Theory Building in Social Work and Organizational Effectiveness Quiz
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Questions and Answers

Why is theory building important in social work?

  • To predict organizational effectiveness
  • To produce transportable ideas
  • To understand complex social situations (correct)
  • To test personal theories

What characterizes an open system?

  • Is interchangeable with an isolated system
  • Cannot improve organizational effectiveness
  • Exchanges only energy with its environment
  • Exchanges matter and information with its surroundings (correct)

What does human capital refer to?

  • Improving organizational effectiveness indirectly
  • The investment in employees to motivate them (correct)
  • Performing diverse tasks in familiar situations
  • Being easy to replace with technology

What is the purpose of the attribution process?

<p>Identifying whether observed behavior is caused by internal or external factors (A)</p> Signup and view all the answers

Which characteristic best describes theories?

<p>Transportable and can be applied to specific situations (B)</p> Signup and view all the answers

What are the three types of individual behaviour task performance mentioned in the text?

<p>Proficient, Adaptive, Proactive (C)</p> Signup and view all the answers

What is the term used in the text for voluntary behaviours that may harm the organization?

<p>Counterproductive work behaviours (D)</p> Signup and view all the answers

What is the main difference between Affective commitment and Continuance commitment according to the text?

<p>Affective commitment is emotional attachment, Continuance commitment is calculative attachment (A)</p> Signup and view all the answers

What does Employee Ability refer to in the context of the text?

<p>Aptitudes and learned capabilities required to successfully complete a task (C)</p> Signup and view all the answers

How are role perceptions benefited according to the text?

<p>By improving job performance and coordination with others (B)</p> Signup and view all the answers

What type of individual behaviour involves cooperation and helpfulness that supports the work context?

<p>Organizational citizenship behaviours (B)</p> Signup and view all the answers

Which type of performance involves adapting to diverse tasks in unfamiliar situations?

<p>Adaptive (A)</p> Signup and view all the answers

What do Counterproductive work behaviours (CWBs) refer to in an organizational context?

<p>Voluntary behaviours that harm the organization (B)</p> Signup and view all the answers

In the MARS Model of Individual Behaviour, which component refers to the internal forces affecting a person's voluntary choice of behavior?

<p>Employee Motivation (D)</p> Signup and view all the answers

What are the benefits of clear role perceptions mentioned in the text?

<p>Improved job performance and organizational commitment (B)</p> Signup and view all the answers

Which personality trait from the Five-Factor Personality Model is described as imaginative, creative, and curious?

<p>Openness to experience (C)</p> Signup and view all the answers

In the context of organizational commitment, what characterizes normative commitment?

<p>Felt obligation or moral duty to the organization (C)</p> Signup and view all the answers

What type of stressor involves interference with goals and behavior threatening in the workplace?

<p>Interpersonal conflict (A)</p> Signup and view all the answers

How does the text define emotional intelligence?

<p>A set of abilities to perceive, express, and regulate emotions (C)</p> Signup and view all the answers

What level of self-concept involves comparing situations with perceived and desired selves?

<p>Individual self-concept (B)</p> Signup and view all the answers

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