Podcast
Podcast
Podcast
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Questions and Answers
Questions and Answers
What is the difference between e-commerce and e-business?
What is the difference between e-commerce and e-business?
E-commerce involves buying and selling products or services through computer networks, while e-business is a broader concept that includes servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
What is the difference between e-commerce and e-business?
What is the difference between e-commerce and e-business?
E-commerce involves buying, selling, transferring, or exchanging products, services, or information through computer networks, while e-business is a broader concept that includes servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
What are the different types of e-commerce?
What are the different types of e-commerce?
The different types of e-commerce are B2C, B2B, C2C, B2E, E-government, m-commerce, social commerce, and conversational commerce.
What are the different types of e-commerce?
What are the different types of e-commerce?
What is personalized pricing?
What is personalized pricing?
What are the benefits of e-commerce?
What are the benefits of e-commerce?
What is channel conflict in e-commerce?
What is channel conflict in e-commerce?
What are the limitations of e-commerce?
What are the limitations of e-commerce?
What is the difference between B2C and B2B e-commerce?
What is the difference between B2C and B2B e-commerce?
What are the limitations of e-commerce?
What are the limitations of e-commerce?
What is personalized pricing?
What is personalized pricing?
What is the long tail in retailing?
What is the long tail in retailing?
What are the issues that e-tailers face?
What are the issues that e-tailers face?
What is showrooming?
What is showrooming?
What are some issues that e-tailers face?
What are some issues that e-tailers face?
What is the long tail?
What is the long tail?
What is the difference between B2B and B2C e-commerce?
What is the difference between B2B and B2C e-commerce?
What is showrooming?
What is showrooming?
How does personalized pricing benefit companies?
How does personalized pricing benefit companies?
How do merchants determine personalized pricing?
How do merchants determine personalized pricing?
Questions and Answers
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Flashcards
Flashcards
E-commerce
E-commerce
Buying, selling, transferring, or exchanging products, services, or information via computer networks.
E-business
E-business
A broader concept than e-commerce, encompassing customer service, business partner collaboration, and internal electronic transactions.
Pure E-commerce
Pure E-commerce
E-commerce where all dimensions (product, process, delivery agent) are digital.
Partial E-commerce
Partial E-commerce
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B2C
B2C
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B2B
B2B
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C2C
C2C
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B2E
B2E
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E-government
E-government
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M-commerce
M-commerce
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Channel Conflict
Channel Conflict
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Order Fulfillment
Order Fulfillment
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The Long Tail
The Long Tail
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Showrooming
Showrooming
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Personalized Pricing
Personalized Pricing
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Customer Data
Customer Data
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Goal of Personalized Pricing
Goal of Personalized Pricing
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Saving Lost Revenue
Saving Lost Revenue
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Electronic storefronts
Electronic storefronts
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Electronic malls
Electronic malls
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Flashcards
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Study Notes
Study Notes
- E-commerce involves buying, selling, transferring, or exchanging products, services, or information through computer networks.
- E-business is a broader concept that includes servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
- E-commerce can be pure (all dimensions are digital) or partial (a mix of digital and physical dimensions).
- B2C involves organizations selling to individuals, while B2B involves businesses selling to other businesses.
- C2C involves individuals selling to other individuals, often through auctions or classified ads.
- B2E involves organizations using EC internally to provide information and services to employees.
- E-government uses EC to deliver information and public services to citizens and business partners/suppliers.
- M-commerce refers to EC conducted entirely in a wireless environment.
- Social commerce and conversational commerce are newer forms of EC.
- EC benefits organizations, customers, and society by increasing accessibility, lowering costs, and delivering information, services, and products conveniently.
- E-commerce (EC) faces limitations such as lack of security standards and insufficient telecommunications bandwidth.
- B2B EC is larger by volume, but B2C EC is more complex due to a large number of buyers making diverse transactions.
- Electronic storefronts and electronic malls are two mechanisms customers use to access companies on the web.
- Online service industries such as banking, securities trading, job matching, travel services, and advertising are thriving.
- E-tailers face issues such as channel conflict, order fulfillment, and personalized pricing.
- Channel conflict arises when clicks-and-mortar companies sell directly to customers online and alienate their distributors.
- Order fulfillment involves finding products, packing, delivering, collecting payment, and handling returns efficiently.
- Personalized pricing is a major issue in e-commerce, where buyers and sellers traditionally meet on price.
- The long tail describes the retailing strategy of selling a large number of unique items in small quantities.
- Showrooming is when shoppers visit a brick-and-mortar store to examine a product in person, then purchase from a competitor's website.
- Standardized pricing is the norm in retail today.
- Retailers gave up personalized pricing in exchange for standardized pricing.
- Showrooming is the process of comparing prices among retailers.
- Camelcamelcamel.com tracks Amazon prices and alerts consumers of price drops.
- Personalized pricing is the practice of pricing items based on a customer's perceived ability to pay.
- Merchants use customer data to determine personalized pricing.
- Customer data includes shopping cart history, rewards card usage, social media activity, and more.
- Merchants can virtually assess customers when they visit their website.
- Personalized pricing aims to maximize the price each customer will pay.
- Personalized pricing can save companies lost revenue.
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