Trends in Management and Leadership: Learning Outcome 8

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Questions and Answers

What is one of the three important trends in management mentioned in the text?

  • Growing need for managers with local management skills
  • Crisis management (correct)
  • Use of internal directors for management control
  • Decreasing use of information technology in organizations

How should managers deal with crises according to the text?

  • Develop contingency plans, face the problem, tell the truth, ask for help when needed, and learn from past experiences (correct)
  • Blame others for the crisis
  • Ignore the problem and hope it goes away
  • Cover up the situation and do not communicate with stakeholders

What impact is the proliferation of data and analytics in information technology having on managers?

  • Less focus on short-term results by managers
  • Reducing the need for financial and performance data
  • Increasing number of organizations are looking for cutting-edge technology in product and service development (correct)
  • Decreasing reliance on technology for decision-making

Which technology is highlighted in the text as particularly useful for managers?

<p>Dashboard software (D)</p> Signup and view all the answers

What is a drawback mentioned in the text regarding dashboard technology?

<p>Short-term results are emphasized more (B)</p> Signup and view all the answers

What is one of the challenges that managers face in a global market?

<p>Directing employee behavior across different cultures (D)</p> Signup and view all the answers

What skill is essential for managers operating in diverse cultural environments?

<p>Global management skills (D)</p> Signup and view all the answers

What are three important trends in management today mentioned in the text?

<p>Preparing for crises management, increasing use of information technology, and managing multinational cultures (C)</p> Signup and view all the answers

What is a requirement for employees in companies doing business globally according to the text?

<p>Learning the language of other cultures and social customs (A)</p> Signup and view all the answers

What is a key aspect of crisis management mentioned in the text?

<p>Using the best resources to correct the situation (A)</p> Signup and view all the answers

How can managers make quicker decisions according to the text?

<p>By utilizing dashboard software and information technology (C)</p> Signup and view all the answers

What skill is highlighted as growing in importance as more companies expand globally?

<p>&quot;Global management skills&quot; (C)</p> Signup and view all the answers

What must managers do to develop a culture of trust?

<p>&quot;Set a good example&quot;, &quot;create personal involvement for all employees&quot;, and &quot;develop a culture of trust&quot; (C)</p> Signup and view all the answers

What is the recommended approach for managers to deal with crises according to the text?

<p>Face the problem directly, tell the truth, ask for help, and learn from past experiences (C)</p> Signup and view all the answers

What is one of the drawbacks associated with dashboard software mentioned in the text?

<p>It focuses too much on short-term results and neglects long-term goals (C)</p> Signup and view all the answers

What is a key aspect of crisis management highlighted in the text?

<p>Developing contingency plans (A)</p> Signup and view all the answers

How can managers contribute to building a culture of trust in organizations according to the text?

<p>By telling the truth and acting with integrity (B)</p> Signup and view all the answers

In what way does the proliferation of data and analytics impact managers, as discussed in the text?

<p>It enables organizations to make informed decisions based on data (C)</p> Signup and view all the answers

What should managers do in global markets to address challenges effectively?

<p>Develop global management skills and adapt to diverse cultures (C)</p> Signup and view all the answers

Which technology tool is particularly useful for providing up-to-the-minute information to employees?

<p>Dashboard software (A)</p> Signup and view all the answers

What is a key aspect of crisis management highlighted in the text?

<p>Being truthful about the situation (C)</p> Signup and view all the answers

In which areas must employees working in multiple locations around the world often be knowledgeable about according to the text?

<p>Geography, language, and social customs (D)</p> Signup and view all the answers

What is a crucial skill needed by managers in today's globalized world?

<p>Ability to operate in diverse cultural environments (B)</p> Signup and view all the answers

What is one of the requirements for managing multinational cultures mentioned in the text?

<p>Developing a culture of trust (B)</p> Signup and view all the answers

Which trend in management emphasizes learning from crises to prevent them in the future?

<p>Preparing for crises management (D)</p> Signup and view all the answers

What is the role of managers in fostering a culture of trust according to the text?

<p>Setting a good example and creating personal involvement for all employees (A)</p> Signup and view all the answers

How can managers make quicker, better-informed decisions according to the text?

<p>By using dashboard software and latest information technology tools (B)</p> Signup and view all the answers

Why do managers need global management skills according to the text?

<p>To effectively operate in diverse cultural environments due to global market globalization (C)</p> Signup and view all the answers

What is an important aspect of information technology mentioned in the text?

<p>Embrace data analytics and dashboard software (B)</p> Signup and view all the answers

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