Podcast
Questions and Answers
What is the primary benefit of franchising in the hospitality industry?
What is the primary benefit of franchising in the hospitality industry?
- It allows hotel owners to operate under a well-known brand name. (correct)
- It provides hotels with a referral association to attract more customers.
- It enables hotels to share a centralized reservation system and common branding.
- It allows businesses to grow more quickly using their own financing.
Which hotel chain is considered the world's largest franchisor?
Which hotel chain is considered the world's largest franchisor?
- Howard Johnson
- Ritz-Carlton
- Holiday Inns
- Marriott (correct)
What is the primary purpose of a referral association in the hotel industry?
What is the primary purpose of a referral association in the hotel industry?
- To provide hotels with a preferred network of partner properties.
- To enable hotels to share a centralized reservation system and common branding. (correct)
- To facilitate the franchising of hotel properties.
- To allow hotel owners to operate under a well-known brand name.
Which hotel chain is known for its extensive franchising strategy?
Which hotel chain is known for its extensive franchising strategy?
What was the first hotel to start franchising its name in the United States?
What was the first hotel to start franchising its name in the United States?
Which hotel company is known for its diverse portfolio of brands?
Which hotel company is known for its diverse portfolio of brands?
What is the main function of the Front Desk in a hotel's Rooms Division?
What is the main function of the Front Desk in a hotel's Rooms Division?
What is the practice of 'upselling' in a hotel's Front Office?
What is the practice of 'upselling' in a hotel's Front Office?
What is the main purpose of a hotel's property management system (PMS) and point-of-sale (POS) systems?
What is the main purpose of a hotel's property management system (PMS) and point-of-sale (POS) systems?
Which of the following is NOT a main functional department in a hotel's organizational structure?
Which of the following is NOT a main functional department in a hotel's organizational structure?
What is the purpose of 'down-selling' in a hotel's Front Office?
What is the purpose of 'down-selling' in a hotel's Front Office?
What is the main role of the Front Desk in creating a first impression for hotel guests?
What is the main role of the Front Desk in creating a first impression for hotel guests?
What type of support services does Preferred Hotels and Resorts Worldwide provide to its member hotels?
What type of support services does Preferred Hotels and Resorts Worldwide provide to its member hotels?
Which statement about hotel management contracts is true?
Which statement about hotel management contracts is true?
What is a key function of the Executive Committee in a hotel?
What is a key function of the Executive Committee in a hotel?
How do referral organizations differ from franchise agreements in terms of size and appearance standards?
How do referral organizations differ from franchise agreements in terms of size and appearance standards?
What is a common feature of referral organizations in terms of booking incentives?
What is a common feature of referral organizations in terms of booking incentives?
Why have hotel companies increasingly opted for management contracts in recent years?
Why have hotel companies increasingly opted for management contracts in recent years?
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