Podcast
Questions and Answers
What type of training is best suited for on-the-job coaching?
What type of training is best suited for on-the-job coaching?
- Soft skills training
- Skills training
- Managerial training
- Technical training (correct)
What is the primary purpose of a lesson plan?
What is the primary purpose of a lesson plan?
- To define evaluation criteria
- To select a training method
- To evaluate the effectiveness of training
- To identify learning activities and develop a content template (correct)
Which of the following is NOT a suggested delivery method for technical training?
Which of the following is NOT a suggested delivery method for technical training?
- Job shadowing
- Web-based
- Professional training
- Team training (correct)
What is the highest level of evaluation criteria in the given framework?
What is the highest level of evaluation criteria in the given framework?
Which type of training is most suitable for job swapping?
Which type of training is most suitable for job swapping?
What is the primary purpose of Level 1 evaluation criteria?
What is the primary purpose of Level 1 evaluation criteria?
What is the primary focus of training design?
What is the primary focus of training design?
What is a characteristic of good learning objectives?
What is a characteristic of good learning objectives?
Which of the following is NOT a step in the process of training design?
Which of the following is NOT a step in the process of training design?
What is the purpose of identifying learning activities and developing a lesson plan?
What is the purpose of identifying learning activities and developing a lesson plan?
What is the primary purpose of defining evaluation criteria in training design?
What is the primary purpose of defining evaluation criteria in training design?
Which of the following training objectives is NOT specific and measurable?
Which of the following training objectives is NOT specific and measurable?
What is a key element of effective training design?
What is a key element of effective training design?
What is the purpose of a design framework in training development?
What is the purpose of a design framework in training development?
What is a characteristic of a lesson plan?
What is a characteristic of a lesson plan?
What should be considered when selecting a delivery mode for training?
What should be considered when selecting a delivery mode for training?
What is the purpose of evaluation measures in a lesson plan?
What is the purpose of evaluation measures in a lesson plan?
What is a program of activities in a training program?
What is a program of activities in a training program?
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Study Notes
Training Methods and Delivery
- Technical training: On-the-job coaching, Web-based
- Skills training: Job shadowing, Quality training
- Safety training: Safety training, Technical training
- Managerial training: Type of training
- Soft skills training: Job swapping, Professional training
- Team training: Team training, Managerial training
- Professional training: Type of training
Identifying Learning Activities and Developing Lesson Plan
- Lesson plan includes: Course title, Session or lesson title, Lesson objective, Learning outcomes, Evaluation measures, Trainer or Facilitator, Duration, Equipment, Material & resources, Pre-reading preparation, Content template
Defining Evaluation Criteria
- Level 1: Content Evaluation through Trainees’ Reactions
- Level 2: Learning Evaluation through examination
- Level 3: Evaluation of Behavioral outcomes through training
- Level 4: Evaluation of Attainment of Training and Development Objectives
- Level 5: Evaluation of Return on investments (ROI) on training
Training Design
- Refers to the organization and coordination of the training program
- Process of preparing and planning events to facilitate learning
- Model for Training Design includes:
- Identifying the training objective
- Determining training content
- Selecting training method
- Identifying learning activities and developing lesson plan
- Defining evaluation criteria
- Specifying follow-up activities
Identifying Training Objectives
- Good learning objectives are: performance-based, clear, measurable
- Examples: Be able to show the proper way to take a customer’s order, Be able to conduct performance review session using the problem-solving approach
Determining Training Content
- Involves determining the content to be covered in the training program
Specifying Follow-up Activities
- Includes: Performance appraisal, Succession plans, Company goals
Effective Training Design
- Has measurable objectives
- Is goal-oriented
- Is based on identified needs
- Is time-bound
- Is learner-focused
- Does not imply a uniform training design across companies or organizations
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