18 Questions
What are the three basic departments in the most recommended setup for a travel management company?
Executive, Sales and Operations, Administration and Finance
Which of the following is NOT an area of service that a travel management company focuses on?
Building construction
What type of entities are most commonly clients of travel management companies?
Corporate companies, individuals, families, and organizations
Why is documentation of travel details important for travel management companies?
For planning future improvements and considerations
What is the main difference between a travel management company and a travel agency based on the text?
A travel management company sets the parameters while a travel agency executes reservations
What is one of the strategic value propositions that a travel management company must manage?
Best acceptable budget that is responsive and efficient
What does a travel management company's reputation reflect?
The standards of the suppliers they work with
What role do human resources play in a professional travel management company?
They take vital roles in providing suitable travel management solutions
What attribute in a travel management company is indicated by a history of product and service delivery?
Reliability
What does it mean for a new player in the travel management market to be 'reliable'?
They have passed certain minimum qualifications set by clients
What follows credibility in the context of a travel management company?
Competence
How can new players enter and service the travel management market according to the text?
By having a reliable and competitive crew
What is a key aspect for travel management companies to survive in the industry?
Being solution-oriented
What does the text suggest about the importance of knowledge in travel management?
It leads to patronage and successful outcomes
What is a characteristic of a proficient travel management company according to the text?
Tailoring advice and providing sound recommendations
Why is due diligence important for travel management companies?
To show concern and mindfulness for their clients
What do restrictions, cancellation policies, and attrition guidelines do to tourism supplies?
Make the products very restrictive
How does being resourceful benefit travel management companies?
By tailoring options responsive to budget constraints
Test your knowledge on the reputation, standards, and accreditation of travel management companies. Learn about the criteria for selecting legitimate suppliers and the importance of endorsements by industry associations like the International Organization for Standardization.
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