Tourism: Concepts and Key Terms
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Questions and Answers

A corporation seeking to reward its top-performing employees with an all-expenses-paid trip is utilizing what type of travel?

  • Business Travel
  • Incentive Travel (correct)
  • Net Rate Travel
  • Group Rate Travel

    • How does inbound tourism contribute to a country's economy, compared to outbound tourism?

  • Both inbound and outbound tourism are detrimental to the economy due to environmental concerns.
  • Inbound tourism decreases revenue due to the need for infrastructure maintenance, while outbound tourism increases revenue through taxes on international travel.
  • Both inbound and outbound tourism contribute equally as they balance each other out.
  • Inbound tourism increases revenue by attracting international visitors, while outbound tourism decreases revenue as residents spend money abroad. (correct)

    • Which of the following scenarios best exemplifies 'Dark Tourism'?

  • A couple participating in a virtual reality tour of the Egyptian pyramids.
  • A family enjoying a sunny day at a coastal resort.
  • A group of historians visiting the site of a well-known battlefield. (correct)
  • A company offering discounted travel packages during the off-season.

    • What distinguishes 'net rate' from other pricing strategies in the tourism industry?

    <p>Net rate is the price <em>before</em> travel agent commissions, often used in negotiations. (B)</p> Signup and view all the answers

    How did the Renaissance period influence the evolution of hospitality services?

    <p>By significantly improving the variety and quality of food and drink offerings. (D)</p> Signup and view all the answers

    How do travel agents and tour operators primarily support the tourism ecosystem?

    <p>By planning and marketing travel packages, acting as intermediaries. (A)</p> Signup and view all the answers

    What is the main consideration for destinations that market themselves towards 'Gay Tourism'?

    <p>The safety and inclusivity of the destination. (B)</p> Signup and view all the answers

    What are the roles of a flight attendant beyond ensuring passenger safety?

    <p>Providing customer service and ensuring passenger comfort. (C)</p> Signup and view all the answers

    In a scenario where a hotel aims to improve guest satisfaction, which combination of staff roles would be MOST critical to focus on?

    <p>Front desk receptionists, concierges, and bell attendants. (D)</p> Signup and view all the answers

    A restaurant is experiencing declining customer satisfaction. Which of the following improvements would MOST directly address the issues related to the food and beverage sector?

    <p>Enhancing service quality and culinary experiences. (C)</p> Signup and view all the answers

    According to stakeholder theory, which of the following approaches is MOST effective for ensuring the success and sustainability of a new tourism project?

    <p>Considering the needs and interests of all involved parties, including local communities and governments. (D)</p> Signup and view all the answers

    A national government is developing a new tourism strategy. Which action would BEST align with national tourism planning objectives?

    <p>Creating policies and infrastructure to support tourism at a national level. (D)</p> Signup and view all the answers

    A local community is planning to develop a new eco-tourism site. Which planning aspect is MOST crucial for ensuring sustainable development?

    <p>Balancing the needs of tourists with environmental conservation and community goals. (C)</p> Signup and view all the answers

    Which of the following scenarios BEST illustrates the impact of transportation on the growth of tourism?

    <p>An airline introduces new direct flights to a remote island, leading to a surge in tourist arrivals. (D)</p> Signup and view all the answers

    How does efficient transportation infrastructure primarily contribute to social and political development in a region?

    <p>By facilitating social connectivity and aiding in national defense during emergencies. (C)</p> Signup and view all the answers

    A traveler is looking for accommodation that includes both lodging and meals. Which type of accommodation BEST fits this preference?

    <p>A catered accommodation option providing meals along with lodging. (C)</p> Signup and view all the answers

    Flashcards

    Tourism

    The act of traveling or staying in places outside one's usual environment.

    Business Travel

    A type of travel primarily for commercial purposes, with leisure as a secondary motivation.

    Domestic Tourism

    Activities involving travel within one's own country.

    International Tourism

    Activities that involve traveling across national borders.

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    Inbound Tourism

    Refers to visitors coming into a country.

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    Outbound Tourism

    Activities where residents travel outside their own country.

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    Travel Product

    Any product or service bought or sold in the tourism sector.

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    Flight Attendant

    Ensures passenger safety and comfort during flights, crucial for customer service.

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    Stakeholders

    Individuals or groups involved in tourism projects, like governments and businesses.

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    Stakeholder Theory

    A theory by Robert Edward Freeman that emphasizes considering all stakeholders in decision-making.

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    Stakeholder Analysis

    The process of identifying and grouping stakeholders based on their influence in tourism projects.

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    International Tourism Planning

    Planning that focuses on transportation services and scheduling for tourists across countries.

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    Transportation's Role

    Transportation is essential for travel, connecting destinations and impacting economic development.

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    Catered Accommodation

    Lodging that includes meals, enhancing the overall guest experience.

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    Types of Accommodation

    Various lodging options existing to suit different budgets, like hotels and B&Bs.

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    Governments' Role in Tourism

    Governments set regulations and policies that shape the tourism industry and planning.

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    Study Notes

    Tourism Concepts

    • Tourism is the act of traveling or staying in places outside one's usual environment, with varied motivations and activities.
    • Business travel primarily focuses on commercial purposes, with leisure as a secondary factor.
    • Domestic tourism involves activities within one's country, while international tourism encompasses activities that cross borders.
    • Inbound tourism refers to visitors entering a country, and outbound tourism is when residents travel abroad.
    • Specialized tourism includes Gay Tourism (seeking safe destinations), Beach Tourism (coastal areas), and Dark Tourism (visiting sites related to death or tragedy).
    • Virtual and space tourism are emerging trends involving virtual travel experiences and space travel.

    Key Terms in Tourism

    • Travel products are goods or services sold within the tourism sector.
    • Travel seasons consist of peak and non-peak periods, representing cycles in the tourism business.
    • Net rates are prices without travel agent commissions, often used in negotiations.
    • Incentive travel rewards employees' high performance, frequently used in corporate settings.
    • Group rates are negotiated hotel prices for large groups, often used for conventions.

    Historical Context of Tourism and Hospitality

    • Hospitality's evolution dates back to 40 BC with thermal baths.
    • Medieval inns evolved from private dwellings, providing traveler lodging.
    • The Renaissance and French Revolution saw significant advancements in food and drink offerings.
    • The 19th century introduced structured hotels and casinos, marking modern hospitality's start.

    Key Roles in the Tourism Industry

    • Flight attendants ensure passenger safety and comfort.
    • Travel agents and tour operators plan and market packages.
    • Tour guides provide insights and escort visitors to destinations.
    • Hotel staff (front desk, concierge, bell attendants) are vital for guest services.
    • Food and beverage roles (restaurant managers, servers, chefs) focus on service and culinary experiences.

    Stakeholder Theory and Tourism Planning

    • Stakeholders in tourism include governments, local communities, and businesses.
    • Stakeholder theory, introduced by Robert Edward Freeman in 1984, advocates for considering all stakeholders in decisions.
    • Stakeholder analysis involves identifying and categorizing stakeholders based on their influence and involvement.
    • Governments establish rules and regulations impacting tourism planning and development.

    Tourism Planning at Various Levels

    • International tourism planning focuses on cross-country transportation and scheduling.
    • National tourism planning involves national policies and infrastructure support.
    • Regional and local tourism planning addresses specific attractions and community goals, emphasizing sustainable development.
    • Tourism establishments (airlines, hotels, tour operators) are crucial for development.

    Transportation and Accommodation in Tourism

    The Role of Transportation

    • Transportation is crucial for facilitating travel between destinations and is tied to economic development.
    • Transportation creates opportunities for value and jobs in the tourism sector.
    • Transportation affects social connection and national defense, especially during crises.
    • Transportation enables market and resource access, supporting economic growth.

    Types of Accommodation

    • Catered accommodation includes meals with lodging, enhancing the guest experience.
    • Hotels are traditional accommodations, offering a wide range of services and amenities.
    • Bed and breakfasts, popular in Europe and the US, provide cozy rooms with included breakfasts.
    • Accommodation classifications cater to different budgets and preferences, ranging from luxury hotels to budget hostels.

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    Description

    Explore the fundamental concepts and key terms in tourism, including business, domestic, and international travel. Learn about inbound and outbound tourism, specialized forms like gay and dark tourism, and emerging trends such as virtual and space tourism. Understand travel products and seasonality in the tourism industry.

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