TLE 7 Lesson Exemplar Q3 L2 2024-2025
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Questions and Answers

What minimum educational requirement is necessary for an individual to become a cafe manager?

  • A master's degree in hospitality
  • A bachelor's degree in business management
  • An associate degree in culinary arts
  • A high school diploma (correct)

Which responsibility is NOT typically associated with a cafe manager?

  • Ensuring cleanliness of facilities
  • Planning guests' itineraries (correct)
  • Hiring and training cafe staff
  • Adjusting coffee and bakery selections

What is the first step in the 'Pass the Message' activity?

  • The first learner receives the message from the teacher (correct)
  • Learners form a circle
  • Each group presents their output
  • Feedback is collected from the activity

What is a common educational background for an activity manager?

<p>Bachelor's degree in hospitality and tourism (A)</p> Signup and view all the answers

What is a primary role of cafe managers during peak business hours?

<p>Creating work schedules (B)</p> Signup and view all the answers

What should be analyzed at the end of the 'Pass the Message' activity?

<p>How and why the relayed message is correct (A)</p> Signup and view all the answers

What could the messages passed during the activity include?

<p>Definitions of terms or quotations about the lesson (A)</p> Signup and view all the answers

In which settings would you typically find activity managers working?

<p>Hotels and recreational facilities (D)</p> Signup and view all the answers

How many groups will learners be divided into for the activity?

<p>Two equal groups (C)</p> Signup and view all the answers

What type of homework should learners collect before the presentations?

<p>A logo promoting a tourist spot (B)</p> Signup and view all the answers

What is one of the educational paths to become a pastry chef?

<p>Earn a high school diploma and develop skills (B)</p> Signup and view all the answers

What is a primary responsibility of an airport manager?

<p>Ensure compliance with FAA guidelines (B)</p> Signup and view all the answers

Which of the following is NOT typically required for a career as a pastry chef?

<p>Experience in airport operations (D)</p> Signup and view all the answers

Which educational requirement is common for an airport manager?

<p>Bachelor's degree in airport management (B)</p> Signup and view all the answers

What type of experience is generally required for someone in the role of an airport manager?

<p>Work experience in a similar airport role (D)</p> Signup and view all the answers

Flashcards

Pass the Message Activity

Dividing learners into two groups, each forming a line, to pass a message from the first to the last learner, who then relays it back to the teacher.

Lesson Purpose: Pass the Message

The activity aims to assess learners' understanding of the lesson by having them relay a message through a chain.

Feedback: Homework Collection

Collecting homework and having volunteers present their work to the class.

Establishing Purpose: Picture Presentation

Presenting a picture to learners to elicit their understanding of the lesson.

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Activity Manager

They work for hotels and resorts, travel companies, and cruise liners to oversee guest activities and ensure guests have a pleasant experience. This may include planning guests' itineraries, offering guests tours of the local area, and developing fun activities within their facilities.

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Cafe Manager

They oversee the daily operations of cafes in shopping centers, hotels, and other areas. They hire and train cafe staff, adjust coffee and bakery selections, handle complex customer questions, and ensure the cleanliness of their facilities. Cafe managers also create work schedules to provide enough staff during peak business hours.

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Hotel Sales Manager

They work for hotels and help create and manage their marketing and customer service strategies. They also work with a team of sales representatives to plan and coordinate sales events and conferences.

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Education for Hospitality and Tourism Professionals

They can also earn a bachelor's degree or master's degree in an area like hospitality and tourism management.

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Cafe Manager Responsibilities

They may also accompany clients when they travel and attend to their needs. They oversee the daily operations of cafes in shopping centers, hotels, and other areas.

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What is a pastry chef?

A pastry chef is responsible for creating and decorating various sweet treats like cakes, pastries, and desserts. They work closely with fellow kitchen staff to develop new recipes and ensure the quality of finished products.

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What are the main responsibilities of a pastry chef?

They specialize in making pastries, cakes, and desserts for bakeries, restaurants, and patisseries. Pastry chefs develop and create dough mixtures, decorate items, and monitor the baking process for optimal results.

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What is an airport manager's role?

Airport managers ensure the smooth operation of airports by overseeing security, customer service, and on-site restaurants. They also manage airline compliance with Federal Aviation Administration guidelines.

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What are the main responsibilities of an airport manager?

Airport managers work closely with the Federal Aviation Administration (FAA) to ensure all airlines follow safety guidelines, manage airport personnel, and oversee the overall operations to ensure efficient airport functioning.

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What is the role of a Spa manager?

Spa managers are responsible for overall spa operations, overseeing hiring and training of staff, and maintaining an inventory of spa products. They ensure guests have a positive and relaxing experience.

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Study Notes

Lesson Exemplar for TLE 7

  • This exemplar is for TLE 7, Quarter 3, Lesson 2, 2024-2025
  • It is for use by teachers implementing the MATATAG K to 10 Curriculum
  • Unauthorized reproduction, distribution, or modification is prohibited
  • Content is from respective copyright holders, and ownership is not claimed by publisher or development team

Development Team

  • Writer: Florida C. Martin (Sait Louis University, Baguio City)
  • Validator: Victor S. Rosales, PhD (Mindanao State University – Iligan Institute of Technology)

Management Team

  • Philippine Normal University
  • Research Institute for Teacher Quality
  • SIMERR National Research Centre

Curriculum Content, Standards, and Lesson Competencies

  • Content Standards: Learners demonstrate understanding of hospitality and tourism fundamentals
  • Performance Standards: Learners apply food preparation and service skills following safety precautions
  • Learning Competencies and Objectives: Identify career and business opportunities in the hotel and tourism industry
  • Content: Career opportunities in hospitality and tourism industry
  • Integration: Lesson supports Sustainable Development Goal 8 (SDG 8) – promoting sustained, inclusive, and sustainable economic growth
    • This includes productive employment and decent work for all

Teaching and Learning Procedure

  • Day 1:
    • Pass the Message: Learners are divided into two groups, forming lines; First learner gets message from teacher, passes it down the line. The last learner relays message to teacher
    • Feedback: Collect homework (logo promoting a tourist spot); five groups present their output.
  • Lesson Purpose: Explore why work-life balance is important today
  • Unlocking Content Area Vocabulary:
    • Work: to perform or fulfill duties regularly for wages or salary
    • Job: a specific duty, role, or function

Developing and Deepening Understanding

  • Topic: Career Opportunities in Hospitality and Tourism Industry
  • Explains career, salary, hard/soft skills for hospitality and tourism industry
  • Includes discussion on how one can be successful in their chosen career

Career Opportunities in Hospitality and Tourism Industry

  • Cruise Agent: Works for cruise lines/agencies, helps guests book vacations
  • Sports/Leisure Manager: Oversees daily operations at sports complexes, manages facilities
  • Food Truck Manager: Oversees food truck operations at tourist attractions
  • Pastry Chef: Specializes in pastries and desserts, works closely with kitchen staff, and monitors baking process
  • Airport/Aviation Manager: Ensures efficient operations at airports and monitors security and customer service
  • Spa Manager: Manages daily spa operations, oversees spa employees, and maintains inventory
  • Hotel Assistant General Manager: Supports general manager, interviews candidates, and handles temporary general manager responsibilities.
  • Tour Manager: Manages tour guides, tour buses, and marketing; develops marketing strategies to increase bookings
  • Cafe Manager: Oversees cafes in various locations, manages staff, and handles operational tasks
  • Activity Manager: Oversees guest activities and ensures pleasant experiences at hotels/resorts/cruise liners.
  • Hotel Sales Coordinator: Develops marketing and customer service strategies; increases bookings
  • Resort Manager: Oversees daily activities, monitors finances, and manages different departments
  • Travel Agent: Helps clients book travel arrangements, creates trip itineraries

Evaluation

  • Formative Assessment: Differentiates soft/hard skills, identifying three soft/hard skills in tourism/hospitality
  • Why education is important
  • Homework: Learners work in groups to prepare for a worksheet the next day

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Description

This lesson exemplar is designed for TLE 7 under the MATATAG K to 10 Curriculum. It focuses on hospitality and tourism fundamentals, along with food preparation and service skills while emphasizing safety precautions. It serves as an essential guide for teachers to implement the curriculum effectively.

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