AOP 101-109 prefix, department rules and discipline, strategic plan and general conduct
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Questions and Answers

What must an employee return upon separation or transfer?

  • Locker key and cylinder (correct)
  • Fire safety manuals
  • Work uniform and personal equipment
  • Department badge and identification card

    • How is discipline administered within the Tulsa Fire Department?

  • In accordance with the current agreement between the city and IAFF local 176 (correct)
  • Following community feedback
  • Based on the discretion of individual officers
  • Using a points-based system

    • What is expected of Department Officers regarding their level of responsibility?

  • They have the same level of responsibility as regular employees
  • They are understood to have a higher level of responsibility (correct)
  • They must attend additional training sessions only
  • They are expected to report directly to the chief at all times

    • Which officer is NOT specified as someone to whom keys must be returned?

    <p>Fire Chief (A), Other supervisory personnel (C)</p> Signup and view all the answers

    Why are disciplinary measures considered commensurate with the level of responsibility?

    <p>To acknowledge the greater impact of officers' actions (A)</p> Signup and view all the answers

    What is the expectation regarding the conduct of members of the Tulsa Fire Department?

    <p>Members must conduct themselves in a self-disciplined manner. (C)</p> Signup and view all the answers

    Which of the following accurately describes the legal expectations for members of the Tulsa Fire Department?

    <p>Members are subject to federal laws, state statutes, and city ordinances. (B)</p> Signup and view all the answers

    What is a requirement regarding the knowledge of department procedures for members?

    <p>Members will be familiar with the operating procedures of the department. (A)</p> Signup and view all the answers

    In terms of maintaining records, what are the expectations for members of the Tulsa Fire Department?

    <p>Members will maintain and complete both comprehensive and accurate department records and reports as directed. (D)</p> Signup and view all the answers

    What might be a consequence of not upholding the general conduct expectations set for members?

    <p>Members could face disciplinary actions or damage to the department's reputation. (B)</p> Signup and view all the answers

    What is the primary focus of accountability within the Tulsa Fire Department?

    <p>To the Department and public (B)</p> Signup and view all the answers

    Which of the following is least emphasized in the strategic plan concerning individual treatment?

    <p>Supplying personal vehicles for commutes (C)</p> Signup and view all the answers

    How is the value of each individual characterized in the strategic plan?

    <p>As fundamental to the success of the Department (B)</p> Signup and view all the answers

    What aspect of individual contribution is highlighted in the plan?

    <p>Encouraging accountability to peers and the community (D)</p> Signup and view all the answers

    What is a fundamental requirement for each individual as per the strategic plan?

    <p>Providing training and support for safety (A)</p> Signup and view all the answers

    What is the consequence for a member found guilty of violating the operating procedures?

    <p>Reprimand, suspension, Fine, demotion, or dismissal (A), Suspension or reprimand (D)</p> Signup and view all the answers

    What is the purpose of the Administrative Operating Procedures in the Tulsa Fire Department?

    <p>To provide general guidance of the officers and members of the fire department and not to cover every specific act of duty. (D)</p> Signup and view all the answers

    Which statement about locker inspections is true?

    <p>Personal locks on lockers are prohibited (A)</p> Signup and view all the answers

    What must the Fire Chief do when inspecting the department's physical resources?

    <p>Ensure compliance with department policy and procedures (B)</p> Signup and view all the answers

    When can modifications to the Administrative Operating Procedures occur?

    <p>As necessary to reconcile changing conditions (B)</p> Signup and view all the answers

    What is prohibited regarding the use of lockers in the fire department?

    <p>Using a locker assigned to someone else (B)</p> Signup and view all the answers

    Which of the following statements is incorrect regarding the department's operating procedures?

    <p>They cover all specific actions and duties (B)</p> Signup and view all the answers

    All rules, regulations or orders issued or promulgated heretofore, in any manner conflicting with the operating procedures herein contained, are herby?

    <p>Revoked, repealed and rendered inoperative and of no force. (D)</p> Signup and view all the answers

    What is a key component of the Tulsa Fire Department's vision?

    <p>Reflecting good stewardship of public resources (D)</p> Signup and view all the answers

    Which value is emphasized in the Statement of Values of the Tulsa Fire Department?

    <p>Community involvement and diversity (C)</p> Signup and view all the answers

    What does the mission of the Tulsa Fire Department primarily focus on?

    <p>Protecting life, health, property, and the environment (D)</p> Signup and view all the answers

    Which strategy outlines the department's approach to resource preparation?

    <p>Prepare both human and physical resources for all-hazard response (A)</p> Signup and view all the answers

    How does the Tulsa Fire Department intend to respond to emergencies, according to its strategies?

    <p>With compassion and professionalism (D)</p> Signup and view all the answers

    What is one of the responsibilities outlined in the vision for the community involvement?

    <p>Involving the community in decision-making (B)</p> Signup and view all the answers

    What aspect is important to maintain for the safety of Tulsa Fire Department members?

    <p>Continuous evaluation and risk minimization (D)</p> Signup and view all the answers

    What does the Tulsa Fire Department prioritize in its community interactions?

    <p>Understanding and working with community diversity (A)</p> Signup and view all the answers

    When can the departments physical resources be inspected to assure compliance with department policy and procedures?

    <p>When deemed necessary by the fire chief or his designer (D)</p> Signup and view all the answers

    Much is left to the zeal and discretion of the _____ and _____ ratings as well as disciplinary actions will depend upon the way the officers and members conduct themselves

    <p>Individual, efficiency</p> Signup and view all the answers

    _____ and _____ will be the foundation of all interactions we have within and outside our organization

    <p>Honesty, integrity</p> Signup and view all the answers

    Flashcards

    Tulsa Fire Dept. Procedures

    Guidelines for conduct and duty in the Tulsa Fire Department, affecting efficiency ratings and discipline.

    Procedure Compliance

    Following procedures that impact efficiency ratings and disciplinary actions.

    Conflicting Rules

    Outdated, superseded rules no longer valid.

    Violation Consequences

    Reprimands, suspensions, fines, demotions, or dismissal based on violations.

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    Dynamic Procedures

    Procedures that can change based on policy or circumstance.

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    Resource Management

    Efficient use of resources to support the department's mission.

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    Resource Inspections

    Checking resources to ensure rules are followed.

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    Locker Inspections

    Departments' review of lockers for compliance.

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    Personal Locks

    Not allowed in department lockers.

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    Locker Keys

    Must be returned when leaving the department.

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    Department Vision

    Rapid, appropriate responses, community engagement, and proactive safety.

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    Department Mission

    Protecting life, health, property, and the environment with superior service.

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    Customer Service

    High-quality service through professionalism, teamwork, and community involvement.

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    All-Hazard Readiness

    Preparation to handle diverse emergencies and dangers.

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    Loss Prevention

    Reducing negative outcomes like fire and damage.

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    Professional Compassion

    Handling emergency situations with empathy and skill.

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    Operational Performance

    Evaluating and improving how the department operates.

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    Individual Worth

    Each person is valuable and deserves opportunities for development.

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    Training and Support

    Helping members develop and improve.

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    Accountability

    Taking responsibility to others, team, and community.

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    Self-Discipline

    Controlling one's own actions and conduct.

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    Professionalism

    Acting appropriately in a job role.

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    Laws, Statutes, Ordinances

    Rules and regulations that must be followed.

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    Record-Keeping

    Maintaining accurate and complete logs and notes.

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    Study Notes

    Administrative Operating Procedures Overview

    • Guidelines provided for officers and members of the Tulsa Fire Department to ensure appropriate conduct and discretion in duties.
    • Compliance with procedures influences efficiency ratings and potential disciplinary actions.
    • Previous conflicting rules or orders are nullified at the introduction of these procedures.
    • Violations can lead to reprimand, suspension, fines, demotion, or dismissal as decided by the Fire Chief or city authorities.
    • Procedures are dynamic, with updates made to adapt to changes in policies or conditions.

    Department Rule and Discipline

    • Members are responsible for efficient resource use, aligned with the department's mission.
    • Inspections of physical resources are conducted to ensure adherence to policies.
    • Lockers are subject to inspection; personal locks are prohibited, and locker keys must be returned upon transfer or separation from the department.

    Vision and Mission

    • Vision emphasizes rapid, appropriate response to calls, community involvement, and a proactive approach to service and safety.
    • Mission includes the delivery of superior protection to life, health, property, and the environment.

    Values and Strategies

    • Commitment to high-quality customer service through professionalism, teamwork, and community involvement.
    • Strategies encompass readiness for all-hazard responses, loss prevention, professional compassion in responses, and ongoing capability evaluation for operational performance.

    Statements of Individual Worth and Accountability

    • Recognition that each individual is valuable and deserves training, support, safety, and growth opportunities.
    • Accountability extend to fellow team members, the department, and the community.

    General Conduct Expectations

    • Self-discipline and professionalism reflect positively on members and the department.
    • Members must abide by all applicable laws, statutes, and ordinances.
    • Familiarity with operating procedures is essential for all members.
    • Comprehensive and accurate record-keeping is a directive for all members.

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    Description

    Explore the 2020 Administrative Operating Procedures designed for the officers and members of the Tulsa Fire Department. This quiz highlights the guidance principles and emphasizes the importance of individual discretion in duty performance. Test your understanding of operational efficiency and disciplinary standards.

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