Theoretical Approaches to Management
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Questions and Answers

What was a key outcome of the division of labor as proposed by Adam Smith?

  • It simplifies job roles without impacting productivity.
  • It decreases the need for managers.
  • It reduces worker efficiency.
  • It increases productivity and economic advantages. (correct)
  • Which management theory focuses on optimizing work processes through scientific methods?

  • Behavioral approach
  • General administrative theory
  • Scientific management (correct)
  • Contemporary management
  • Who is associated with the development of scientific management principles?

  • Max Weber
  • Frank Gilbreth
  • Henri Fayol
  • Frederic W. Taylor (correct)
  • What aspect of management did Taylor's pig iron experiment illustrate?

    <p>The ability to increase productivity through proper job design</p> Signup and view all the answers

    Which of the following is NOT a principle of Taylor's Scientific Management?

    <p>Minimize cooperation with management</p> Signup and view all the answers

    What major transition during the Industrial Revolution contributed to the demand for managers?

    <p>Development of large, efficient factories</p> Signup and view all the answers

    What did the General Administrative Theory primarily focus on?

    <p>Broad organizational structure and management principles</p> Signup and view all the answers

    Which of the following theorists contributed to scientific management alongside Taylor?

    <p>Lillian Gilbreth</p> Signup and view all the answers

    What is the primary focus of Theory Y in management?

    <p>Managers should create an environment that encourages commitment</p> Signup and view all the answers

    Which approach originated from mathematical solutions for military issues during World War II?

    <p>Quantitative approach</p> Signup and view all the answers

    According to the systems approach, organizations are considered to be what type of system?

    <p>Open systems that rely on external factors</p> Signup and view all the answers

    In the contingency approach, which factor might influence appropriate management behavior?

    <p>Contingency variables such as size and environmental uncertainty</p> Signup and view all the answers

    Who is known for emphasizing the human side of organizations and advocating for worker participation?

    <p>Follett</p> Signup and view all the answers

    What technique is associated with Gantt in the context of management?

    <p>Development of Gantt charts for planning</p> Signup and view all the answers

    Which concept refers to the idea that decisions in one area of an organization impact other areas?

    <p>Interdependence in systems approach</p> Signup and view all the answers

    What is a major assumption of Theory X about workers?

    <p>Workers require close supervision due to disinterest</p> Signup and view all the answers

    What was the primary aim of the Gilbreths in their study of work efficiency?

    <p>To eliminate inefficient motions and increase productivity.</p> Signup and view all the answers

    What is a Gantt chart primarily used for?

    <p>To visually compare planned and actual output over time.</p> Signup and view all the answers

    Which of the following is NOT one of Fayol's five functions of management?

    <p>Delegating</p> Signup and view all the answers

    Which principle of management emphasizes the need for workers to receive orders from only one superior?

    <p>Unity of command</p> Signup and view all the answers

    What is an essential characteristic of a bureaucratic organization according to Max Weber?

    <p>Division of labor.</p> Signup and view all the answers

    What was the main finding of the Hawthorne studies conducted by Elton Mayo?

    <p>Awareness of being observed can alter worker behavior.</p> Signup and view all the answers

    Which concept does Douglas McGregor associate with negative assumptions about workers?

    <p>Theory X</p> Signup and view all the answers

    Which of the following principles of management focuses on the fair treatment of employees?

    <p>Equity</p> Signup and view all the answers

    What role did M.P. Follett emphasize in her approach to management?

    <p>Worker participation and shared goals.</p> Signup and view all the answers

    What tool did the Gilbreths invent to measure work efficiency?

    <p>Micro-chronometer</p> Signup and view all the answers

    What aspect does the behavioral approach to management emphasize?

    <p>Individual attitudes and group processes.</p> Signup and view all the answers

    According to Chester Barnard, what is critical for successful management?

    <p>Acceptance of authority by employees.</p> Signup and view all the answers

    Which principle of Fayol emphasizes the need for personnel to be in the right place at the right time?

    <p>Order</p> Signup and view all the answers

    What did the Gilbreths classify basic hand motions as?

    <p>Therbligs</p> Signup and view all the answers

    Study Notes

    Theoretical Approaches to Management

    • Management has existed for thousands of years, evidenced by structures like the Egyptian Pyramids and Great Wall of China.
    • Modern management emerged with the Industrial Revolution, driven by the division of labor and machine power.

    Classical Approach

    • Classical approach emphasizes organizational efficiency and rationality.
    • Two main theories: Scientific Management and General Administrative Theory.

    Scientific Management

    • Focuses on using scientific methods to optimize work processes.
    • Key figures: Frederick Taylor, Frank and Lillian Gilbreth, Henry Gantt.
    • Taylor's Principles:
      • Develop a science for each element of a person's work.
      • Scientifically select, train, teach, and develop workers.
      • Heartly cooperate with workers to ensure work conforms to principles.
      • Divide work and responsibility between managers and workers.
    • Taylor's Pig Iron Experiment:
      • Scientific analysis increased worker output by almost 4 times.
      • Factors included: right worker, tools, proper instructions, incentives.
    • Gilbreths' Contributions:
      • Used motion pictures to study worker movements to eliminate waste.
      • Bricklaying experiments improved productivity and reduced fatigue by eliminating unnecessary motions.
      • Developed therbligs (hand motions classification).
      • Micro-chronometer recorded motions and time.
    • Gantt Charts:
      • Visual schedule illustrating planned and actual output over time.
      • Essential for tracking progress against timelines.

    General Administrative Theory

    • Focuses on management practices and functions.
    • Fayol's contributions:
      • Identified five management functions: planning, organizing, commanding, coordinating, and controlling.
      • Developed fourteen principles of management.
        • Division of work
        • Authority and Discipline
        • Unity of Command and Direction
        • Subordination of individual interest to general interest
        • Remuneration
        • Centralization
        • Scalar chain
        • Order
        • Equity
        • Stability of tenure of personnel
        • Initiative
        • Esprit de corps
    • Weber's contribution:
      • Bureaucracy: an ideal organizational structure with division of labor, hierarchy, rules, and impersonal relationships.

    Behavioral Approach

    • Focuses on individual behavior and group dynamics in the workplace.
    • Key figures: Munsterberg, Mary Parker Follett, Chester Barnard, Elton Mayo, Douglas McGregor.
    • Munsterberg:
      • Founder of industrial psychology, focused on improving worker efficiency through scientific study of people at work.
      • Important in employee selection, training, and motivation.
    • Follett:
      • Emphasized worker participation and shared goals.
      • Argued for worker involvement in work development, recognizing worker knowledge.
    • Barnard:
      • Viewed organizations as systems of human cooperation.
      • Highlighted the importance of informal organizations (social groups), and acceptance of authority.
    • Hawthorn Studies and Mayo:
      • Studies conducted to examine the effects of factors (lighting, work hours, wages.
      • Discovered that observation itself affects worker behavior – Hawthorne effect.
      • Social norms and group standards are crucial in determining individual work behavior.
    • McGregor's Theory X and Theory Y:
      • Theory X assumes workers are lazy and avoid responsibility, requiring close supervision.
      • Theory Y assumes workers are motivated and want to contribute, encouraging initiative.

    Quantitative Approach

    • Employs mathematical and statistical methods for decision-making.
    • Techniques used in resource allocation, inventory management, quality control, planning, and control.

    Contemporary Approaches

    • Systems Approach: Views organizations as open systems interacting with their environment.
    • Contingency Approach: Recognizes that effective management depends on specific circumstances (e.g., size, environmental uncertainty).

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    Description

    Explore the evolution of management theories from early civilizations to modern practices. This quiz covers key concepts, especially the classical approach and scientific management theories introduced by pioneers like Frederick Taylor. Test your understanding of management efficiency and historical contexts.

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