Tourism Planning: Goals and Objectives

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Questions and Answers

In tourism planning, what is the primary difference between goals and objectives?

  • Goals define the _desired outcomes_ in the long term, while objectives specify desired achievements in the short to medium term. (correct)
  • Goals focus on short-term achievements, while objectives address long-term aspirations.
  • Goals are optional elements, while objectives are compulsory for successful tourism planning.
  • Goals are broad, qualitative statements, while objectives are specific, quantitative measures.

Why is it important for tourism planning goals and objectives to be clear to all stakeholders?

  • To secure additional funding from government agencies.
  • To allow for easier modification of the plan during implementation.
  • To ensure everyone focuses on actions that best contribute to achieving the desired results. (correct)
  • To limit the number of strategies and actions implemented.

What role do success indicators play in the process of formulating tourism goals and objectives?

  • They define the initial budget allocation for the tourism project.
  • They establish a marketing strategy for promoting the tourism destination.
  • They identify potential risks that could hinder project implementation.
  • They measure the extent to which the desired results or outcomes are achieved. (correct)

A tourism plan aims to 'Enhance visitor experience.' Which of the following is the most suitable objective to support this goal?

<p>Train 90% of frontline tourism staff in customer service by the end of the year. (C)</p> Signup and view all the answers

Why is it important to use baseline data when formulating tourism plans?

<p>To measure the performance of tourism before and after plan implementation (D)</p> Signup and view all the answers

What is the primary purpose of scenario building in tourism planning?

<p>To visualize possible futures and understand a destination’s environment. (A)</p> Signup and view all the answers

When is scenario building especially useful in tourism planning?

<p>When problems are very complex and several factors need to be considered. (B)</p> Signup and view all the answers

What are the two types of scenarios that can be used in tourism planning and development?

<p>Exploratory and normative scenarios (A)</p> Signup and view all the answers

In objective analysis, what is the relationship between a problem tree and an objective tree?

<p>The objective tree expresses the opposite of the negative factors identified in the problem tree. (B)</p> Signup and view all the answers

A tourism destination is facing declining tourist arrivals due to polluted beaches. Using objective analysis, which of the following positive statements would address the negative statement 'Pollution from liquid waste'?

<p>Implement a liquid waste management program. (B)</p> Signup and view all the answers

Flashcards

Tourism goals

Desired results in the long term, typically nine years or more, guiding subsequent strategies and actions.

Tourism objectives

Desired achievements in the short to medium term (3-6 years) that contribute to the overall tourism goals.

Success indicators

Quantifiable or qualitative measures that show the extent to which desired outcomes are achieved in tourism planning.

Target in tourism planning

A specific, definite statement of a desired result, answering 'What do we want to achieve specifically and when?'

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Baseline data

Historical data (3-5 years) on tourism used to measure performance and build scenarios for future evaluation.

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Scenario building

Visualizing possible futures by understanding a destination's unique factors, used when past scenarios fail.

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Exploratory scenarios

Different futures highlighting the interrelationship between factors that affect tourism.

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Normative scenarios

A single 'desired future' representing a consensus view used when everyone agrees.

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Objective Analysis (OA)

Analysis technique using a tree diagram to convert negative conditions into positive statements, for tourism development.

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Objective tree analysis

A diagram presenting desired tourism achievements, contrasting negative factors identified in problem analysis.

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Study Notes

  • Achievement of objectives leads to achievement of a goal.
  • Tourism planning relies on goals and objectives as necessary elements to determine the desired results or outcomes for developing tourism.

Goals vs Objectives

  • Goals determine desired long-term outcomes (9+ years).
  • Objectives specify short to medium-term achievements (3-6 years).
  • Both goals and objectives clarify why a strategy or action is necessary.

Crafting Goals

  • Two to three goals are sufficient for tourism planning and development but more can be developed if needed.
  • Goals act as a guide for subsequent steps to avoid getting sidetracked.
  • Goals and objectives must be clear for those in tourism planning and development to focus efforts.

Sustainable Development

  • Tourism planning goals and objectives should contribute to the sustainable development of the destination.
  • Sustainable development should cover economy, environment and society.
  • Tourism should improve the living conditions of the local community near attractions.

Success Indicators

  • Success indicators measure the extent of achieving the desired results/outcome.
  • Actions leading to goal achievement are assessed qualitatively or quantitatively.
  • This helps stakeholders measure progress once the plan is implemented.
  • Success indicators should be simple and easy to measure; consider alternatives if an indicator is not feasible.

Target Setting

  • The target is a definite statement of a desired result.
  • It answers what you want to achieve specifically and when.

Baseline Data

  • Baseline data refers to the current tourism situation that the plan addresses.
  • Historical data over 3-5 years is advisable as a foundation.
  • It is used for measuring tourism performance.
  • Baseline data serves as a starting point for building scenarios and evaluating the plan's impact.

Scenario Building

  • Scenario building visualizes possible futures by understanding a destination's environment.
  • It identifies significant events, main actors/motivations, and the functional system within the area.
  • Possibilities should be based on current knowledge and experience.
  • It is recommended to only have 3-5 scenarios in a single tourism planning and development process.

Types of Scenarios

  • Exploratory Scenarios highlight the interrelationship between factors that affect tourism.
  • Normative Scenarios describe a single "desired future" that everyone agrees on.
  • Scenario building is useful when past/present scenarios cannot guide future development.
  • Problems are very complex and many factors must be considered.
  • There is a high possibility of significant change in the destination.
  • Dominant trends are unfavorable and need analysis.
  • The time horizon for development is long.

Objective Analysis (OA)

  • Objective analysis can be used to analyze tourism issues.
  • An objective analysis tree identifies programs/projects/activities for achieving desired outcomes.
  • Problem and objective analysis thoroughly examine tourism concerns.
  • Those analysis are important starting points for appropriate actions to address current situation.

Steps in Objective Analysis

  • Convert analysis of negative conditions into positive conditions of objective tree analysis.
  • Identify goals, objectives, programs, projects, activities, and policies based on positive conditions.
  • Validate these elements and revise if necessary.

Objective Tree Analysis

  • Objective tree analysis presents the desired tourism destination achievements.
  • This diagram expresses the opposite of the negative factors identified in problem analysis.
  • Positive factors should be realistic and achievable within the projected timeframe.
  • Problems may be revised or reformulated based on relevance/suitability.
  • Diagrams might show some unachievable objectives.

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