Tourism Marketing Fundamentals
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Questions and Answers

What is a key characteristic that distinguishes tourism marketing from marketing tangible products?

  • It avoids consumer research.
  • It focuses on selling physical goods.
  • It deals with intangible and perishable services. (correct)
  • It ignores variability in product quality.
  • Which of the following is NOT a type of tourism marketing orientation?

  • Marketing Orientation
  • Production Orientation
  • Societal Orientation
  • Stakeholder Orientation (correct)
  • Which segmentation type focuses on tourists’ lifestyle, attitudes, and values?

  • Geographic
  • Demographic
  • Psychographic (correct)
  • Behavioral
  • The “Four Ps” of marketing include all the following EXCEPT:

    <p>Packaging</p> Signup and view all the answers

    What is the primary goal of branding in tourism?

    <p>To differentiate the destination from competitors.</p> Signup and view all the answers

    Which step is the first in the tourism marketing process?

    <p>Where are we now?</p> Signup and view all the answers

    What makes tourism products unique compared to other products?

    <p>They combine physical goods and personal services.</p> Signup and view all the answers

    Push factors in travel motivation are best described as:

    <p>Internal desires like escaping routine.</p> Signup and view all the answers

    Which term best describes an unexpected discovery while traveling?

    <p>Serendipity</p> Signup and view all the answers

    What concept refers to the alignment between a traveler's identity and their travel destination?

    <p>Compatibility</p> Signup and view all the answers

    What is the primary impact of technology on tourism experiences?

    <p>It has enabled better accessibility and sharing.</p> Signup and view all the answers

    What value from the Theory of Consumption Values pertains to social acceptance?

    <p>Social Value</p> Signup and view all the answers

    During which stage of the traveler's buying process do preferences and alternative evaluations occur?

    <p>Evaluation and Preference</p> Signup and view all the answers

    What does cognitive dissonance refer to in the context of travel purchases?

    <p>Anxiety after making a purchase decision.</p> Signup and view all the answers

    Which type of information need is driven by a desire for novelty and curiosity?

    <p>Epistemic</p> Signup and view all the answers

    What is NOT considered a characteristic of traveler information behavior?

    <p>Exclusivity to pre-trip stages</p> Signup and view all the answers

    Study Notes

    Tourism Marketing Fundamentals

    • Key Difference: Tourism marketing focuses on intangible, perishable services, unlike marketing tangible products.
    • Marketing Orientations: Production, Marketing, Societal, and Stakeholder are marketing orientations.

    Segmentation

    • Psychographic: This segmentation focuses on lifestyle, attitudes, and values of tourists.

    Marketing Mix (4Ps)

    • Four Ps: Price, Promotion, Product, and Place (packaging not part of the 4 Ps).

    Branding in Tourism

    • Branding Goal: Differentiate the destination from competitors.

    Tourism Marketing Process

    • First Step: Assessing the current situation ("Where are we now?").

    Promotional Messages

    • Awareness Stage: Informative promotional messages are crucial.

    Promotional Tools

    • Promotional Toolbox: Public Relations is part of the promotional mix.

    Tourism Products

    • Uniqueness: Tourism products combine physical goods and personal services, making them different from other products.
    • Development: DMOs promote collaboration between stakeholders for product development.

    Travel Motivation

    • Push Factors: Individual desires, like escaping routine, drive travel choices.

    Benefits of Tourism

    • Long-lasting Effects: Reduced stress is a benefit with long-lasting effects, unlike a short-term experience like buying souvenirs.

    Tourism Experiences

    • Serendipity: Unexpected, positive surprises are part of the tourism experience.
    • Destination Compatibility: Aligns the destination to the traveller’s personal identity.

    Technological Impact

    • Technology: Technology enhances access and sharing, altering tourism experiences.

    Consumption Values

    • Social Value: Social acceptance of a purchase is a consumption value.

    Traveler’s Buying Process

    • Evaluation/Preference: Traveler forms preferences and evaluates travel options.
    • Cognitive Dissonance: Anxiety after making a purchase decision.
    • Information Needs: Hedonic, Functional needs refer to types and causes of traveler’s information needs.
    • Information Behavior: Characterized by multi-channel use and multi-dimensional value.
    • Hofstede's Power Distance: Measures acceptance of inequality within a culture.
    • Structural Barriers: Limited discretionary time or money are structural barriers.
    • Allocentric Travelers: Seek adventure and local cultures.
    • Destination Image: Influences travel behavior by affecting perceptions and choices.

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    Description

    Explore the essential concepts of tourism marketing, including its unique characteristics, segmentation strategies, and the marketing mix. This quiz covers the key differences in tourism marketing, the importance of branding, promotional tools, and the overall tourism marketing process. Test your knowledge of how to effectively market tourism products and services.

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