Tourism and Hospitality Introduction

• Introduction to Tourism and Hospitality

Travel

• Physical movement of people from one place to another for any purpose

Dimensions of Travel

• Purpose of travel
• Length of time spent traveling
• Differentiates a tourist from an excursionist or day tripper
• Traveler's place of residence
• Differentiates between domestic and international tourism
• Distance traveled

Tourism

• Activities of persons traveling to and staying in places outside their usual environment
• The stay does not exceed one consecutive year for time off

Dimensions of Tourism

• Purpose of traveling, except for permanent stay or earning profit
• Length of time spent traveling should not be less than 24 hours or more than one consecutive year
• Traveler's place of residence must be different from the host destination
• Distance traveled must be more than or equal to 60km

Leisure Time

• Time remaining after working, commuting, sleeping, and doing important household and personal chores

Recreation

• Activities undertaken in leisure time

Tourism (as a type of recreation)

• Recreation occurring outside the permanent place of residence for any purpose, excluding earning profit or permanent stay

Tourism Purposes

• Leisure and Recreation
• Includes cultural events, health, sport, and visiting friends and relatives
• Business and Professional
• Includes missions and MICE (Meetings, Incentives, Conferences, Exhibitions) tourism
• Other Tourism Purposes
• Includes study, health, and transit

Terms in Tourism

• Traveler: Any person moving from and staying in a place outside their usual environment for any purpose
• Visitor: A person who visits another country for a reason other than paid work for more than one year
• Tourist: A person who travels from place to place for tourism purposes and stays for not less than 24 hours
• Excursionist: A person who travels from place to place for tourism purposes and stays for less than 24 hours
• Generating Region: The place from where the person travels
• Host Destination: The place to where the person travels
• Inbound Traveler: A non-resident who travels to a given country
• Outbound Traveler: A resident of a given country who leaves that country to visit another one

Tourism Classification (Geographically)

• Domestic Tourism
• Travel undertaken by residents within their own country
• Does not involve currency exchange, language barriers, or visa requirements
• International Tourism
• Traveling outside the country of residence
• Involves currency exchange, language and visa requirements

Types of Travel Arrangements Purchased

• Inclusive Tours: The purchase of two or more components together in a single payment
• Independent Travel: The traveler purchases the trip's various elements separately
• Tailor-Made Travel: The use of the internet to book travel has made it popular, offering personalized experiences

Distance Travelled

• Long-Haul Tourism: Traveling over a distance of at least 3000 km
• Short-Haul or Medium-Haul Tourism: Short journeys
• This classification has implications for marketing, aircraft operations, and carbon emissions

Tourist's Activities

• Mass Tourism: Travel of large groups of tourists
• Tourists participate in activities like all-inclusive holidays and cruise tourism
• It leads to a more negative impact on the environment
• Alternative Tourism: Travel of individuals or small groups of tourists which has a positive impact on its destination
• Special Interest Tourism (SIT): Offers personalized leisure experiences based on individuals and groups interest
• Includes eco, cultural, adventure, rural, scuba-diving, spa and health tourisms

Tourist's Experiences

• Anticipation Phase: Takes place before the trip and involves perceptions and expectations of the destination which influence their travel decision-making process
• Realization Phase: The goal is to achieve a fulfilling experience, which includes outbound and return journeys
• Recollection Phase: Occurs after the trip; future travel decisions can be influenced by how well the quality of these experiences during the trip meets expectations

Geographical element

• The traveler's generating country or region
• Tourist destination
• The transit route region

Human Element

• Residents of the generating region who become tourists
• Residents of the host region (Tourism Personnel, labour and workforce)

Business Element

• The tourism industry involves individuals and organizations that Provide the tourism Products to tourists

Structure of Tourism and Hospitality Industry

• Direct Providers
• Directly involved with tourists
• Their job is satisfying needs like being part of the tourism industry Sectors like transportation, accommodation, attractions and activities or sales distribution
• running shops and restaurants are known as ancillary service providers or visitors services such as shopping outlets , financial service Providers, tourist Publications ,intertainement Providers
• Support Services
• Provide assistance and guidance to the main service Providers
• Often overlooked by tourists but Play a vital role in the industry
• Petroleum distribution companies
• Construction firms
• Utility supply companies
• Developmental organizations
• Are business firms government agencies or individuals who are involved in tourism planning
• organizations are involved in national or regional Planning and marketing
• Industry training organizations
• Finance - investment firms