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What is the focus of the back-office process?
What is the focus of the back-office process?
- Customer service
- Sales
- Functional aspects of the business (correct)
- Advertising and marketing
What is the focus of back-office processes?
What is the focus of back-office processes?
- Customer relationship management
- Functional aspects of the business (correct)
- Advertising and marketing
- Sales data analysis
What is the focus of the back-office process?
What is the focus of the back-office process?
- Building customer relationships
- Handling customer inquiries
- Functional aspects of the business (correct)
- Analyzing transactional data
Which of the following is NOT a way for customers to directly contact a company?
Which of the following is NOT a way for customers to directly contact a company?
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Which of the following is not a way in which customers can directly contact a company?
Which of the following is not a way in which customers can directly contact a company?
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Which of the following is not a way customers can directly contact a company?
Which of the following is not a way customers can directly contact a company?
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What is the business-to-business relationship-building process?
What is the business-to-business relationship-building process?
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What is the business-to-business (B2B) relationship-building process?
What is the business-to-business (B2B) relationship-building process?
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What is the customer contact process?
What is the customer contact process?
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