Questions and Answers
What is one of the key ways to establish trust with customers, according to the text?
Adapting questions to address the customer's specific problems and concerns
How can a store differentiate itself from competitors, according to the text?
Adopting a solution-based approach
What does the text emphasize about asking questions to customers?
Addressing customer's specific problems and concerns
Why is it essential to find answers quickly and efficiently while on the phone with customers, as mentioned in the text?
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What tone does finding answers quickly and efficiently during phone conversations set between the store and its customers, as per the text?
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