Podcast
Questions and Answers
Which condition would NOT typically result in a downgrade of emergency response?
Which condition would NOT typically result in a downgrade of emergency response?
- Known fault in fire alarms
- Major system failure
- Presence of smoke (correct)
- Fire alarm testing notification
What information must the TFS communications centre record for fire alarm testing or maintenance?
What information must the TFS communications centre record for fire alarm testing or maintenance?
- Previous alarm history
- Names of personnel involved
- Weather conditions
- Contact telephone number (correct)
What does FACC stand for in emergency response?
What does FACC stand for in emergency response?
- Fire Alarm Command Center
- Fire And Casualty Control
- Fire Alarm Change Confirmation
- Fire Alarm Check Call (correct)
Under what condition would a First Alarm response be warranted?
Under what condition would a First Alarm response be warranted?
What should personnel first determine when receiving a call about an alarm?
What should personnel first determine when receiving a call about an alarm?
How does the CAD system assist in fire alarm responses?
How does the CAD system assist in fire alarm responses?
Which of the following is NOT recorded as part of the LOI in CAD?
Which of the following is NOT recorded as part of the LOI in CAD?
What might be included in 'additional information' for LOI?
What might be included in 'additional information' for LOI?
What is the typical response to an alarm if advance notice of testing has NOT been given?
What is the typical response to an alarm if advance notice of testing has NOT been given?
In what situation is a single emergency vehicle dispatched?
In what situation is a single emergency vehicle dispatched?
What will happen if an alarm company monitoring the building reports an alarm without prior notice of testing or maintenance?
What will happen if an alarm company monitoring the building reports an alarm without prior notice of testing or maintenance?
What is the protocol for addresses reporting alarm bells ringing without LOI information?
What is the protocol for addresses reporting alarm bells ringing without LOI information?
What should the Operations District Chief do if a fault in the fire alarm system is confirmed?
What should the Operations District Chief do if a fault in the fire alarm system is confirmed?
What occurs if the known fault in the fire alarm system cannot be confirmed on scene?
What occurs if the known fault in the fire alarm system cannot be confirmed on scene?
How are responses to subsequent reports of alarm bells managed after a known fault is present?
How are responses to subsequent reports of alarm bells managed after a known fault is present?
What information must be provided by the Operations Captain regarding a known fault in the fire alarm system?
What information must be provided by the Operations Captain regarding a known fault in the fire alarm system?
What does LOI stand for in the context of monitoring fire alarms?
What does LOI stand for in the context of monitoring fire alarms?
What condition must be met for a single emergency vehicle to be dispatched to an address with reported alarms?
What condition must be met for a single emergency vehicle to be dispatched to an address with reported alarms?
Under which circumstance will a cancellation of responding emergency vehicles occur?
Under which circumstance will a cancellation of responding emergency vehicles occur?
Who is primarily responsible for investigating each alarm response before clearing all apparatus?
Who is primarily responsible for investigating each alarm response before clearing all apparatus?
Which action should be taken by the Officer In Charge if a false or accidental alarm is identified?
Which action should be taken by the Officer In Charge if a false or accidental alarm is identified?
What role does the TFS Communications Centre play in the incident management process?
What role does the TFS Communications Centre play in the incident management process?
What should Company Officers verify before deciding to clear all apparatus?
What should Company Officers verify before deciding to clear all apparatus?
Which of the following is NOT a factor to consider before clearing other incoming apparatus?
Which of the following is NOT a factor to consider before clearing other incoming apparatus?
If a District Chief is dispatched to an incident, what should their response include?
If a District Chief is dispatched to an incident, what should their response include?
What is the prerogative of the Company Officer when considering the clearing of apparatus?
What is the prerogative of the Company Officer when considering the clearing of apparatus?
What guideline must Company Officers follow once an investigation is performed on a suspected false alarm?
What guideline must Company Officers follow once an investigation is performed on a suspected false alarm?
Why is it important for TFS personnel to understand guidelines for clearing apparatus?
Why is it important for TFS personnel to understand guidelines for clearing apparatus?
What is the primary objective of the guidelines concerning accidental and false fire responses?
What is the primary objective of the guidelines concerning accidental and false fire responses?
Who can initiate a downgrade of the response after the First Alarm has been dispatched?
Who can initiate a downgrade of the response after the First Alarm has been dispatched?
What information must be confirmed by the call taker before downgrading a response due to a false alarm?
What information must be confirmed by the call taker before downgrading a response due to a false alarm?
What is the protocol for the communications centre when further information about a false alarm is received?
What is the protocol for the communications centre when further information about a false alarm is received?
How many apparatus are allowed to continue in emergency mode during a response downgrade?
How many apparatus are allowed to continue in emergency mode during a response downgrade?
What should apparatus do before clearing from an incident response?
What should apparatus do before clearing from an incident response?
What indicates that an apparatus will continue to respond despite a downgrade?
What indicates that an apparatus will continue to respond despite a downgrade?
Which of the following is NOT a criterion that must be met before downgrading a false alarm?
Which of the following is NOT a criterion that must be met before downgrading a false alarm?
What key action is NOT allowed until directed by the communications centre?
What key action is NOT allowed until directed by the communications centre?
Which of the following personnel are allowed to report a false alarm on site?
Which of the following personnel are allowed to report a false alarm on site?
When can the communications centre clear other dispatched emergency vehicles?
When can the communications centre clear other dispatched emergency vehicles?
Flashcards
Downgrading a Response
Downgrading a Response
The process of reducing the level of emergency response due to false alarms.
Building Manager
Building Manager
A person responsible for managing a building, who can trigger a downgrade.
Building Security
Building Security
A person responsible for security in a building, who can trigger a downgrade.
Fire Alarm Maintenance Company
Fire Alarm Maintenance Company
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Homeowner
Homeowner
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Computer-Aided Dispatch (CAD)
Computer-Aided Dispatch (CAD)
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Confirmation of Information
Confirmation of Information
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Relaying Updated Information
Relaying Updated Information
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Designated Apparatus
Designated Apparatus
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Global Tactical Awareness and Communications (GTAC)
Global Tactical Awareness and Communications (GTAC)
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Who is responsible for clearing false alarms?
Who is responsible for clearing false alarms?
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What should the Incident Commander do before releasing apparatus?
What should the Incident Commander do before releasing apparatus?
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Can company officers clear other apparatus?
Can company officers clear other apparatus?
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What factors influence clearing other apparatus?
What factors influence clearing other apparatus?
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Who should be cleared when an alarm is false?
Who should be cleared when an alarm is false?
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Who has the final say on clearing apparatus?
Who has the final say on clearing apparatus?
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Who else is responsible for clearing apparatus?
Who else is responsible for clearing apparatus?
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How do District Chiefs respond to incidents and tests?
How do District Chiefs respond to incidents and tests?
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What's the purpose of this guideline?
What's the purpose of this guideline?
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What should company officers do when they receive reports of false alarms?
What should company officers do when they receive reports of false alarms?
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Fire Alarm Testing/Maintenance Notification
Fire Alarm Testing/Maintenance Notification
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FACC - Fire Alarm Check Call
FACC - Fire Alarm Check Call
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Known Fault in Fire Alarm System
Known Fault in Fire Alarm System
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Location of Interest (LOI)
Location of Interest (LOI)
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Event Type
Event Type
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TFS Communications Center
TFS Communications Center
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Computer Aided Dispatch (CAD) System Database Manager
Computer Aided Dispatch (CAD) System Database Manager
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Faulty Fire Alarm System
Faulty Fire Alarm System
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First Alarm Response
First Alarm Response
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TFS Call Taker
TFS Call Taker
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LOI Information
LOI Information
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Alarm Company Verification
Alarm Company Verification
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Known Fault Response
Known Fault Response
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Known Fault Duration
Known Fault Duration
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Known Fault Update
Known Fault Update
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Automatic First Alarm
Automatic First Alarm
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Call Taker Verification
Call Taker Verification
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Incident Commander Update
Incident Commander Update
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Cancellation of Response
Cancellation of Response
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Study Notes
Toronto Fire Services - Clearing Accidental and False Fire Responses
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Purpose: To provide guidelines for clearing fire apparatus from accidental and false fire responses.
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Responsibility: Incident Commander is responsible for thorough investigation and determining if a situation is under control; TFS Communications Centre personnel are responsible for understanding procedures for downgrading responses and clearing apparatus.
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General Guidelines:
- If a fire alarm response involves multiple apparatus and the first arriving officer determines it's a false or accidental alarm, all other responding apparatus, including the District Chief, should be immediately cleared.
- Company officers on scene can advise the District Chief, if present, on the situation and intent to clear apparatus. The District Chief's decision can be overridden by the Company Officer.
- Company officers must investigate reports of false alarms from building personnel before clearing apparatus.
- Various factors influence clearing other incoming apparatus. These include:
- Competency of on-scene personnel
- On-scene personnel cooperation in supporting fire department
- Size of the building facility
- Complexity of the building
- Volume of responses being handled by Toronto Fire
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Downgrading Emergency Responses/Clearing False Fire Responses:
- Emergency responses may be downgraded if:
- Fire alarm testing or maintenance is underway.
- There is a known fault in the alarm system
- Emergency responses may be downgraded if:
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Fire Alarm Testing/Maintenance Notification:
- The Toronto Fire Communications Centre must be notified before fire alarm system testing or maintenance begins.
- Recorded information includes work description, location, contact details, and estimated completion time. This information assists in determining if an alarm or a building malfunction is involved.
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Event Type FACC (Fire Alarm Check Call):
- This type of response is used when a single emergency apparatus is required for incidents involving ringing alarm bells.
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Known Fault in Fire Alarm Systems:
- If a fire alarm system fault is confirmed by the responding district chief, communications centre personnel will report it and future alarms can be downgraded to a single emergency apparatus response.
- The operations district chief informs the communications centre of how long the apparatus dispatch will continue, likely the maximum being the end of the operation's shift.
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Cancellation of Responding Emergency Vehicles Based on Updated Information:
- Additional factors like on-site building managers, security, and maintenance personnel can confirm a false alarm, which allows downgrading the response if prior fire alarm testing/maintenance was reported.
- Communications centre personnel should confirm information that a false alarm was reported before the response before changing from a full first alarm response to a single vehicle response.
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Apparatus Clearing Procedures:
- Communication centre personnel will alert the responding apparatus utilizing specific radio transmissions.
- Apparatus involved in false alarms should update their statuses, such as in the GTAC.
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Cancellation of Response:
- Building management or the fire alarm maintenance company can request cancellation if the alarm is false, and if previous notification of the event exists in the CAD.
- If the request has merit the response may be downgraded to a single emergency vehicle.
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Description
Test your understanding of the Toronto Fire Services guidelines for handling accidental and false fire responses. This quiz covers the roles of the Incident Commander and TFS Communications Centre, as well as the procedures for clearing fire apparatus. Ensure you know the protocols for efficient incident management in fire emergencies.
