Theory Building in Social Work and Organizational Effectiveness Quiz

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Why is theory building important in social work?

To predict organizational effectiveness

To produce transportable ideas

To understand complex social situations (correct)

To test personal theories

What characterizes an open system?

Is interchangeable with an isolated system

Cannot improve organizational effectiveness

Exchanges only energy with its environment

Exchanges matter and information with its surroundings (correct)

What does human capital refer to?

Improving organizational effectiveness indirectly

The investment in employees to motivate them (correct)

Performing diverse tasks in familiar situations

Being easy to replace with technology

What is the purpose of the attribution process?

Identifying whether observed behavior is caused by internal or external factors Signup and view all the answers

Which characteristic best describes theories?

Transportable and can be applied to specific situations Signup and view all the answers

What are the three types of individual behaviour task performance mentioned in the text?

Proficient, Adaptive, Proactive Signup and view all the answers

What is the term used in the text for voluntary behaviours that may harm the organization?

Counterproductive work behaviours Signup and view all the answers

What is the main difference between Affective commitment and Continuance commitment according to the text?

Affective commitment is emotional attachment, Continuance commitment is calculative attachment Signup and view all the answers

What does Employee Ability refer to in the context of the text?

Aptitudes and learned capabilities required to successfully complete a task Signup and view all the answers

How are role perceptions benefited according to the text?

By improving job performance and coordination with others Signup and view all the answers

What type of individual behaviour involves cooperation and helpfulness that supports the work context?

Organizational citizenship behaviours Signup and view all the answers

Which type of performance involves adapting to diverse tasks in unfamiliar situations?

Adaptive Signup and view all the answers

What do Counterproductive work behaviours (CWBs) refer to in an organizational context?

Voluntary behaviours that harm the organization Signup and view all the answers

In the MARS Model of Individual Behaviour, which component refers to the internal forces affecting a person's voluntary choice of behavior?

Employee Motivation Signup and view all the answers

What are the benefits of clear role perceptions mentioned in the text?

Improved job performance and organizational commitment Signup and view all the answers

Which personality trait from the Five-Factor Personality Model is described as imaginative, creative, and curious?

Openness to experience Signup and view all the answers

In the context of organizational commitment, what characterizes normative commitment?

Felt obligation or moral duty to the organization Signup and view all the answers

What type of stressor involves interference with goals and behavior threatening in the workplace?

Interpersonal conflict Signup and view all the answers

How does the text define emotional intelligence?

A set of abilities to perceive, express, and regulate emotions Signup and view all the answers

What level of self-concept involves comparing situations with perceived and desired selves?

Individual self-concept Signup and view all the answers