Total Quality Management in Education
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Questions and Answers

What philosophy means 'Continuous Improvement'?

  • Kaizen (correct)
  • TQM
  • Lean
  • Six Sigma

    • Quality education refers to an educational system that is not supportive and does not provide resources for students.

    False

    What does curriculum refer to in an educational context?

    A standards-based sequence of planned experiences where students practice and achieve proficiency.

    The process of planning, organizing, and directing an educational institution is called ______________.

    <p>management</p> Signup and view all the answers

    Which term describes the official document confirming completion of an educational program?

    <p>Qualification</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Total Quality Management = A philosophy focusing on continuous improvement Curriculum = Planned sequence of educational experiences Management = Organizing and directing educational institutions Qualification = Document confirming educational completion</p> Signup and view all the answers

    Total Quality Management is not important in the curriculum.

    <p>False</p> Signup and view all the answers

    The expected proficiency level for students by the end of the lesson is ____________%.

    <p>75</p> Signup and view all the answers

    What does the term 'Kaizen' refer to?

    <p>Step-by-step improvement</p> Signup and view all the answers

    Management plays no role in creating a supportive environment for change.

    <p>False</p> Signup and view all the answers

    What is essential for teachers to experience development in a changing environment?

    <p>Resources and tools</p> Signup and view all the answers

    Kaizen emphasizes _______ improvements to ensure continuous quality enhancement.

    <p>small</p> Signup and view all the answers

    Who are considered the customers in an educational institution implementing TQM?

    <p>Students and parents</p> Signup and view all the answers

    Match the following concepts with their descriptions:

    <p>Kaizen = Strategy of continuous improvement through small steps TQM = Comprehensive approach to improving quality in organizations Changing Cultures = Need for a supportive environment for change Upside-down organization = Management must lead by example instead of directing</p> Signup and view all the answers

    For TQM to succeed, all staff must follow the orders of administrators strictly.

    <p>False</p> Signup and view all the answers

    What action should management take to ensure the satisfaction of the educational customers?

    <p>Listen to them</p> Signup and view all the answers

    What is the primary purpose of the Philippine Qualifications Framework (PQF)?

    <p>To describe levels of educational qualifications and set standards for qualification outcomes</p> Signup and view all the answers

    The Philippine Qualifications Framework includes only four levels of qualifications.

    <p>False</p> Signup and view all the answers

    Name one key objective of the Philippine Qualifications Framework.

    <p>To adopt national standards and levels of learning outcomes of education.</p> Signup and view all the answers

    The PQF aligns domestic qualification standards with the __________ qualifications framework.

    <p>international</p> Signup and view all the answers

    Match the organizations with their corresponding roles in the Philippine Qualifications Framework:

    <p>DepEd = K-12 education system TESDA = Technical and vocational education CHED = Higher education accreditation PRC = Professional regulation</p> Signup and view all the answers

    What does a qualification provide to an individual?

    <p>Official recognition of value in the labor market and education</p> Signup and view all the answers

    The PQF only applies to higher education qualifications.

    <p>False</p> Signup and view all the answers

    How many levels of qualifications are there in the revised Philippine Qualifications Framework?

    <p>Eight levels.</p> Signup and view all the answers

    What is a primary focus of Total Quality Management (TQM) in education?

    <p>Continuous improvement in quality</p> Signup and view all the answers

    Total Quality Management is primarily focused on the management dictating quality standards to staff.

    <p>False</p> Signup and view all the answers

    Who is the key author associated with Total Quality Management in education?

    <p>Edward Sallis</p> Signup and view all the answers

    TQM in education involves a shift in the whole system towards __________ quality improvement.

    <p>continuous</p> Signup and view all the answers

    Match the TQM concepts with their descriptions:

    <p>Continuous Improvement = An ongoing effort to enhance products, services, or processes. Stakeholder Expectations = The requirements and needs of those affected by the education system. Quality Assurance = A systematic approach to ensure quality standards are met. Employee Involvement = Engagement of all employees in the quality management process.</p> Signup and view all the answers

    Which of the following is NOT a feature of implementing TQM in education?

    <p>Short-term project focus</p> Signup and view all the answers

    According to TQM principles, improving the quality of education is solely the responsibility of the principal.

    <p>False</p> Signup and view all the answers

    What does TQM aim to maximize within an organization?

    <p>Competitiveness</p> Signup and view all the answers

    Which of the following is NOT a strand in Domain 1, Content Knowledge and Pedagogy?

    <p>Learner safety and security</p> Signup and view all the answers

    Domain 3, Diversity of Learners, addresses the needs of learners with disabilities.

    <p>True</p> Signup and view all the answers

    What is the primary focus of Domain 4, Curriculum and Planning?

    <p>Planning and management of teaching and learning process</p> Signup and view all the answers

    Domain 6 focuses on community linkages and _________ engagement.

    <p>professional</p> Signup and view all the answers

    Match the following domains with one of their key strands:

    <p>Domain 1 = Content knowledge and its application within curriculum areas Domain 2 = Management of classroom structure Domain 3 = Learners’ linguistic backgrounds Domain 4 = Learning outcomes aligned with competencies Domain 5 = Design of assessment strategies Domain 6 = Engagement of parents in education Domain 7 = Professional links with colleagues</p> Signup and view all the answers

    Which domain emphasizes promoting purposive learning?

    <p>Domain 2</p> Signup and view all the answers

    All domains include aspects of teacher assessment strategies.

    <p>False</p> Signup and view all the answers

    What is one of the key focuses of Domain 7?

    <p>Professional reflection and learning to improve practice</p> Signup and view all the answers

    Domain 5 includes communication of learner needs, progress, and ________ to stakeholders.

    <p>achievement</p> Signup and view all the answers

    Which domain includes the strand about fair learning environments?

    <p>Domain 2</p> Signup and view all the answers

    What is the role of education in the context of rapid economic growth in Asian countries?

    <p>To drive economic development by producing skilled workers</p> Signup and view all the answers

    The integration of technology into teaching and learning has decreased in Asian schools during the COVID-19 pandemic.

    <p>False</p> Signup and view all the answers

    What does exploring the international educational landscape involve?

    <p>It involves studying global education systems, trends, challenges, and the role of culture in education.</p> Signup and view all the answers

    Career Stage 2 teachers are considered __________ in the application of skills vital to the teaching and learning process.

    <p>Proficient</p> Signup and view all the answers

    Match the following teacher career stages with their descriptions:

    <p>Beginning Teachers = Teachers who have gained qualifications for entry into the profession Proficient Teachers = Teachers displaying a high level of performance in their teaching Highly Proficient Teachers = Consistently independent and professionally skilled Distinguished Teachers = Teachers who embody the highest standards for teaching</p> Signup and view all the answers

    Which of the following best describes online distance learning?

    <p>An educational option that provides flexible and accessible learning</p> Signup and view all the answers

    The focus on __________ education systems is crucial for competing in a globalized economy.

    <p>high-quality</p> Signup and view all the answers

    The development of technology in education has slowed in Asian countries due to economic growth.

    <p>False</p> Signup and view all the answers

    Study Notes

    Total Quality Management in Curriculum

    • Total Quality Management (TQM) is a popular concept used to comprehensively manage the quality of products and services.
    • TQM is a structured effort by employees to continually improve the quality of products and services through feedback and research.
    • Quality of products or services is not the sole responsibility of a single individual. It's a collaborative effort.
    • TQM in education is a continuous improvement process, not a project with a specific start and end date, aiming for a permanent strategy.

    Kaizen

    • Kaizen, translated to "step-by-step improvement," is a Japanese concept integral to TQM.
    • It's a practical strategy for achieving continuous improvement in quality by implementing small, planned improvements.
    • Applying Kaizen in education makes TQM more practical and addresses its complexities.

    Changing Cultures

    • Educational changes require time, effort, and a conducive environment.
    • Management plays a critical role in instilling a change-embracing atmosphere and providing teachers with the tools and resources needed.
    • Management should appreciate and encourage the developments they observe.

    Upside-down Organization

    • Effective TQM in education necessitates a shift in the traditional management hierarchy.
    • Focuses on empowering every staff member to improve their practice and contribute to institution-wide improvement, instead of strict top-down direction.
    • The role of management transitions to guiding and leading by example.

    Focusing on Customers

    • In the context of education, the key customers are students and their parents, and quality education is the core service.
    • Active listening to the student and parent concerns is essential to ensure satisfaction.
    • An educator should proactively communicate with them to avoid assuming satisfaction.

    Philippine Qualification Framework (PQF)

    • PQF represents the formal recognition of specific learning outcomes connected with academic, industry, or community needs.
    • It's a national quality-assured system that establishes benchmarks for qualifying learning outcomes.
    • The PQF's objective involves developing, recognizing, and awarding qualifications based on demonstrated knowledge, skills, and values.
    • Specific learning outcomes include knowledge, skills, degree of independence, application, and values.
    • The PQF is a collaborative effort involving multiple governmental bodies in the Philippines..
    • Objectives include aligning domestic standards with international frameworks, supporting access to qualifications, assisting in the mobility of individuals between education and training sectors, and addressing any labor market mismatches.

    The Philippine Professional Standards for Teachers (PPST)

    • PPST is a public statement outlining the knowledge, values, and practice skills required for teachers.
    • Teachers progress through four career stages: Beginning, Proficient, Highly Proficient, and Distinguished.
    • It's underpinned by the National Competency-Based Teacher Standards (NCBTS).

    Domains and Strands of PPST

    • PPST comprises seven domains related to teacher practice.

      • Domain 1, Content Knowledge and Pedagogy: involves curricular area knowledge, teaching and learning strategies, effective ICT use, literacy and numeracy promotion, higher-order thinking skills, and multilingual instruction.
      • Domain 2, Learning Environment: focuses on learner safety and security, a fair and supportive learning environment, handling classroom structure and activities, learner participation encouragement, purposive learning, and learner behavior management.
      • Domain 3, Diversity of Learners: emphasizes addressing learner diversity in terms of gender, needs, strengths, interests, experiences, cultural background, socio-economic background, religious background, disabilities, giftedness, challenging circumstances, and indigenous groups.
      • Domain 4, Curriculum and Planning: focuses on the design and management of teaching and learning processes, alignment of learning outcomes with competencies, curriculum relevance, professional collaboration, and using ICT in teaching and learning.
      • Domain 5, Assessment and Reporting: highlights assessment methodologies, monitoring learner progress and achievement, feedback strategies for learning improvement, communicating learner data to stakeholders, and using assessment data to enhance teaching and learning.
      • Domain 6, Community Linkages and Professional Engagement: stresses creating responsive learning environments, engaging community stakeholders, adherence to professional ethics, and effective school policies.
      • Domain 7, Personal Growth and Professional Development: includes teacher philosophies, recognizing teaching as a profession, professional links, professional reflection to enhance practice, and professional development goals.

    International Educational Landscape (Asian Countries)

    • The landscape encompasses the global education system, trends, challenges, and opportunities.
    • It includes analysing culture's role in education and how to prepare students for a globally connected world.
    • Growth in Asian countries fuels the need for high-quality education to produce graduates with skills for the globalized economy.
    • Trends in Asian education include integrating technology, online learning, massive open online courses (MOOCs), focusing on vocational and life skills training, and fostering cross-cultural exchange and international collaboration.

    Challenges and Opportunities

    • Key challenges in Asian education include inequalities in access, high dropout rates, and focusing only on rote learning.
    • Opportunities exist in the rise of technology in education, 21st-century skill development, international collaboration and teacher development, and philanthropic support.

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    Total Quality Management in Curriculum PDF

    Description

    Explore the principles of Total Quality Management (TQM) within the educational context. This quiz covers concepts like continuous improvement, curriculum planning, and the role of management in creating supportive learning environments. Test your knowledge on key terms and definitions relevant to quality education.

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