Podcast
Questions and Answers
The lodging sector's primary role is to ____________________________.
The lodging sector's primary role is to ____________________________.
provide accommodation
I have tried checking-in in a hotel and I find it ________________________.
I have tried checking-in in a hotel and I find it ________________________.
convenient
I haven't tried staying in a hotel but I think hotel is a place ____________________________.
I haven't tried staying in a hotel but I think hotel is a place ____________________________.
for temporary accommodation
History of lodging can be traced back to the civilizations of ____________________.
History of lodging can be traced back to the civilizations of ____________________.
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Nomadic people are communities of people who move from one place to another, rather than settling permanently in one location. Trading between cultures created the need for groups of people to travel to long distances, hence, the need for ______________________ along trade routes.
Nomadic people are communities of people who move from one place to another, rather than settling permanently in one location. Trading between cultures created the need for groups of people to travel to long distances, hence, the need for ______________________ along trade routes.
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Trading routes with intersection – this intersection is called __________________, then grew into trading centers.
Trading routes with intersection – this intersection is called __________________, then grew into trading centers.
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______ incorporated many innovations in the hotel such as: - Fire doors - Installation of light switches inside the room - Private bathroom - Key holes placed directly above door knobs for easy access - Circulating hot and cold shower in each room - Full length mirrors - Morning newspaper *Mr.’s rivals in the hotel industry, Hilton and Marriott ended up buying his company.THE HOTEL INDUSTRY What is the first five -star hotel in the Philippines?▪ The Manila Hotel - A 500-room five -star hotel in Manila, Philippines, located in the heart of the Manila Bay area.The Manila Hotel is the oldest premiere hotel to rival the Malacañang Palace, where the Philippine president now lives, and opened in 1912.It was the residence of General Douglas Mac Arthur from 1935 to 1941.PIONEERS OF THE HOSPITALITY INDUSTRY Ellsworth M. - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as ______ in year 1863-1928.- ______ was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
______ incorporated many innovations in the hotel such as: - Fire doors - Installation of light switches inside the room - Private bathroom - Key holes placed directly above door knobs for easy access - Circulating hot and cold shower in each room - Full length mirrors - Morning newspaper *Mr.’s rivals in the hotel industry, Hilton and Marriott ended up buying his company.THE HOTEL INDUSTRY What is the first five -star hotel in the Philippines?▪ The Manila Hotel - A 500-room five -star hotel in Manila, Philippines, located in the heart of the Manila Bay area.The Manila Hotel is the oldest premiere hotel to rival the Malacañang Palace, where the Philippine president now lives, and opened in 1912.It was the residence of General Douglas Mac Arthur from 1935 to 1941.PIONEERS OF THE HOSPITALITY INDUSTRY Ellsworth M. - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as ______ in year 1863-1928.- ______ was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
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Ellsworth M. _______ - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as Statler in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
Ellsworth M. _______ - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as Statler in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
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The Manila Hotel is the oldest premiere hotel to rival the Malacañang Palace, where the Philippine president now lives, and opened in 1912.It was the residence of General Douglas Mac Arthur from 1935 to 1941.PIONEERS OF THE HOSPITALITY INDUSTRY Ellsworth M. _______ - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as Statler in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
The Manila Hotel is the oldest premiere hotel to rival the Malacañang Palace, where the Philippine president now lives, and opened in 1912.It was the residence of General Douglas Mac Arthur from 1935 to 1941.PIONEERS OF THE HOSPITALITY INDUSTRY Ellsworth M. _______ - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as Statler in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
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The Manila Hotel is the oldest premiere hotel to rival the Malacañang Palace, where the Philippine president now lives, and opened in 1912.It was the residence of General Douglas Mac Arthur from 1935 to 1941.PIONEERS OF THE HOSPITALITY INDUSTRY _______ M.Statler - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as Statler in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
The Manila Hotel is the oldest premiere hotel to rival the Malacañang Palace, where the Philippine president now lives, and opened in 1912.It was the residence of General Douglas Mac Arthur from 1935 to 1941.PIONEERS OF THE HOSPITALITY INDUSTRY _______ M.Statler - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as Statler in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
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Ellsworth M.Statler - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as _______ in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
Ellsworth M.Statler - Father of Modern Commercial Hotel Industry.- He was the originator of the hotel chain concept known as _______ in year 1863-1928.- Statler was the first hotelier to give employees a six-day work week, paid vacations and free health service.“Life is service.
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Statler was the first hotelier to give employees a six-day work week, paid vacations and free _______ service.“Life is service.
Statler was the first hotelier to give employees a six-day work week, paid vacations and free _______ service.“Life is service.
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AAA evaluates and classifies establishments based on a set of criteria, considering factors such as amenities, service, and overall guest experience. The Diamond Rating System assigns a certain number of Diamonds to each property, with a higher number indicating a higher level of __________ and service.
AAA evaluates and classifies establishments based on a set of criteria, considering factors such as amenities, service, and overall guest experience. The Diamond Rating System assigns a certain number of Diamonds to each property, with a higher number indicating a higher level of __________ and service.
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One diamond properties have simple roadside appeal and the basic lodging needs. Two diamonds properties have average roadside appeal, with some landscaping and a noticeable enhancement in interior __________.
One diamond properties have simple roadside appeal and the basic lodging needs. Two diamonds properties have average roadside appeal, with some landscaping and a noticeable enhancement in interior __________.
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Three diamonds carry a degree of sophistication through higher service and __________.
Three diamonds carry a degree of sophistication through higher service and __________.
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Four diamonds have excellent roadside appeal and service levels that give guests what they need before they even ask for it. Five diamonds properties have the highest service levels, sophistication, and __________.
Four diamonds have excellent roadside appeal and service levels that give guests what they need before they even ask for it. Five diamonds properties have the highest service levels, sophistication, and __________.
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The DOT's National Accommodation Standards in the Philippines use a five-star grading system to evaluate and categorize hotels and resorts based on specific __________.
The DOT's National Accommodation Standards in the Philippines use a five-star grading system to evaluate and categorize hotels and resorts based on specific __________.
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The five-star grading system is part of the DOT's National Accommodation Standards, which are used to evaluate and categorize hotels and resorts based on specific __________.
The five-star grading system is part of the DOT's National Accommodation Standards, which are used to evaluate and categorize hotels and resorts based on specific __________.
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______ is typically 'Business Oriented' and offers a wide range of facilities and services such as beverage outlets, meeting and convention services, and business features like business center and secretarial services. They may also provide butler services and special concierge floors.
______ is typically 'Business Oriented' and offers a wide range of facilities and services such as beverage outlets, meeting and convention services, and business features like business center and secretarial services. They may also provide butler services and special concierge floors.
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______ are a heavy growth segment with low room rates and popular themes. They usually have 500 plus guest rooms, a variety of food operations, and a gaming room.
______ are a heavy growth segment with low room rates and popular themes. They usually have 500 plus guest rooms, a variety of food operations, and a gaming room.
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______ provide facilities to meet the needs of groups attending and holding conventions. They typically have 500 plus guest rooms and larger public areas to accommodate hundreds of people at any given time. They may offer services like concierge floor, round-the-clock room service, and in-house laundry.
______ provide facilities to meet the needs of groups attending and holding conventions. They typically have 500 plus guest rooms and larger public areas to accommodate hundreds of people at any given time. They may offer services like concierge floor, round-the-clock room service, and in-house laundry.
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______ may have beverage outlets including formal and casual restaurants, bars, and lounges. They offer meeting, convention, and catering services, as well as business features like business center and secretarial services.
______ may have beverage outlets including formal and casual restaurants, bars, and lounges. They offer meeting, convention, and catering services, as well as business features like business center and secretarial services.
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______ have a heavy growth segment and usually feature popular themes, low room rates, and a gaming room. They often have 500 plus guest rooms and a variety of food operations.
______ have a heavy growth segment and usually feature popular themes, low room rates, and a gaming room. They often have 500 plus guest rooms and a variety of food operations.
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______ are designed to provide facilities for groups attending and holding conventions. They typically offer services like concierge floor, round-the-clock room service, in-house laundry, and business center.
______ are designed to provide facilities for groups attending and holding conventions. They typically offer services like concierge floor, round-the-clock room service, in-house laundry, and business center.
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J.W Marriott founded his hotel empire in 1957 with the twin Bridges Marriott Hotel in Virginia (Washington D.C.) - from a ______e-stool root beer stand to a Hot Shoppes Restaurant chain and evolved into today’s Marriott International hotel company. PIONEERS OF THE HOSPITALITY INDUSTRY J.W Marriott and J.W.Marriott Jr. PIONEERS OF THE HOSPITALITY INDUSTRY Ernest Henderson and Robert Moore - Ernest Henderson and Robert Moore started the Sheraton Chain in 1937 - Until 1968, Sheraton was acquired by ITT Corporation as a wholly owned subsidiary, and ambitious development plans were put into place to create a truly global network of properties. PIONEERS OF THE HOSPITALITY INDUSTRY Ray Schultz - In the early 1980’s, Ray Schultz founded the Hampton Inn Hotels, which was a company in the Holiday Inn Corporation. PIONEERS OF THE HOSPITALITY INDUSTRY Marie-Antoine Careme (1784–1833) - Credited as the founder of classical cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
J.W Marriott founded his hotel empire in 1957 with the twin Bridges Marriott Hotel in Virginia (Washington D.C.) - from a ______e-stool root beer stand to a Hot Shoppes Restaurant chain and evolved into today’s Marriott International hotel company. PIONEERS OF THE HOSPITALITY INDUSTRY J.W Marriott and J.W.Marriott Jr. PIONEERS OF THE HOSPITALITY INDUSTRY Ernest Henderson and Robert Moore - Ernest Henderson and Robert Moore started the Sheraton Chain in 1937 - Until 1968, Sheraton was acquired by ITT Corporation as a wholly owned subsidiary, and ambitious development plans were put into place to create a truly global network of properties. PIONEERS OF THE HOSPITALITY INDUSTRY Ray Schultz - In the early 1980’s, Ray Schultz founded the Hampton Inn Hotels, which was a company in the Holiday Inn Corporation. PIONEERS OF THE HOSPITALITY INDUSTRY Marie-Antoine Careme (1784–1833) - Credited as the founder of classical cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
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Ernest Henderson and Robert Moore started the ______ Chain in 1937 - Until 1968, ______ was acquired by ITT Corporation as a wholly owned subsidiary, and ambitious development plans were put into place to create a truly global network of properties. PIONEERS OF THE HOSPITALITY INDUSTRY Ray Schultz - In the early 1980’s, Ray Schultz founded the Hampton Inn Hotels, which was a company in the Holiday Inn Corporation. PIONEERS OF THE HOSPITALITY INDUSTRY Marie-Antoine Careme (1784–1833) - Credited as the founder of classical cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
Ernest Henderson and Robert Moore started the ______ Chain in 1937 - Until 1968, ______ was acquired by ITT Corporation as a wholly owned subsidiary, and ambitious development plans were put into place to create a truly global network of properties. PIONEERS OF THE HOSPITALITY INDUSTRY Ray Schultz - In the early 1980’s, Ray Schultz founded the Hampton Inn Hotels, which was a company in the Holiday Inn Corporation. PIONEERS OF THE HOSPITALITY INDUSTRY Marie-Antoine Careme (1784–1833) - Credited as the founder of classical cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
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In the early 1980’s, Ray Schultz founded the ______ Inn Hotels, which was a company in the Holiday Inn Corporation. PIONEERS OF THE HOSPITALITY INDUSTRY Marie-Antoine Careme (1784–1833) - Credited as the founder of classical cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
In the early 1980’s, Ray Schultz founded the ______ Inn Hotels, which was a company in the Holiday Inn Corporation. PIONEERS OF THE HOSPITALITY INDUSTRY Marie-Antoine Careme (1784–1833) - Credited as the founder of classical cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
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Marie-Antoine Careme (1784–1833) - Credited as the founder of ______ cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
Marie-Antoine Careme (1784–1833) - Credited as the founder of ______ cuisine - By the age of 21 he was chef de cuisine to Talleyrand. He also served as head chef to the future George IV of England, Emperor Alexander I of Russia, and Baron James de Rothschild. PIONEERS OF THE HOSPITALITY INDUSTRY Auguste Escoffier (1846–1935) - Patron Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
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Auguste Escoffier (1846–1935) - ______ Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
Auguste Escoffier (1846–1935) - ______ Saint of Cooking - Escoffier was called 'the emperor of chefs' and 'emperor of the world's kitchens' by Emperor William II of Germany.
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J.W Marriott and J.W.Marriott Jr. ______ OF THE HOSPITALITY INDUSTRY Ernest Henderson and Robert Moore - Ernest Henderson and Robert Moore started the Sheraton Chain in 1937 - Until 1968, Sheraton was acquired by ITT Corporation as a wholly owned subsidiary, and ambitious development plans were put into place to create a truly global network of properties.
J.W Marriott and J.W.Marriott Jr. ______ OF THE HOSPITALITY INDUSTRY Ernest Henderson and Robert Moore - Ernest Henderson and Robert Moore started the Sheraton Chain in 1937 - Until 1968, Sheraton was acquired by ITT Corporation as a wholly owned subsidiary, and ambitious development plans were put into place to create a truly global network of properties.
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