20 Questions
Why is theory building important in social work?
To understand complex social situations
What characterizes an open system?
Exchanges matter and information with its surroundings
What does human capital refer to?
The investment in employees to motivate them
What is the purpose of the attribution process?
Identifying whether observed behavior is caused by internal or external factors
Which characteristic best describes theories?
Transportable and can be applied to specific situations
What are the three types of individual behaviour task performance mentioned in the text?
Proficient, Adaptive, Proactive
What is the term used in the text for voluntary behaviours that may harm the organization?
Counterproductive work behaviours
What is the main difference between Affective commitment and Continuance commitment according to the text?
Affective commitment is emotional attachment, Continuance commitment is calculative attachment
What does Employee Ability refer to in the context of the text?
Aptitudes and learned capabilities required to successfully complete a task
How are role perceptions benefited according to the text?
By improving job performance and coordination with others
What type of individual behaviour involves cooperation and helpfulness that supports the work context?
Organizational citizenship behaviours
Which type of performance involves adapting to diverse tasks in unfamiliar situations?
Adaptive
What do Counterproductive work behaviours (CWBs) refer to in an organizational context?
Voluntary behaviours that harm the organization
In the MARS Model of Individual Behaviour, which component refers to the internal forces affecting a person's voluntary choice of behavior?
Employee Motivation
What are the benefits of clear role perceptions mentioned in the text?
Improved job performance and organizational commitment
Which personality trait from the Five-Factor Personality Model is described as imaginative, creative, and curious?
Openness to experience
In the context of organizational commitment, what characterizes normative commitment?
Felt obligation or moral duty to the organization
What type of stressor involves interference with goals and behavior threatening in the workplace?
Interpersonal conflict
How does the text define emotional intelligence?
A set of abilities to perceive, express, and regulate emotions
What level of self-concept involves comparing situations with perceived and desired selves?
Individual self-concept
Test your knowledge on theory building in social work and organizational effectiveness. Explore the importance of theory building in understanding complex social situations and achieving organizational goals.
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