Tokenism and Ethnocentrism in Corporate Diversity
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Questions and Answers

What was the primary challenge faced by KIA Motors' UK subsidiary?

  • High levels of employee engagement
  • A rapidly growing number of employees
  • Rapidly falling sales and increased financial losses (correct)
  • A low employee turnover rate
  • What was the direct cost to the company from the 31% employee turnover rate in 2006?

  • 900,000 British pounds
  • 600,000 British pounds (correct)
  • 1.2 million British pounds
  • 300,000 British pounds
  • What was the aim of KIA Motors' new HR strategy?

  • To expand the number of employees
  • To increase sales and profit
  • To reduce employee turnover costs and improve engagement (correct)
  • To diversify product offerings
  • What were some of the measures introduced to improve internal communications within KIA Motors?

    <p>Quarterly employee briefings</p> Signup and view all the answers

    What was the main focus of KIA Motors' leadership development program?

    <p>Managing employees more effectively</p> Signup and view all the answers

    How did KIA Motors recognize and reward the performance of its employees?

    <p>With outstanding awards and 'Kia thank you' cards</p> Signup and view all the answers

    Which of the following was not a goal of KIA Motors' new HR strategy?

    <p>Increasing production capacity</p> Signup and view all the answers

    What was the purpose of the corporate intranet 'Kia Vision'?

    <p>To enhance internal communication and knowledge sharing</p> Signup and view all the answers

    What assessment tools were used to measure the effectiveness of KIA Motors' leadership development program?

    <p>360-degree assessment tools</p> Signup and view all the answers

    How often were outstanding employees recognized with 'Outstanding Awards' by KIA Motors?

    <p>Quarterly</p> Signup and view all the answers

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