements.

Key Business Functions

  • Coordination of core functions is essential in management.
  • Four key functions:
    • Operations: Strategies for improving production processes.
    • Leading: Influencing and motivating employees to achieve goals.
      • Good leaders communicate goals, empower workers, demonstrate flexibility, and have confidence in their teams.
    • Motivating: Targeting motivation through fair policies, training, and safe environments.
    • Communicating: Open communication ensures information flow regarding goals, plans, and financial results.

Teams and Flat Organisational Structure

  • Teamwork involves regular interaction and collaboration towards shared objectives, supported by a flat organisational structure.

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