AOP 101-109 prefix, department rules and discipline, strategic plan and general conduct

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Questions and Answers

What must an employee return upon separation or transfer?

  • Locker key and cylinder (correct)
  • Fire safety manuals
  • Work uniform and personal equipment
  • Department badge and identification card

How is discipline administered within the Tulsa Fire Department?

  • In accordance with the current agreement between the city and IAFF local 176 (correct)
  • Following community feedback
  • Based on the discretion of individual officers
  • Using a points-based system

What is expected of Department Officers regarding their level of responsibility?

  • They must attend additional training sessions only
  • They are expected to report directly to the chief at all times
  • They have the same level of responsibility as regular employees
  • They are understood to have a higher level of responsibility (correct)

Which officer is NOT specified as someone to whom Keys must be returned?

<p>Fire Chief (A), Other supervisory personnel (C)</p> Signup and view all the answers

How will members get the Tulsa fire department conduct themselves?

<p>Members must conduct themselves in a self-disciplined manner. (C)</p> Signup and view all the answers

Which of the following accurately describes the legal expectations for members of the Tulsa Fire Department?

<p>Members are subject to federal laws, state statutes, and city ordinances. (B)</p> Signup and view all the answers

What is a requirement regarding the knowledge of department procedures for members?

<p>Members will be familiar with the operating procedures of the department. (A)</p> Signup and view all the answers

In terms of maintaining records, what are the expectations for members of the Tulsa Fire Department?

<p>Members will maintain and complete both comprehensive and accurate department records and reports as directed. (D)</p> Signup and view all the answers

104 .52 pg 5 each individual is accountable to others in the _____, the ____ and the public

<p>Organization department (B)</p> Signup and view all the answers

Statements of worth and accountability.5 states that individuals are what to the department?

<p>Each individual is valuable to the department (B)</p> Signup and view all the answers

101 prefix .3 pg 1. Violations of any of the operating procedures, neglect or omission of any of the duties prescribed herein, are considered OFFENSES and any member found guilty will at the discretion of the fire chief, or the mayor and city council will be subject to….?

<p>Reprimand, suspension, Fine, demotion, or dismissal (A)</p> Signup and view all the answers

101 prefix .1 the AOP contained herein are intended for the general guidance of the ____ and ____ of the Tulsa fire department and not to cover every specific act of duty

<p>Officers members (D)</p> Signup and view all the answers

Which statement about locker inspections is true?

<p>Personal locks on lockers are prohibited (A)</p> Signup and view all the answers

What must the Fire Chief do when inspecting the department's physical resources?

<p>Ensure compliance with department policy and procedures (B)</p> Signup and view all the answers

When can modifications to the Administrative Operating Procedures occur?

<p>As necessary to reconcile changing conditions (B)</p> Signup and view all the answers

What is prohibited regarding the use of lockers in the fire department?

<p>Using a locker assigned to someone else (B)</p> Signup and view all the answers

All rules, regulations or orders issued or promulgated heretofore, in any manner conflicting with the operating procedures herein contained, are herby?

<p>Revoked, repealed and rendered inoperative and of no force. (D)</p> Signup and view all the answers

What is a key component of the Tulsa Fire Department's vision?

<p>Reflecting good stewardship of public resources (D)</p> Signup and view all the answers

Which value is emphasized in the Statement of Values of the Tulsa Fire Department? .3 statement of values .31 pg 4

<p>Community involvement and diversity (C)</p> Signup and view all the answers

What is the mission of the Tulsa fire department? 104 strategic plan .2 mission statement.21

<p>The Tulsa fire department delivers superior protection of life, health, property and the environment (D)</p> Signup and view all the answers

104 strategic plan .4 strategies-Which strategy outlines the department's approach to resource preparation?

<p>Prepare both human and physical resources for all-hazard response (A)</p> Signup and view all the answers

How does the Tulsa Fire Department intend to respond to emergencies, according to its strategies?

<p>The TFD will respond quickly with compassion in a professional manner (D)</p> Signup and view all the answers

What is one of the responsibilities outlined in the vision for the community involvement? 104 TFD strategic plan .1 vision .11 bullet points

<p>Involving the community in decision-making (B)</p> Signup and view all the answers

What aspect is important to maintain for the safety of Tulsa Fire Department members?

<p>Continuous evaluation and risk minimization (D)</p> Signup and view all the answers

What does the Tulsa Fire Department prioritize in its community interactions?

<p>Understanding and working with community diversity (A)</p> Signup and view all the answers

Much is left to the zeal and discretion of the _____ and _____ ratings as well as disciplinary actions will depend upon the way the officers and members conduct themselves

<p>Individual, efficiency</p> Signup and view all the answers

_____ and _____ will be the foundation of all interactions we have within and outside our organization

<p>Honesty, integrity</p> Signup and view all the answers

Through _____ we will strive for the level of ______ our community deserves. Through _____ we will acquire the skills and ____ necessary to safely preform the task required of us. We will recognize the value of community involvement in providing diversity within our organization

<p>Education professionalism training teamwork</p> Signup and view all the answers

Through ____ service to our ____, the Tulsa fire department will remain an organization that: responds ____ and appropriately to all calls for service.

<p>Selfless customers quickly</p> Signup and view all the answers

Through selfless service to our customers, the Tulsa fire department will remain an organization that maintains a ____, proactive and ___ profile

<p>Versatile agile</p> Signup and view all the answers

Through selfless service to our customers the Tulsa fire department will remain an organization that maintains a ____ watch over our ___ __ areas

<p>Vigilant first in</p> Signup and view all the answers

Flashcards

Tulsa Fire Dept. Procedures

Guidelines for conduct and duty in the Tulsa Fire Department, affecting efficiency ratings and discipline.

Procedure Compliance

Following procedures that impact efficiency ratings and disciplinary actions.

Conflicting Rules

Outdated, superseded rules no longer valid.

Violation Consequences

Reprimands, suspensions, fines, demotions, or dismissal based on violations.

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Dynamic Procedures

Procedures that can change based on policy or circumstance.

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Resource Management

Efficient use of resources to support the department's mission.

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Resource Inspections

Checking resources to ensure rules are followed.

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Locker Inspections

Departments' review of lockers for compliance.

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Personal Locks

Not allowed in department lockers.

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Locker Keys

Must be returned when leaving the department.

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Department Vision

Rapid, appropriate responses, community engagement, and proactive safety.

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Department Mission

Protecting life, health, property, and the environment with superior service.

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Customer Service

High-quality service through professionalism, teamwork, and community involvement.

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All-Hazard Readiness

Preparation to handle diverse emergencies and dangers.

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Loss Prevention

Reducing negative outcomes like fire and damage.

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Professional Compassion

Handling emergency situations with empathy and skill.

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Operational Performance

Evaluating and improving how the department operates.

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Individual Worth

Each person is valuable and deserves opportunities for development.

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Training and Support

Helping members develop and improve.

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Accountability

Taking responsibility to others, team, and community.

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Self-Discipline

Controlling one's own actions and conduct.

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Professionalism

Acting appropriately in a job role.

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Laws, Statutes, Ordinances

Rules and regulations that must be followed.

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Record-Keeping

Maintaining accurate and complete logs and notes.

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Study Notes

Administrative Operating Procedures Overview

  • Guidelines provided for officers and members of the Tulsa Fire Department to ensure appropriate conduct and discretion in duties.
  • Compliance with procedures influences efficiency ratings and potential disciplinary actions.
  • Previous conflicting rules or orders are nullified at the introduction of these procedures.
  • Violations can lead to reprimand, suspension, fines, demotion, or dismissal as decided by the Fire Chief or city authorities.
  • Procedures are dynamic, with updates made to adapt to changes in policies or conditions.

Department Rule and Discipline

  • Members are responsible for efficient resource use, aligned with the department's mission.
  • Inspections of physical resources are conducted to ensure adherence to policies.
  • Lockers are subject to inspection; personal locks are prohibited, and locker keys must be returned upon transfer or separation from the department.

Vision and Mission

  • Vision emphasizes rapid, appropriate response to calls, community involvement, and a proactive approach to service and safety.
  • Mission includes the delivery of superior protection to life, health, property, and the environment.

Values and Strategies

  • Commitment to high-quality customer service through professionalism, teamwork, and community involvement.
  • Strategies encompass readiness for all-hazard responses, loss prevention, professional compassion in responses, and ongoing capability evaluation for operational performance.

Statements of Individual Worth and Accountability

  • Recognition that each individual is valuable and deserves training, support, safety, and growth opportunities.
  • Accountability extend to fellow team members, the department, and the community.

General Conduct Expectations

  • Self-discipline and professionalism reflect positively on members and the department.
  • Members must abide by all applicable laws, statutes, and ordinances.
  • Familiarity with operating procedures is essential for all members.
  • Comprehensive and accurate record-keeping is a directive for all members.

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