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Questions and Answers
What is one of the important roles of a travel agency?
What is one of the important roles of a travel agency?
- Cooperating with clients to determine their needs and advising them on travel details (correct)
- Conducting market research for travel trends
- Selling travel products at discounted rates
- Providing exclusive access to luxury accommodations
What does a travel agency do to establish a good relationship with clients and vendors?
What does a travel agency do to establish a good relationship with clients and vendors?
- Cooperating with clients to determine their needs and advising them on travel details (correct)
- Guaranteeing VIP treatment at airports
- Providing free travel insurance for clients
- Offering the cheapest travel options
What is one of the features of a travel agency business?
What is one of the features of a travel agency business?
- Exclusive ownership of all travel accommodations
- Complete authority over travel dates
- An important link between the clients and principal suppliers (correct)
- Strict control over travel regulations
What does a travel agency do to ensure rapid travel services?
What does a travel agency do to ensure rapid travel services?
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Study Notes
Travel Agency Roles and Features
- One important role of a travel agency is to act as an intermediary between travel suppliers and travelers.
- To establish a good relationship with clients and vendors, a travel agency builds trust and loyalty by providing excellent customer service, personalized travel recommendations, and efficient communication.
- One feature of a travel agency business is that it operates on a commission-based model, earning revenue from bookings and sales of travel-related products.
- To ensure rapid travel services, a travel agency uses technology, such as online booking systems and travel software, to streamline booking processes and provide quick responses to customer inquiries.
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