Podcast
Questions and Answers
What is the primary commitment of the Toronto Police Service regarding the complaint process?
What is the primary commitment of the Toronto Police Service regarding the complaint process?
- Limiting public access to complaint outcomes
- Ensuring that complaints are handled fairly and impartially (correct)
- Investigating only complaints from credible sources
- Speeding up the complaint resolution process
What does the Service ensure regarding the treatment of complainants?
What does the Service ensure regarding the treatment of complainants?
- Their background should be investigated thoroughly.
- They should not feel threatened by possible retribution. (correct)
- They should provide detailed personal histories.
- They should be discouraged from making complaints.
Which procedure should be referenced for allegations of misconduct occurring before April 01, 2024?
Which procedure should be referenced for allegations of misconduct occurring before April 01, 2024?
- Procedure 13-14
- Procedure 08-12
- Procedure 13-02 Appendix A
- Procedure 13-02 Appendix B (correct)
What constitutes an illegal behavior under the Human Rights Code according to the Service's procedures?
What constitutes an illegal behavior under the Human Rights Code according to the Service's procedures?
What action is prohibited against any individual related to a complaint made or investigation conducted?
What action is prohibited against any individual related to a complaint made or investigation conducted?
Which procedure outlines what constitutes workplace harassment as per the Service's standards?
Which procedure outlines what constitutes workplace harassment as per the Service's standards?
What must the complaint investigation focus on according to the Service's procedures?
What must the complaint investigation focus on according to the Service's procedures?
What does the Occupational Health & Safety Act (OHSA) provide for workers?
What does the Occupational Health & Safety Act (OHSA) provide for workers?
What must a police officer do when notified of being a witness to an external complaint?
What must a police officer do when notified of being a witness to an external complaint?
What action should a supervisor take upon receiving a complaint from the public?
What action should a supervisor take upon receiving a complaint from the public?
When a police officer is the subject of a complaint involving criminal allegations, which of the following is not required?
When a police officer is the subject of a complaint involving criminal allegations, which of the following is not required?
What must be done after a local response has been achieved?
What must be done after a local response has been achieved?
What can a police officer choose to do if notified of being the respondent in a criminal allegation?
What can a police officer choose to do if notified of being the respondent in a criminal allegation?
Which of the following actions is allowable when determining how to handle a local response?
Which of the following actions is allowable when determining how to handle a local response?
What is the role of the LECA Liaison Officer in the context of external complaints?
What is the role of the LECA Liaison Officer in the context of external complaints?
What is a requirement when an external complaint is resolved by a local response?
What is a requirement when an external complaint is resolved by a local response?
Which statement is true regarding the statements made by police officers in a conduct complaint?
Which statement is true regarding the statements made by police officers in a conduct complaint?
In the event of an informal resolution of a conduct complaint, what must the respondent do?
In the event of an informal resolution of a conduct complaint, what must the respondent do?
What is indicated about the timeline for providing a statement pertaining to a conduct complaint?
What is indicated about the timeline for providing a statement pertaining to a conduct complaint?
Which of the following statements about the investigation of complaints is true?
Which of the following statements about the investigation of complaints is true?
Under what circumstance can a witness member's detailed statement be retained?
Under what circumstance can a witness member's detailed statement be retained?
What does an external complaint refer to in this context?
What does an external complaint refer to in this context?
What is NOT a responsibility of the Unit Complaint Coordinator?
What is NOT a responsibility of the Unit Complaint Coordinator?
What is required of external complaints against police officers according to the LECA?
What is required of external complaints against police officers according to the LECA?
What happens if a complainant is unable to communicate in writing?
What happens if a complainant is unable to communicate in writing?
Which of the following is a correct procedure for a supervisor regarding a complaint?
Which of the following is a correct procedure for a supervisor regarding a complaint?
What consensus exists regarding the withdrawal of external complaints by the complainant?
What consensus exists regarding the withdrawal of external complaints by the complainant?
When are police officers compelled to submit detailed statements for interviews?
When are police officers compelled to submit detailed statements for interviews?
In the context of an external complaint, what is a TPS 217?
In the context of an external complaint, what is a TPS 217?
What is the maximum time allowed for resolving a local response to a complaint under specified circumstances?
What is the maximum time allowed for resolving a local response to a complaint under specified circumstances?
Which statement regarding legal counsel during an interview is correct?
Which statement regarding legal counsel during an interview is correct?
How does the designation of a member as a witness influence their obligations in the complaint process?
How does the designation of a member as a witness influence their obligations in the complaint process?
What change occurred concerning the naming of the LECA prior to April 01, 2024?
What change occurred concerning the naming of the LECA prior to April 01, 2024?
What is the maximum timeline allowed for a police officer to submit their statements under the current procedures?
What is the maximum timeline allowed for a police officer to submit their statements under the current procedures?
What is meant by the term 'respondent/subject member' in the context of a misconduct complaint?
What is meant by the term 'respondent/subject member' in the context of a misconduct complaint?
Which of the following is TRUE about the community oversight of police services in Ontario?
Which of the following is TRUE about the community oversight of police services in Ontario?
What must occur upon receipt of a completed Local Response Agreement?
What must occur upon receipt of a completed Local Response Agreement?
Which action follows the receipt of a completed Investigative Report?
Which action follows the receipt of a completed Investigative Report?
What is the role of the Law Enforcement Complaints Agency (LECA)?
What is the role of the Law Enforcement Complaints Agency (LECA)?
What outcome occurs if a complaint investigation does not conclude within 120 days?
What outcome occurs if a complaint investigation does not conclude within 120 days?
Which group must be notified when a complaint file is closed by the LECA?
Which group must be notified when a complaint file is closed by the LECA?
What does the term 'substantiated' in reference to complaints mean?
What does the term 'substantiated' in reference to complaints mean?
What characterizes an 'Informal Resolution' process?
What characterizes an 'Informal Resolution' process?
What must occur if allegations of workplace harassment or discrimination are made?
What must occur if allegations of workplace harassment or discrimination are made?
What is the definition of 'side issue' in the context of complaints?
What is the definition of 'side issue' in the context of complaints?
What defines 'Early Resolution' in the complaints process?
What defines 'Early Resolution' in the complaints process?
Which of the following actions is NOT part of handling a completed Informal Resolution Agreement?
Which of the following actions is NOT part of handling a completed Informal Resolution Agreement?
What does 'unsubstantiated' indicate regarding a complaint?
What does 'unsubstantiated' indicate regarding a complaint?
Who acts as the liaison with the LECA regarding investigations and adjudications?
Who acts as the liaison with the LECA regarding investigations and adjudications?
What must an investigator do if information arises that may lead the Special Investigations Unit to invoke its mandate?
What must an investigator do if information arises that may lead the Special Investigations Unit to invoke its mandate?
Which of the following is NOT a requirement when determining that an external complaint can be resolved informally?
Which of the following is NOT a requirement when determining that an external complaint can be resolved informally?
What action must an investigator take when an informal resolution has been successfully achieved?
What action must an investigator take when an informal resolution has been successfully achieved?
What should an investigator do if the external complaint cannot be resolved informally?
What should an investigator do if the external complaint cannot be resolved informally?
Which of the following options is NOT available to parties during the informal resolution process?
Which of the following options is NOT available to parties during the informal resolution process?
What must occur when the investigation cannot conclude within ninety calendar days?
What must occur when the investigation cannot conclude within ninety calendar days?
What documentation is created if the early resolution of a complaint cannot be achieved?
What documentation is created if the early resolution of a complaint cannot be achieved?
What is expected to be consulted regarding workplace harassment or discrimination allegations?
What is expected to be consulted regarding workplace harassment or discrimination allegations?
What is one of the primary actions when receiving an external complaint for investigation?
What is one of the primary actions when receiving an external complaint for investigation?
What happens when an investigator identifies a criminal allegation within an external complaint?
What happens when an investigator identifies a criminal allegation within an external complaint?
What action should an investigator take when preparing an investigative report?
What action should an investigator take when preparing an investigative report?
How long do parties have the right to revoke their consent in writing during an informal resolution?
How long do parties have the right to revoke their consent in writing during an informal resolution?
What is required to facilitate an early resolution to a complaint?
What is required to facilitate an early resolution to a complaint?
Which of the following actions is not included in the investigator's obligations when handling an external complaint?
Which of the following actions is not included in the investigator's obligations when handling an external complaint?
Which of the following is a criterion for a local resolution?
Which of the following is a criterion for a local resolution?
What is the minimum time frame allowed for resolving a local resolution after a complaint is reported?
What is the minimum time frame allowed for resolving a local resolution after a complaint is reported?
Who is responsible for communicating with OIPRD regarding a complaint?
Who is responsible for communicating with OIPRD regarding a complaint?
When must a police officer be notified about the substance of an external complaint against them?
When must a police officer be notified about the substance of an external complaint against them?
What is the role of the OIPRD Liaison Officer?
What is the role of the OIPRD Liaison Officer?
What type of resolution involves agreements made specifically after an external complaint is lodged?
What type of resolution involves agreements made specifically after an external complaint is lodged?
Which of the following behaviors is categorized under harassment, coercion, or intimidation related to complaints?
Which of the following behaviors is categorized under harassment, coercion, or intimidation related to complaints?
Which type of informal resolution occurs after a complaint is lodged and involves a completed investigative report?
Which type of informal resolution occurs after a complaint is lodged and involves a completed investigative report?
What does the OIPRD NOT accept in terms of complaints?
What does the OIPRD NOT accept in terms of complaints?
Who is authorized to act as the OIPRD Liaison Officer?
Who is authorized to act as the OIPRD Liaison Officer?
How must complaints about a police officer from another police service be submitted?
How must complaints about a police officer from another police service be submitted?
What distinguishes a formal external complaint from a local resolution?
What distinguishes a formal external complaint from a local resolution?
What is expected when dealing with complaints related to neglect of duty?
What is expected when dealing with complaints related to neglect of duty?
Which statements regarding the publication of disciplinary hearing decisions is accurate?
Which statements regarding the publication of disciplinary hearing decisions is accurate?
What is required before a local response can be initiated regarding a police officer's conduct?
What is required before a local response can be initiated regarding a police officer's conduct?
Which of the following is NOT an example of a complaint suitable for an early resolution?
Which of the following is NOT an example of a complaint suitable for an early resolution?
Which of the following best describes an informal resolution that occurs during an investigation?
Which of the following best describes an informal resolution that occurs during an investigation?
In which scenario can a person NOT initiate a local response regarding a police officer's conduct?
In which scenario can a person NOT initiate a local response regarding a police officer's conduct?
What is the maximum time frame for resolving a local response complaint?
What is the maximum time frame for resolving a local response complaint?
What is true regarding the records of local responses made by LECA?
What is true regarding the records of local responses made by LECA?
Which of the following violations could be considered harassment in relation to a LECA complaint?
Which of the following violations could be considered harassment in relation to a LECA complaint?
What is NOT included in the scope of less serious complaints for early resolution?
What is NOT included in the scope of less serious complaints for early resolution?
What action should a police officer take immediately upon receiving an external complaint?
What action should a police officer take immediately upon receiving an external complaint?
Which of the following types of complaints can be resolved using an informal resolution post-investigation?
Which of the following types of complaints can be resolved using an informal resolution post-investigation?
What happens to the LECA hearing decisions regarding external complaints?
What happens to the LECA hearing decisions regarding external complaints?
Which of the following is a key role of the LECA liaison officer?
Which of the following is a key role of the LECA liaison officer?
What action should be taken if a police officer is accused of misconduct in relation to a complaint?
What action should be taken if a police officer is accused of misconduct in relation to a complaint?
Which scenario would best qualify for a formal complaint rather than a local response?
Which scenario would best qualify for a formal complaint rather than a local response?
What shall be done initially when investigating an external complaint?
What shall be done initially when investigating an external complaint?
Which document outlines the substance of the complaint to the respondent member?
Which document outlines the substance of the complaint to the respondent member?
What is NOT a step taken when achieving an informal resolution?
What is NOT a step taken when achieving an informal resolution?
In situations where informal resolution is deemed unfeasible, what must be collected during an investigation?
In situations where informal resolution is deemed unfeasible, what must be collected during an investigation?
What shall happen if an investigation cannot conclude within the mandated period due to its complexity?
What shall happen if an investigation cannot conclude within the mandated period due to its complexity?
Which action is required after successfully achieving a customer service resolution?
Which action is required after successfully achieving a customer service resolution?
What is a required step when a local resolution cannot be facilitated within the set timeframe?
What is a required step when a local resolution cannot be facilitated within the set timeframe?
When a complaint requires mediation, who must consent for it to be referred?
When a complaint requires mediation, who must consent for it to be referred?
How long does the Unit Commander have to receive an investigative report after a detailed investigation?
How long does the Unit Commander have to receive an investigative report after a detailed investigation?
Upon receiving an external complaint, what is the immediate action to be taken by the investigator?
Upon receiving an external complaint, what is the immediate action to be taken by the investigator?
Upon notification that the SIU mandate may be invoked, what is the required reporting action?
Upon notification that the SIU mandate may be invoked, what is the required reporting action?
What must be included in the memorandum book after completing a complaint investigation?
What must be included in the memorandum book after completing a complaint investigation?
What is the primary role of the Office of the Independent Police Review Director (OIPRD) in the complaint process?
What is the primary role of the Office of the Independent Police Review Director (OIPRD) in the complaint process?
What must a complainant do within thirty calendar days after a decision notification?
What must a complainant do within thirty calendar days after a decision notification?
When can Less Serious Complaint Allegations be processed without impacting a police officer's personnel file?
When can Less Serious Complaint Allegations be processed without impacting a police officer's personnel file?
What indicates a Serious Complaint Allegation in the context of police conduct?
What indicates a Serious Complaint Allegation in the context of police conduct?
Which unit is responsible for determining which unit will investigate an internal complaint within the Toronto Police Service?
Which unit is responsible for determining which unit will investigate an internal complaint within the Toronto Police Service?
What is the maximum time frame for forwarding a completed investigation file to PRS – Complaints Administration?
What is the maximum time frame for forwarding a completed investigation file to PRS – Complaints Administration?
What is the role of the Office of the Independent Police Review Director (OIPRD) Liaison Officer?
What is the role of the Office of the Independent Police Review Director (OIPRD) Liaison Officer?
In what scenario might a complaint be resolved through a Local Resolution?
In what scenario might a complaint be resolved through a Local Resolution?
What type of behavior does Section 1.9 of the Standards of Conduct prohibit?
What type of behavior does Section 1.9 of the Standards of Conduct prohibit?
What constitutes the primary process for resolving disputes between parties prior to formal complaints?
What constitutes the primary process for resolving disputes between parties prior to formal complaints?
What is the role of Unit Commanders in handling complaints?
What is the role of Unit Commanders in handling complaints?
What happens when the OIPRD notifies that a complaint file is closed?
What happens when the OIPRD notifies that a complaint file is closed?
How does the complaint process ensure fairness and impartiality according to the Service?
How does the complaint process ensure fairness and impartiality according to the Service?
What is the purpose of Procedure 13-18 regarding reporting misconduct?
What is the purpose of Procedure 13-18 regarding reporting misconduct?
What must be done if a police officer is a respondent in a criminal investigation?
What must be done if a police officer is a respondent in a criminal investigation?
What does the definition of 'Internal Complaint' refer to?
What does the definition of 'Internal Complaint' refer to?
Under what condition can a police officer designated as a witness supply a statement?
Under what condition can a police officer designated as a witness supply a statement?
What is primarily protected under the confidentiality clause regarding misconduct disclosures?
What is primarily protected under the confidentiality clause regarding misconduct disclosures?
What is necessary for a complaint to be withdrawn, according to the procedures?
What is necessary for a complaint to be withdrawn, according to the procedures?
Which procedure should police officers refer to for allegations of misconduct occurring from April 01, 2024?
Which procedure should police officers refer to for allegations of misconduct occurring from April 01, 2024?
Which of the following actions is considered harassment under the reporting guidelines?
Which of the following actions is considered harassment under the reporting guidelines?
How are compelled statements treated in criminal proceedings according to the guidelines?
How are compelled statements treated in criminal proceedings according to the guidelines?
What is the role of the investigative supervisor concerning the presence of legal counsel during investigations?
What is the role of the investigative supervisor concerning the presence of legal counsel during investigations?
In which situation may a police officer not be afforded the opportunity to confer with legal counsel during an interview?
In which situation may a police officer not be afforded the opportunity to confer with legal counsel during an interview?
What are the protected grounds under the Ontario Human Rights Code?
What are the protected grounds under the Ontario Human Rights Code?
Which procedure outlines the process to address misconduct for both internal and external complaints?
Which procedure outlines the process to address misconduct for both internal and external complaints?
What is the time frame for a member to provide documentation when notified of being a witness to an external complaint?
What is the time frame for a member to provide documentation when notified of being a witness to an external complaint?
What documentation must a police officer prepare within ten (10) calendar days if facing a non-criminal external complaint?
What documentation must a police officer prepare within ten (10) calendar days if facing a non-criminal external complaint?
Which action is NOT required by a supervisor when becoming aware of a public complaint?
Which action is NOT required by a supervisor when becoming aware of a public complaint?
What should a police officer do when facing a criminal external complaint within the specified time frame?
What should a police officer do when facing a criminal external complaint within the specified time frame?
What must be done when a local resolution of an external complaint has been achieved?
What must be done when a local resolution of an external complaint has been achieved?
What is the role of the Unit Complaint Coordinator in relation to new complaints?
What is the role of the Unit Complaint Coordinator in relation to new complaints?
If an external complaint is received at a Service facility, who should the complainant be referred to?
If an external complaint is received at a Service facility, who should the complainant be referred to?
What is a necessary action when a supervisor receives a complaint suggesting immediate investigation is required?
What is a necessary action when a supervisor receives a complaint suggesting immediate investigation is required?
Regarding an informal resolution of an external complaint, what is stated about statements made during the resolution process?
Regarding an informal resolution of an external complaint, what is stated about statements made during the resolution process?
What is the first step a member should take when someone requests information for submitting an external complaint?
What is the first step a member should take when someone requests information for submitting an external complaint?
What happens if a local resolution cannot be immediately resolved?
What happens if a local resolution cannot be immediately resolved?
What is the consequence if a supervisor determines that immediate action is warranted upon receiving a complaint?
What is the consequence if a supervisor determines that immediate action is warranted upon receiving a complaint?
What can a police officer do regarding their response to questions posed during an investigative interview for a criminal allegation?
What can a police officer do regarding their response to questions posed during an investigative interview for a criminal allegation?
What action should a police officer take immediately upon being suspended from duty?
What action should a police officer take immediately upon being suspended from duty?
Under what circumstance can the Chief of Police suspend an officer without pay?
Under what circumstance can the Chief of Police suspend an officer without pay?
Which of the following does NOT factor into the criteria for determining immediate suspension?
Which of the following does NOT factor into the criteria for determining immediate suspension?
Who is authorized to commence the suspension of a police officer?
Who is authorized to commence the suspension of a police officer?
What is one of the conditions that may apply if an officer's suspension is revoked?
What is one of the conditions that may apply if an officer's suspension is revoked?
What authority does the Chief of Police have in reviewing suspensions under the CSPA?
What authority does the Chief of Police have in reviewing suspensions under the CSPA?
Which of the following statements about the suspension procedure is FALSE?
Which of the following statements about the suspension procedure is FALSE?
Which factor is NOT considered when recommending whether to revoke or continue a suspension?
Which factor is NOT considered when recommending whether to revoke or continue a suspension?
What must a police officer do while under suspension with pay?
What must a police officer do while under suspension with pay?
When can a police officer be suspended without pay according to the CSPA?
When can a police officer be suspended without pay according to the CSPA?
Which of the following personnel do NOT have the power to suspend under the CSPA?
Which of the following personnel do NOT have the power to suspend under the CSPA?
What should happen when the Chief of Police decides to suspend an officer?
What should happen when the Chief of Police decides to suspend an officer?
What must occur after a police officer is suspended from duty?
What must occur after a police officer is suspended from duty?
What may happen if the conditions leading to an officer's suspension change?
What may happen if the conditions leading to an officer's suspension change?
What happens to the pay of an officer suspended with pay who engages in paid secondary activity during the period of suspension?
What happens to the pay of an officer suspended with pay who engages in paid secondary activity during the period of suspension?
What action must a police officer take when their suspension is revoked?
What action must a police officer take when their suspension is revoked?
What responsibility does the suspending officer have upon suspending a police officer?
What responsibility does the suspending officer have upon suspending a police officer?
Which records must the Unit Commander maintain concerning a suspended officer?
Which records must the Unit Commander maintain concerning a suspended officer?
What is required when a police officer is advised of their confirmed suspension?
What is required when a police officer is advised of their confirmed suspension?
Which entity must be notified if a suspended officer had a corporate or covert credit card?
Which entity must be notified if a suspended officer had a corporate or covert credit card?
What must be done if a suspended officer's uniform and equipment are stored for evidence?
What must be done if a suspended officer's uniform and equipment are stored for evidence?
During their suspension, what type of financial support is a suspended officer not entitled to receive?
During their suspension, what type of financial support is a suspended officer not entitled to receive?
Which procedure must be completed for officers suspended with pay exceeding one day?
Which procedure must be completed for officers suspended with pay exceeding one day?
What is the role of the Duty Senior Officer when investigating a suspension?
What is the role of the Duty Senior Officer when investigating a suspension?
What shall be done with the memorandum book of a suspended officer?
What shall be done with the memorandum book of a suspended officer?
How often must a suspended officer report to their Unit Commander during their suspension?
How often must a suspended officer report to their Unit Commander during their suspension?
What should the Unit Commander do upon learning about an officer's suspension?
What should the Unit Commander do upon learning about an officer's suspension?
What action is required if an officer is suspended without pay?
What action is required if an officer is suspended without pay?
What document must be obtained upon the revocation of a suspension from duty?
What document must be obtained upon the revocation of a suspension from duty?
Which group must receive notification of a suspension's revocation along with the date of reinstatement?
Which group must receive notification of a suspension's revocation along with the date of reinstatement?
What must be placed in the suspended officer’s personnel file following reinstatement?
What must be placed in the suspended officer’s personnel file following reinstatement?
What is the consequence for not complying with the terms of revocation upon return to duty?
What is the consequence for not complying with the terms of revocation upon return to duty?
Which of the following is a type of disciplinary action available for civilian members?
Which of the following is a type of disciplinary action available for civilian members?
Under what circumstances can a Unit Commander impose a higher level of discipline initially?
Under what circumstances can a Unit Commander impose a higher level of discipline initially?
What is the role of the Special Constable Liaison Office regarding external complaints?
What is the role of the Special Constable Liaison Office regarding external complaints?
Which aspect is NOT included in the guidelines concerning the conduct of civilian members?
Which aspect is NOT included in the guidelines concerning the conduct of civilian members?
Which term describes the penalty assessment process used for repeated infractions?
Which term describes the penalty assessment process used for repeated infractions?
What must be reported under the Occupational Health & Safety Act?
What must be reported under the Occupational Health & Safety Act?
Which behavior is specifically prohibited under the Standards of Conduct relating to human rights?
Which behavior is specifically prohibited under the Standards of Conduct relating to human rights?
What must a member do if they wish to report misconduct anonymously?
What must a member do if they wish to report misconduct anonymously?
What documentation must be completed if an external complaint against a special constable is received?
What documentation must be completed if an external complaint against a special constable is received?
What is an outcome labeled as 'unsubstantiated' in relation to a complaint?
What is an outcome labeled as 'unsubstantiated' in relation to a complaint?
What is the correct timeline for a respondent/subject member to respond to disciplinary action after receiving a TPS 931?
What is the correct timeline for a respondent/subject member to respond to disciplinary action after receiving a TPS 931?
Upon establishing the existence of a complaint from the public, which immediate action should a supervisor take?
Upon establishing the existence of a complaint from the public, which immediate action should a supervisor take?
Which document must be completed and forwarded to the Unit Commander when initiating an internal complaint against a civilian member?
Which document must be completed and forwarded to the Unit Commander when initiating an internal complaint against a civilian member?
In which scenario is it necessary for an investigating supervisor to notify the Officer in Charge?
In which scenario is it necessary for an investigating supervisor to notify the Officer in Charge?
What is the purpose of the TPS 649 in the context of a complaint investigation?
What is the purpose of the TPS 649 in the context of a complaint investigation?
What is the recommended action if a complainant is unable to communicate in writing?
What is the recommended action if a complainant is unable to communicate in writing?
When conducting investigations, what must be maintained as part of the complaint process?
When conducting investigations, what must be maintained as part of the complaint process?
What is the consequence for officers suspended with pay who begin a secondary paid activity during their suspension?
What is the consequence for officers suspended with pay who begin a secondary paid activity during their suspension?
What primary role does the Special Constable Liaison Office fulfill when dealing with external complaints?
What primary role does the Special Constable Liaison Office fulfill when dealing with external complaints?
What must happen immediately when a police officer is suspended?
What must happen immediately when a police officer is suspended?
If an investigation is not completed within 120 calendar days, what action is required?
If an investigation is not completed within 120 calendar days, what action is required?
What should an investigator do if a complaint has side issues?
What should an investigator do if a complaint has side issues?
Which of the following actions is necessary when a police officer is suspended?
Which of the following actions is necessary when a police officer is suspended?
What must a Unit Commander ensure upon learning of a suspension?
What must a Unit Commander ensure upon learning of a suspension?
Upon confirmation of suspension, which equipment must be delivered to specific department managers?
Upon confirmation of suspension, which equipment must be delivered to specific department managers?
What is required from the suspended officer regarding reporting duties, while suspended with pay?
What is required from the suspended officer regarding reporting duties, while suspended with pay?
Under what conditions is a suspended officer exempt from reporting to their Unit Commander?
Under what conditions is a suspended officer exempt from reporting to their Unit Commander?
What documentation must be completed by the suspending officer regarding the suspension?
What documentation must be completed by the suspending officer regarding the suspension?
After a suspension, where must all surrendered Service issued uniform and equipment be stored?
After a suspension, where must all surrendered Service issued uniform and equipment be stored?
Which requirement is associated with officers suspended with pay for more than one day?
Which requirement is associated with officers suspended with pay for more than one day?
What does the officer retain access to during their suspension?
What does the officer retain access to during their suspension?
What action regarding uniforms must be taken during a suspension?
What action regarding uniforms must be taken during a suspension?
What is the role of the Duty Senior Officer during a police officer's suspension?
What is the role of the Duty Senior Officer during a police officer's suspension?
What must be noted on copies of the Letter of Suspension served to the officer?
What must be noted on copies of the Letter of Suspension served to the officer?
What is the first action required upon suspending a police officer?
What is the first action required upon suspending a police officer?
Who is authorized to revoke a police officer's suspension?
Who is authorized to revoke a police officer's suspension?
If a police officer's suspension is revoked, what must be included in the Letter of Revocation?
If a police officer's suspension is revoked, what must be included in the Letter of Revocation?
Which of the following factors is NOT considered when determining if immediate suspension is appropriate?
Which of the following factors is NOT considered when determining if immediate suspension is appropriate?
What document must be served to the suspended officer upon the revocation of their suspension?
What document must be served to the suspended officer upon the revocation of their suspension?
What action must a suspended officer take with their Service issued equipment?
What action must a suspended officer take with their Service issued equipment?
What is a key condition if a police officer's suspension is revoked?
What is a key condition if a police officer's suspension is revoked?
Which of the following is NOT a requirement for informing others about a suspension's revocation?
Which of the following is NOT a requirement for informing others about a suspension's revocation?
What condition must be met while a police officer is under suspension with pay?
What condition must be met while a police officer is under suspension with pay?
Under which condition can a police officer be suspended without pay?
Under which condition can a police officer be suspended without pay?
What should an officer do if they possess any corporate or covert credit cards upon suspension?
What should an officer do if they possess any corporate or covert credit cards upon suspension?
Which party has the discretion to impose restrictions if a suspension is revoked?
Which party has the discretion to impose restrictions if a suspension is revoked?
What entry should be made in HRMS upon revocation of a suspension?
What entry should be made in HRMS upon revocation of a suspension?
What must occur when a member is identified as the subject of a conduct complaint?
What must occur when a member is identified as the subject of a conduct complaint?
When a civilian member is designated as a witness in a criminal allegation, what is required of them?
When a civilian member is designated as a witness in a criminal allegation, what is required of them?
What happens if a respondent/subject member is involved in a criminal allegation?
What happens if a respondent/subject member is involved in a criminal allegation?
What is the timeline for a member to provide documentation after being notified of being a witness for an external complaint?
What is the timeline for a member to provide documentation after being notified of being a witness for an external complaint?
Under what circumstance may a member not confer with legal counsel during an investigative interview?
Under what circumstance may a member not confer with legal counsel during an investigative interview?
What must be done with a statement provided by a member who later becomes the respondent in a conduct complaint?
What must be done with a statement provided by a member who later becomes the respondent in a conduct complaint?
What action should a member take if they receive an external complaint at a place other than a Service facility?
What action should a member take if they receive an external complaint at a place other than a Service facility?
What might prevent a complainant from receiving an immediate response when informing of a misconduct?
What might prevent a complainant from receiving an immediate response when informing of a misconduct?
What is one requirement for a member designated as a respondent in a complaint involving non-criminal allegations?
What is one requirement for a member designated as a respondent in a complaint involving non-criminal allegations?
What key aspect of misconduct disclosures is emphasized regarding the identities of individuals involved?
What key aspect of misconduct disclosures is emphasized regarding the identities of individuals involved?
In what scenario can a member's legal representation be put on hold during an investigation?
In what scenario can a member's legal representation be put on hold during an investigation?
What document must members prepare to formally record the details pertaining to a complaint?
What document must members prepare to formally record the details pertaining to a complaint?
What is the primary function of the Officer in Charge when handling an external complaint at a Service facility?
What is the primary function of the Officer in Charge when handling an external complaint at a Service facility?
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Study Notes
Complaint Process Overview
- Procedures ensure a fair and impartial complaint process for parties involved.
- Commitment to transparency and accountability for both police members and the public.
- Respect for the rights of members of the Service and the public is prioritized.
Investigation Protocols
- All complaints investigated based on merits without discrediting the complainant's credibility.
- Complainants protected from intimidation or retribution for filing complaints.
Human Rights and Workplace Safety
- Discriminatory behavior is considered illegal under the Human Rights Code.
- Members must adhere to relevant procedures for reporting workplace violence and harassment.
Reprisal Policies
- Harassment or intimidation against complainants or investigators is prohibited.
- Reports made in good faith about misconduct are protected from reprisals.
Confidentiality Measures
- Identification of individuals involved in misconduct disclosures is protected unless necessary for fairness.
Complaint Withdrawal
- External complaints can be voluntarily withdrawn by the complainant.
- Procedures for withdrawal are outlined in Procedure 13-06.
Conduct Complaint Procedures
- Police officers must submit statements or attend interviews when involved in conduct complaints, subject to specific conditions.
External Complaints Management
- Public complaints managed by the Law Enforcement Complaints Agency (LECA).
- Complaints can be submitted electronically, via mail/fax, or in person.
Local Response Mechanism
- Concerns regarding police conduct can be addressed locally before filing a formal complaint.
- Local responses must be resolved within 30 days and documented appropriately.
Early Resolutions
- Occurs after formal complaints are filed and can be resolved within 45 days.
- Examples include incivility, miscommunication, and improper use of authority.
Informal Resolutions
- Two types of informal resolutions exist: during and after investigations.
- No documentation placed in officers' personnel files for informal resolutions.
Harassment and Coercion Provisions
- CSPA emphasizes prohibitions against harassment during complaints.
Notification Requirements
- Respondent officers must be promptly informed about complaints against them, with provisions for redacted documentation.
Publication of Decisions
- Hearing decisions related to complaints are accessible on the LECA website.
Interprovincial Complaints
- Complaints lodged against officers in other jurisdictions are forwarded to LECA.
Members' Responsibilities
- Police members are to assist in the complaint process and refer complainants to appropriate channels.
- Comprehensive documentation and timely notification instructions for respondents and witnesses.
Supervisor Duties
- Supervisors are responsible for assessing complaints and assisting in local responses.
- Local response resolutions documented within set timelines and follow LECA protocols.
Unit Complaint Coordinator Role
- Constant monitoring of incoming complaints and coordination of responses within the unit.### Investigation of External Complaints
- Investigating supervisors must establish the nature of external complaints and inform the subject member unless it may compromise the investigation.
- Respondents receive a redacted copy of the complaint and a notice detailing the investigation's basis.
- All notifications must be recorded in a memorandum book.
Special Investigations Unit (SIU) Involvement
- If evidence surfaces that may trigger SIU involvement, the supervisor must notify the Officer in Charge and await directions before proceeding with the investigation.
Informal Resolutions
- Complaints may be informally resolved; details and actions taken must be documented.
- Complainants and respondents have rights to revoke consent within 12 business days and seek legal advice or representation.
- Options for resolution include direct discussions or mediation, and no investigative report is required for informal resolutions.
Formal Investigation Procedures
- If informal resolution fails, a formal investigation is conducted with detailed notes and adherence to evidence collection procedures.
- Respondents and witnesses may be directed to provide TPS 217 forms or participate in interviews.
- Consultations with Equity, Inclusion & Human Rights are mandated for allegations of workplace harassment or discrimination.
Local Responses and Early Resolutions
- When initiating local responses, compliance with existing procedures is essential, and an extension request is necessary if unresolved within 30 days.
- Early resolutions can involve discussions or mediation and must be documented. An extension is needed if not resolved within 45 days.
Investigative Reporting
- Investigative reports must be submitted electronically within 90 days, with ongoing communication to complainants and involved parties if delays occur.
- An investigative report is consulted with relevant authorities when certain serious allegations are raised.
Handling of Complaint Files
- The LECA oversees public complaints against police officers, ensuring compliance with standards for adequate policing.
- A completed LECA complaint form must be forwarded in prescribed manners by designated officers.
Substantiation of Complaints
- Complaints are adjudicated as substantiated or unsubstantiated based on investigation outcomes.
- A substantiated complaint indicates evidence of misconduct, while unsubstantiated means insufficient or non-conclusive evidence.
Communication and Résolution Documentation
- All communications regarding complaints must go through designated officers to ensure a coordinated response.
- Complainants should receive updates every 30 days on extended investigations, confirming the status post-120 days.
Definitions Relevant to the Procedure
- "Informal Resolution" handles less serious complaints without formal investigation, while "Local Resolution" occurs pre-complaint filing.
- The Office of the Independent Police Review Director (OIPRD) manages public complaint oversight, including the intake and resolution processes.
Submission and Completion Protocols
- Officer notifications regarding complaints must be delivered promptly and contain sufficient context unless investigations require confidentiality.
- All decisions and resolutions must be thoroughly documented and communicated to all involved parties, including the LECA and any designated authorities.### Complaint Handling Procedures
- Respondent members have ten (10) calendar days to provide relevant documentation upon notification of an external complaint.
- Mandatory inclusions are all memorandum book entries for relevant duty tours and pertinent documents.
- Members must attend an investigative interview and have options to respond to questions or prepare a TPS 217 report for the investigating supervisor.
- Representation by an Association representative is encouraged during the process.
Resolution Agreements
- Respondents must sign a Local Resolution Agreement when an external complaint is resolved locally.
- When resolved informally, a signed Informal Resolution Agreement is also required.
- Statements made during local or informal resolutions are inadmissible in civil proceedings unless consent is given.
Supervisor Responsibilities
- Supervisors must establish the nature of public complaints.
- If immediate investigation is required, they must document the complaint and notify supervisory personnel.
- Supervisors should assist complainants in completing required forms, particularly if they are unable to communicate in writing.
Investigative Processes
- Upon receiving a complaint, the supervisor must determine the appropriate unit for investigation.
- Complaints not resolved through local resolution are forwarded to Complaints Administration for further action.
- Detailed recording of actions and particulars of the complaint is required in the memorandum book during investigations.
Local and Informal Resolutions
- Local resolution processes may include discussions between complainants and respondents, with potential for mediation.
- An investigative report is not mandatory for informal resolutions, but particulars and actions must still be recorded.
- A thirty (30) day extension for local resolution is possible with OIPRD consent.
Investigation Guidelines
- Investigating supervisors are required to outline the complaint's substance to the respondent and maintain detailed notes.
- If serious issues arise that may involve the Special Investigations Unit (SIU), investigation procedures must follow established protocols.
- Investigations must be completed within ninety (90) days, with a 45-Day Investigation Status Update Form required for ongoing cases.
Ensuring Fairness and Compliance
- The process must uphold fairness and neutrality throughout complaint handling and investigation.
- Members are trained at the unit level on the complaint process in accordance with the guidelines.
- The confidentiality of involved parties in misconduct disclosure is imperative.
Reporting and Documentation
- Complaints can be made through TPS 649 or TPS 901 forms, ensuring proper route to supervisors.
- Completed investigation reports, Local Resolution Agreements, and Informal Resolution Agreements must be forwarded electronically to the OIPRD.
- Officers involved in a conduct complaint are mandated to submit statements, though those under criminal investigation may not be compelled to do so.
Rights and Protections
- Members reporting misconduct are protected against reprisals.
- Withdrawal of complaints is permitted, and procedures for doing so are outlined in the guidelines.
- All parties involved in a complaint, including civilian and police officers, have rights regarding documentation and participation in the complaint process.
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