Organizational Control Disadvantages Quiz and Flashcards

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Questions and Answers

What is the primary purpose of redundancy as an action control?

To increase the sense of responsibility for actions

To increase the probability that a task will be properly executed (correct)

To enhance personal capabilities of employees

To improve employee motivation

Which type of action control is most effective in addressing motivational problems?

Behavioral constraints (correct)

Pre-action reviews

Redundancy

Action accountability

What is the primary purpose of personnel controls?

To clarify expectations and ensure employees understand what the organization wants

To increase the likelihood of self-monitoring

To ensure employees possess the required capabilities and resources

All of the above (correct)

Which action control is most effective in addressing personal limitations of employees?

Pre-action reviews Signup and view all the answers

How do action accountability controls help address control problems?

By increasing the sense of responsibility and informing employees of the consequences of undesired actions Signup and view all the answers

Which action control is most effective in addressing a lack of direction among employees?

Pre-action reviews Signup and view all the answers

Which of the following is NOT a key element of results controls in an organization?

Implementing physical or administrative behavioral constraints Signup and view all the answers

What is the primary disadvantage of results controls according to the text?

Employees may over-focus on specific targets and miss the overall strategy Signup and view all the answers

Which of the following is NOT a key advantage of results controls mentioned in the text?

Encourage employees to focus on the overall organizational strategy Signup and view all the answers

What is the primary purpose of action controls according to the text?

To ensure employees act in the organization's best interest Signup and view all the answers

Which of the following is NOT a form of action control mentioned in the text?

Providing rewards related to target attainment Signup and view all the answers

What is the relationship between results controls and action controls according to the text?

Results controls focus on outcomes, while action controls focus on employee behavior Signup and view all the answers

What is the primary purpose of control mechanisms in an organization?

To address potential issues or problems that may arise in achieving desired outcomes Signup and view all the answers

Which control mechanism is primarily focused on ensuring employees understand their roles and responsibilities?

Action Controls Signup and view all the answers

What is the primary benefit of Results Controls in addressing control problems?

They motivate employees to pursue organizational objectives by aligning their actions with desired results Signup and view all the answers

Which control mechanism is primarily concerned with addressing personal limitations of employees?

Personnel Controls Signup and view all the answers

What is the primary role of Cultural Controls in an organization?

To foster a shared set of values, beliefs, and norms that guide employee behavior Signup and view all the answers

Which statement best describes the relationship between control mechanisms and core management functions?

Control mechanisms link and support the effective execution of core management functions Signup and view all the answers

Which of the following is an example of an indirect cost?

All of the above Signup and view all the answers

What is the primary issue when a company seeks to become more technologically innovative but lacks employees with an R&D background?

Inappropriate allocation of resources for research and development Signup and view all the answers

If a company's best employees consistently miss sales targets, which of the following could be a contributing factor?

All of the above Signup and view all the answers

Which of the following statements best describes the concept of goal congruence?

Both a) and b) Signup and view all the answers

If a company experiences low productivity from its HR team, which type of cost could be a potential factor?

Indirect costs due to inappropriate control systems Signup and view all the answers

If shareholders are unsatisfied with their return on investment, which of the following could be a contributing factor?

All of the above Signup and view all the answers

Which of the following is NOT one of the means of implementing cultural controls?

Monetary incentives based on individual performance Signup and view all the answers

Which control problem can be addressed by both personnel controls and cultural controls?

All of the above Signup and view all the answers

Which of the following is NOT a means of implementing personnel controls mentioned in the text?

Performance appraisals and incentive systems Signup and view all the answers

Which of the following is a direct cost associated with implementing controls?

Audit fees for ensuring compliance with action controls Signup and view all the answers

Which of the following is an example of a 'tone at the top' cultural control mentioned in the text?

Managers stating and repeating phrases that capture and promote the organizational culture Signup and view all the answers

Based on the information provided, which of the following statements is TRUE?

Direct costs of implementing controls include bonuses for achieving targets of results controls. Signup and view all the answers

Study Notes

Management Control

Management control is crucial as it links planning, empowering employees, and protecting the workplace.

Types of Management Control

Results Controls: involve defining performance measures, setting targets, and providing rewards.
Action Controls: ensure employees act in the organization's best interest through behavioral constraints, pre-action reviews, action accountability, and redundancy.
Personnel Controls: clarify expectations, ensure capabilities, and increase self-monitoring through human resource selection, training, job design, and sourcing.
Cultural Controls: encourage mutual monitoring through codes of conduct, group rewards, employee internal rotation, physical arrangements, and "tone at the top".

Control Problems and Mechanisms

Control Problems: lack of direction, motivational problems, and personal limitations.
Control Mechanisms: results controls, action controls, personnel controls, and cultural controls.

Effective Management Control and Motivation

Motivation is the desire to attain a selected goal, involving goal-congruence and effort aspects.

Control Costs

Direct Costs: out-of-pocket costs related to controls, such as bonuses and audit fees.
Indirect Costs: costs linked to the design of inappropriate controls that detach employee behavior from real organizational objectives.
Adaptation Costs: costs incurred to adapt the organization's control systems across different business units and environments.

Examples of Control Problems

Company seeking to become more technologically innovative but lacking R&D background.
Best employees consistently missing sales targets.
Units produced not meeting forecasted demands or presenting defects.
HR manager complaining about low productivity.
Shareholders unsatisfied with return on investment.

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Description

Learn about the importance of control in management, how it links to planning, empowers employees, and protects the workplace. Explore control problems and mechanisms in management.

Topic 2 - Types of Management Control (I)

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Questions and Answers

What is the primary purpose of redundancy as an action control?

Which type of action control is most effective in addressing motivational problems?

What is the primary purpose of personnel controls?

Which action control is most effective in addressing personal limitations of employees?

How do action accountability controls help address control problems?

Which action control is most effective in addressing a lack of direction among employees?

Which of the following is NOT a key element of results controls in an organization?

What is the primary disadvantage of results controls according to the text?

Which of the following is NOT a key advantage of results controls mentioned in the text?

What is the primary purpose of action controls according to the text?

Which of the following is NOT a form of action control mentioned in the text?

What is the relationship between results controls and action controls according to the text?

What is the primary purpose of control mechanisms in an organization?

Which control mechanism is primarily focused on ensuring employees understand their roles and responsibilities?

What is the primary benefit of Results Controls in addressing control problems?

Which control mechanism is primarily concerned with addressing personal limitations of employees?

What is the primary role of Cultural Controls in an organization?

Which statement best describes the relationship between control mechanisms and core management functions?

Which of the following is an example of an indirect cost?

What is the primary issue when a company seeks to become more technologically innovative but lacks employees with an R&D background?

If a company's best employees consistently miss sales targets, which of the following could be a contributing factor?

Which of the following statements best describes the concept of goal congruence?

If a company experiences low productivity from its HR team, which type of cost could be a potential factor?

If shareholders are unsatisfied with their return on investment, which of the following could be a contributing factor?

Which of the following is NOT one of the means of implementing cultural controls?

Which control problem can be addressed by both personnel controls and cultural controls?

Which of the following is NOT a means of implementing personnel controls mentioned in the text?

Which of the following is a direct cost associated with implementing controls?

Which of the following is an example of a 'tone at the top' cultural control mentioned in the text?

Based on the information provided, which of the following statements is TRUE?

Study Notes

Management Control

Types of Management Control

Control Problems and Mechanisms

Effective Management Control and Motivation

Control Costs

Examples of Control Problems

Studying That Suits You

Description

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