Turnaround Time and Customer Service Quiz
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Questions and Answers

TURNAROUND TIME – starts when the guest reaches the ______ and ends when the guest receives all the items ordered.

counter

It indicates the total time the guest and cashier transact ______.

business

Elements Seven Key Steps Average Time ______ 1. Smile and greet the guest

Order-Taking

Take the order, do suggestive selling, Call out the ______

<p>order</p> Signup and view all the answers

Punch the ______ 65 sec

<p>order</p> Signup and view all the answers

Payment 4. State amount of ______

<p>purchase</p> Signup and view all the answers

Receive payment and give change, if any ______ to Dispatch

<p>Assembly</p> Signup and view all the answers

Assemble the ______ 7. Present the order

<p>order</p> Signup and view all the answers

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