G-CLEA Clearing Accidental and False Alarms Part 1

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Questions and Answers

Who is responsible for ensuring that each alarm response is thoroughly investigated prior to clearing apparatus from the scene?

TFS Communications Centre personnel

Incident Commander (correct)

Company Officer

District Chief

What should the Officer In Charge of the first arriving apparatus do if they discover that the alarm response is a false or accidental alarm?

Request the District Chief to assist with clearing apparatus

Conduct a further investigation to verify the claim

Immediately clear all other responding apparatus, including the District Chief (correct)

Advise the TFS Communications Centre of their findings

What is a reason for downgrading an emergency response?

Received a report of smoke

Fire alarm testing/maintenance notification (correct)

Known fault in fire alarm systems

Received a report of flames

Who must be notified prior to fire alarm system testing or maintenance?

TFS communications centre Signup and view all the answers

What is one factor that determines whether other incoming apparatus are cleared in advance of the first apparatus investigation?

The size of the building facility Signup and view all the answers

Who may advise the District Chief of their findings and their intention to clear apparatus?

Company Officer Signup and view all the answers

What information is included in a Location of Interest (LOI) record?

Description and location of work being done, contact telephone number, expected time of completion, and additional information Signup and view all the answers

What should District Chiefs do when dispatched to incidents?

Respond with lights and sirens to the incident Signup and view all the answers

What event type is used for response to incidents reported as alarm bells ringing and requiring a single emergency vehicle response?

FACC - Fire Alarm Check Call Signup and view all the answers

What is the responsibility of TFS Communications Centre personnel?

Having a thorough understanding of TFS guidelines for downgrading responses and clearing apparatus Signup and view all the answers

What is done when the communications centre was notified of fire alarm testing or maintenance in advance?

A single emergency vehicle response is dispatched to the address Signup and view all the answers

What should Company Officers do when they hear reports or claims of a false fire alarm by on scene building personnel?

Investigate to verify the validity of the claim prior to clearing all apparatus Signup and view all the answers

What must the TFS call taker do first when receiving a report of alarm bells ringing?

Determine if smoke, flames or odours are present Signup and view all the answers

What happens if the call is received from an alarm company monitoring the building, and they were not notified of fire alarm testing or maintenance?

The alarm company is directed to contact the subscriber Signup and view all the answers

Who is the Incident Commander in a response?

The Officer In Charge of the first arriving apparatus Signup and view all the answers

What purpose does the LOI information serve?

To determine the level of response required to the address Signup and view all the answers

Study Notes

Guidelines for Clearing Apparatus from Accidental and False Fire Responses

The Incident Commander is responsible for ensuring a thorough investigation of each alarm response before clearing all apparatus from the scene.

Clearance of Apparatus

If a fire alarm has been responded to by more than one apparatus and is found to be a false or accidental alarm, the Officer In Charge of the first arriving apparatus must immediately clear all other responding apparatus, including the District Chief.
Company Officers may advise the District Chief of their findings and intention to clear apparatus, and the District Chief may assist with clearing apparatus.
Company Officers must investigate claims of false fire alarms by on-scene building personnel to verify the validity of the claim before clearing apparatus.
Factors determining whether other incoming apparatus are cleared in advance of the first apparatus investigation include:
- Apparent training and competence of on-scene personnel
- Willingness of on-scene personnel to assist Toronto Fire
- Size and complexity of the building facility
- Volume of responses being answered by Toronto Fire

Downgrading Emergency Responses

Emergency responses may be downgraded due to:
- Fire alarm testing/maintenance notification
- Known fault in fire alarm systems

Fire Alarm Testing/Maintenance Notification

The TFS Communications Centre must be notified prior to fire alarm system testing or maintenance being performed at an address.
The TFS call taker will record the information in the Computer Aided Dispatch (CAD) system Database Manager as a Location of Interest (LOI) record, including:
- Description and location of work being done
- Contact telephone number
- Expected time of completion
- Additional information such as Floor number, Unit number, or Building number
This information will assist in determining whether a report of alarm bells ringing is related to the fire alarm system testing or maintenance, and the level of response required to the address.
A single emergency vehicle response, FACC – Fire Alarm Check Call, may be dispatched when the Communications Centre was notified of fire alarm testing or maintenance in advance, and smoke, flames, or odours are not present.

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Description

Guidelines for Toronto Fire Services personnel to clear apparatus from accidental and false fire responses, including responsibilities and procedures.