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What type of rule governs the order of words in a sentence?
What type of rule governs the order of words in a sentence?
What does the red color in the traffic light example represent?
What does the red color in the traffic light example represent?
What is the primary function of semantic rules in language?
What is the primary function of semantic rules in language?
What is the result of moving up the ladder of abstraction?
What is the result of moving up the ladder of abstraction?
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What type of rule governs meaning and word choice according to context and social custom?
What type of rule governs meaning and word choice according to context and social custom?
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What is the purpose of the ladder of abstraction model?
What is the purpose of the ladder of abstraction model?
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What is the primary function of language in the communication process?
What is the primary function of language in the communication process?
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What is the significance of the word 'nice' in the context of language and communication?
What is the significance of the word 'nice' in the context of language and communication?
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What is the relationship between a symbol and a referent in the context of communication?
What is the relationship between a symbol and a referent in the context of communication?
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What is the outcome of multiple meanings of a word or symbol?
What is the outcome of multiple meanings of a word or symbol?
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What is the purpose of the triangle of meaning model?
What is the purpose of the triangle of meaning model?
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What is the role of thought in the communication process?
What is the role of thought in the communication process?
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What is the significance of the dictionary entry for the meaning of a word?
What is the significance of the dictionary entry for the meaning of a word?
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What is the relationship between language and communication?
What is the relationship between language and communication?
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What is the primary benefit of being aware of the indirect relationship between symbols and referents?
What is the primary benefit of being aware of the indirect relationship between symbols and referents?
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What are the three types of messages referred to in the content?
What are the three types of messages referred to in the content?
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What is the purpose of an attention statement in a message?
What is the purpose of an attention statement in a message?
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What is an auxiliary message according to the content?
What is an auxiliary message according to the content?
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What is the purpose of a conclusion in a message?
What is the purpose of a conclusion in a message?
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What is a residual message according to the content?
What is a residual message according to the content?
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What is the purpose of the body in a message?
What is the purpose of the body in a message?
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What is the triangle of meaning related to?
What is the triangle of meaning related to?
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What is the purpose of using Level One abstractions in writing?
What is the purpose of using Level One abstractions in writing?
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What is the characteristic of Level Four abstractions?
What is the characteristic of Level Four abstractions?
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What is the main idea behind the ladder of abstraction?
What is the main idea behind the ladder of abstraction?
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What is the result of using Level One abstractions in writing?
What is the result of using Level One abstractions in writing?
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What is the characteristic of Level Two abstractions?
What is the characteristic of Level Two abstractions?
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What is the goal of quality writing?
What is the goal of quality writing?
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What is the relationship between the levels of abstraction in the ladder?
What is the relationship between the levels of abstraction in the ladder?
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What is the purpose of using a range of abstraction levels in writing?
What is the purpose of using a range of abstraction levels in writing?
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What is an example of a cliché?
What is an example of a cliché?
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What should you do when you identify an unfamiliar word?
What should you do when you identify an unfamiliar word?
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What is the importance of contextual clues in communication?
What is the importance of contextual clues in communication?
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What is the purpose of checking for understanding in communication?
What is the purpose of checking for understanding in communication?
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What is jargon, in the context of language?
What is jargon, in the context of language?
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Why is it important to be aware of the words you use when communicating?
Why is it important to be aware of the words you use when communicating?
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What is the result of not being aware of the words you use when communicating?
What is the result of not being aware of the words you use when communicating?
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What is the goal of using precise words in communication?
What is the goal of using precise words in communication?
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Study Notes
Language and the Communication Process
- Language is a system of symbols, words, and/or gestures used to communicate meaning.
- Words themselves hold no meaning, and it takes at least two people to use them, giving them life and purpose.
- Words change meaning over time, and multiple meanings can lead to miscommunication.
The Triangle of Meaning
- The triangle of meaning is a model of communication that indicates the relationship among a thought, symbol, and referent.
- It highlights the indirect relationship between the symbol and referent.
- A thought is the concept or idea a person references.
- A symbol is the word that represents the thought.
- A referent is the object or idea to which the symbol refers.
Characteristics of Messages
- Primary messages refer to the intentional content, both verbal and nonverbal.
- Secondary messages refer to the unintentional content, both verbal and nonverbal.
- Auxiliary messages refer to the intentional and unintentional ways a primary message is communicated.
- Examples of auxiliary messages include vocal inflection, gestures, and posture, or rate of speech that influence the interpretation or perception of the message.
The Five Parts of a Message
- Attention statement: captures the attention of the audience.
- Introduction: a clear statement about the topic; establishes a relationship with the audience.
- Body: presents the message in detail, using any of a variety of organizational structures.
- Conclusion: provides the audience with a sense of closure by summarizing the main points and relating them to the overall topic.
- Residual message: a message or thought that stays with the audience well after the communication is finished.
Principles of Verbal Communication
- Language has rules that govern or control the use of words:
- Syntactic rules: govern the order of words in a sentence.
- Semantic rules: govern the meaning of words and how to interpret them.
- Contextual rules: govern meaning and word choice according to context and social custom.
- The traffic light example illustrates the importance of syntax and semantics in communication.
Language as an Obstacle to Communication
- Language can be an obstacle to communication due to the following barriers:
- The six barriers to communication (Figure 2.3).
- Improving verbal communication involves:
- Defining your terms to avoid using unfamiliar words.
- Choosing precise words to provide the most accurate picture for your audience.
- Considering your audience and their context.
- Controlling tone to ensure it is appropriate for your intended audience.
- Checking for understanding to ensure your message is conveyed effectively.
- Being results-oriented to balance the need for attention to detail with the need to arrive at the end product.
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Description
Explore the concept of the triangle of meaning, which illustrates the indirect relationship between symbols and referents, and how it helps understand common misunderstandings in communication.