Podcast Beta
Questions and Answers
What is the difference between e-commerce and e-business?
E-commerce involves buying and selling products or services through computer networks, while e-business is a broader concept that includes servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
What is the difference between e-commerce and e-business?
E-commerce involves buying, selling, transferring, or exchanging products, services, or information through computer networks, while e-business is a broader concept that includes servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
What are the different types of e-commerce?
The different types of e-commerce are B2C, B2B, C2C, B2E, E-government, m-commerce, social commerce, and conversational commerce.
What are the different types of e-commerce?
Signup and view all the answers
What is personalized pricing?
Signup and view all the answers
What are the benefits of e-commerce?
Signup and view all the answers
What is channel conflict in e-commerce?
Signup and view all the answers
What are the limitations of e-commerce?
Signup and view all the answers
What is the difference between B2C and B2B e-commerce?
Signup and view all the answers
What are the limitations of e-commerce?
Signup and view all the answers
What is personalized pricing?
Signup and view all the answers
What is the long tail in retailing?
Signup and view all the answers
What are the issues that e-tailers face?
Signup and view all the answers
What is showrooming?
Signup and view all the answers
What are some issues that e-tailers face?
Signup and view all the answers
What is the long tail?
Signup and view all the answers
What is the difference between B2B and B2C e-commerce?
Signup and view all the answers
What is showrooming?
Signup and view all the answers
How does personalized pricing benefit companies?
Signup and view all the answers
How do merchants determine personalized pricing?
Signup and view all the answers
Study Notes
- E-commerce involves buying, selling, transferring, or exchanging products, services, or information through computer networks.
- E-business is a broader concept that includes servicing customers, collaborating with business partners, and performing electronic transactions within an organization.
- E-commerce can be pure (all dimensions are digital) or partial (a mix of digital and physical dimensions).
- B2C involves organizations selling to individuals, while B2B involves businesses selling to other businesses.
- C2C involves individuals selling to other individuals, often through auctions or classified ads.
- B2E involves organizations using EC internally to provide information and services to employees.
- E-government uses EC to deliver information and public services to citizens and business partners/suppliers.
- M-commerce refers to EC conducted entirely in a wireless environment.
- Social commerce and conversational commerce are newer forms of EC.
- EC benefits organizations, customers, and society by increasing accessibility, lowering costs, and delivering information, services, and products conveniently.
- E-commerce (EC) faces limitations such as lack of security standards and insufficient telecommunications bandwidth.
- B2B EC is larger by volume, but B2C EC is more complex due to a large number of buyers making diverse transactions.
- Electronic storefronts and electronic malls are two mechanisms customers use to access companies on the web.
- Online service industries such as banking, securities trading, job matching, travel services, and advertising are thriving.
- E-tailers face issues such as channel conflict, order fulfillment, and personalized pricing.
- Channel conflict arises when clicks-and-mortar companies sell directly to customers online and alienate their distributors.
- Order fulfillment involves finding products, packing, delivering, collecting payment, and handling returns efficiently.
- Personalized pricing is a major issue in e-commerce, where buyers and sellers traditionally meet on price.
- The long tail describes the retailing strategy of selling a large number of unique items in small quantities.
- Showrooming is when shoppers visit a brick-and-mortar store to examine a product in person, then purchase from a competitor's website.
- Standardized pricing is the norm in retail today.
- Retailers gave up personalized pricing in exchange for standardized pricing.
- Showrooming is the process of comparing prices among retailers.
- Camelcamelcamel.com tracks Amazon prices and alerts consumers of price drops.
- Personalized pricing is the practice of pricing items based on a customer's perceived ability to pay.
- Merchants use customer data to determine personalized pricing.
- Customer data includes shopping cart history, rewards card usage, social media activity, and more.
- Merchants can virtually assess customers when they visit their website.
- Personalized pricing aims to maximize the price each customer will pay.
- Personalized pricing can save companies lost revenue.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on the world of e-commerce with this quiz! From the differences between e-commerce and e-business, to the various types of transactions and the benefits and limitations they bring, this quiz covers it all. Discover the latest trends in social commerce and conversational commerce, and learn about the challenges facing e-tailers. Plus, see how personalized pricing is changing the game for online retailers. Whether you're a seasoned e-commerce professional or just starting out, this quiz is a great way to