Training Methods and Delivery
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Questions and Answers

What type of training is best suited for on-the-job coaching?

  • Soft skills training
  • Skills training
  • Managerial training
  • Technical training (correct)
  • What is the primary purpose of a lesson plan?

  • To define evaluation criteria
  • To select a training method
  • To evaluate the effectiveness of training
  • To identify learning activities and develop a content template (correct)
  • Which of the following is NOT a suggested delivery method for technical training?

  • Job shadowing
  • Web-based
  • Professional training
  • Team training (correct)
  • What is the highest level of evaluation criteria in the given framework?

    <p>Level 5 - Evaluation of Return on investments (ROI) on training</p> Signup and view all the answers

    Which type of training is most suitable for job swapping?

    <p>Soft skills training</p> Signup and view all the answers

    What is the primary purpose of Level 1 evaluation criteria?

    <p>To evaluate the reactions of trainees to the training</p> Signup and view all the answers

    What is the primary focus of training design?

    <p>Creating a blueprint for the development of instruction</p> Signup and view all the answers

    What is a characteristic of good learning objectives?

    <p>They are performance-based and measurable</p> Signup and view all the answers

    Which of the following is NOT a step in the process of training design?

    <p>Evaluating the instructor's performance</p> Signup and view all the answers

    What is the purpose of identifying learning activities and developing a lesson plan?

    <p>To create a roadmap for the training program</p> Signup and view all the answers

    What is the primary purpose of defining evaluation criteria in training design?

    <p>To measure the effectiveness of the training program</p> Signup and view all the answers

    Which of the following training objectives is NOT specific and measurable?

    <p>Be able to improve customer service skills</p> Signup and view all the answers

    What is a key element of effective training design?

    <p>It is based on identified needs</p> Signup and view all the answers

    What is the purpose of a design framework in training development?

    <p>To guide the development of training and explain it to stakeholders</p> Signup and view all the answers

    What is a characteristic of a lesson plan?

    <p>It includes specific steps involved in the lesson</p> Signup and view all the answers

    What should be considered when selecting a delivery mode for training?

    <p>Both the trainer's preference and the audience's needs</p> Signup and view all the answers

    What is the purpose of evaluation measures in a lesson plan?

    <p>To assess the achievement of learning objectives</p> Signup and view all the answers

    What is a program of activities in a training program?

    <p>A series of major activities with specific times or time intervals</p> Signup and view all the answers

    Study Notes

    Training Methods and Delivery

    • Technical training: On-the-job coaching, Web-based
    • Skills training: Job shadowing, Quality training
    • Safety training: Safety training, Technical training
    • Managerial training: Type of training
    • Soft skills training: Job swapping, Professional training
    • Team training: Team training, Managerial training
    • Professional training: Type of training

    Identifying Learning Activities and Developing Lesson Plan

    • Lesson plan includes: Course title, Session or lesson title, Lesson objective, Learning outcomes, Evaluation measures, Trainer or Facilitator, Duration, Equipment, Material & resources, Pre-reading preparation, Content template

    Defining Evaluation Criteria

    • Level 1: Content Evaluation through Trainees’ Reactions
    • Level 2: Learning Evaluation through examination
    • Level 3: Evaluation of Behavioral outcomes through training
    • Level 4: Evaluation of Attainment of Training and Development Objectives
    • Level 5: Evaluation of Return on investments (ROI) on training

    Training Design

    • Refers to the organization and coordination of the training program
    • Process of preparing and planning events to facilitate learning
    • Model for Training Design includes:
      • Identifying the training objective
      • Determining training content
      • Selecting training method
      • Identifying learning activities and developing lesson plan
      • Defining evaluation criteria
      • Specifying follow-up activities

    Identifying Training Objectives

    • Good learning objectives are: performance-based, clear, measurable
    • Examples: Be able to show the proper way to take a customer’s order, Be able to conduct performance review session using the problem-solving approach

    Determining Training Content

    • Involves determining the content to be covered in the training program

    Specifying Follow-up Activities

    • Includes: Performance appraisal, Succession plans, Company goals

    Effective Training Design

    • Has measurable objectives
    • Is goal-oriented
    • Is based on identified needs
    • Is time-bound
    • Is learner-focused
    • Does not imply a uniform training design across companies or organizations

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    Description

    Test your knowledge of different training methods, including technical, managerial, and soft skills training. Identify the suitable delivery methods for various types of training, such as on-the-job coaching, web-based, and job shadowing. Evaluate your understanding of quality, safety, and professional training.

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