17 Questions
What is the main difference between e-commerce and e-business?
E-commerce involves buying and selling products while e-business involves servicing customers
What is e-business?
Servicing customers within an organization
What is the name of the marketing strategy where customers decide how much they are willing to pay?
Name-your-own-price
What is the difference between brick-and-mortar and virtual organizations in e-commerce?
Brick-and-mortar organizations are purely physical while virtual organizations are purely digital
What is the difference between brick-and-mortar and virtual organizations in e-commerce?
Brick-and-mortar organizations are purely physical while virtual organizations are purely digital
Which marketing strategy involves vendors paying commissions to partners for placing logos or banners on their site?
Affiliate marketing
What is partial e-commerce?
A mix of digital and physical dimensions
What is partial e-commerce?
E-commerce involving a mix of digital and physical dimensions
What is the purpose of deep discounters as a marketing strategy?
To offer deep price discounts
What are the common types of e-commerce?
B2C, B2B, and C2C
What are the common types of e-commerce?
B2C, B2B, and C2C
What does B2C e-commerce involve?
Organizations selling to individuals
What is B2C e-commerce?
Organizations selling to individuals
What does C2C e-commerce involve?
Individuals selling to other individuals
What is C2C e-commerce?
Individuals selling products or services to other individuals
What is Directly Software?
A platform where knowledgeable customers resolve customer questions and complaints
What is Directly Software?
A gig job platform for customer service
Study Notes
- Electronic commerce involves buying, selling, transferring, or exchanging products, services, or information through computer networks.
- E-business refers to servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
- The degree of digitization can vary in e-commerce, with purely physical organizations referred to as brick-and-mortar and purely digital organizations as virtual.
- Partial e-commerce involves a mix of digital and physical dimensions.
- E-commerce can be conducted between and among various parties.
- Common types of e-commerce include B2C, B2B, and C2C.
- B2C involves organizations selling to individuals, while B2B involves business organizations as both sellers and buyers.
- C2C involves individuals selling products or services to other individuals, often through auctions or classified ads.
- Directly Software is an example of C2C, where knowledgeable customers resolve customer questions and complaints.
- Answerers in Directly Software have gig jobs and are paid for each customer query they resolve.
Test your knowledge about the world of e-commerce with this informative quiz. From the basics of electronic commerce to different types of e-commerce, this quiz covers it all. Learn about B2C, B2B, and C2C e-commerce, and discover the differences between brick-and-mortar and virtual organizations. You'll also explore Directly Software, an example of the C2C model, where gig workers answer customer queries for pay. Sharpen your skills and expand your understanding of this increasingly
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