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The Travel Industry Act
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The Travel Industry Act

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Questions and Answers

What is the intent of The Travel Industry Act, 2002 and Ontario Regulation 26/05?

  • To increase advertising costs for registrants
  • To ensure customers are given all the facts they need to make an informed purchase (correct)
  • To limit customer options for travel services
  • To minimize competition in the travel industry
  • When do registrant obligations, according to the Act, vary depending on the interaction between seller and customer?

  • Before a sale has been made (correct)
  • After the sale has been made
  • At the time of advertising
  • During the customer's travel
  • What does Chapter 5 of the Act cover?

  • Registrant obligations during the customer's travel
  • Registrant obligations before a sale has been made
  • Registrant obligations at the time of advertising
  • Registrant obligations after the sale has been made but before the customer travels (correct)
  • What is the purpose of the requirement for truth in advertising and all-in pricing?

    <p>To ensure transparency and honesty in advertising</p> Signup and view all the answers

    What powers does the Registrar have under the Act and Regulation with respect to advertising?

    <p>Powers to regulate and enforce advertising standards</p> Signup and view all the answers

    Who is obligated to meet the educational requirements according to the Education Standards program?

    <p>Individuals providing travel advice for an Ontario registered travel agency</p> Signup and view all the answers

    Who must take and pass the Travel Counsellor Exam according to the Education Standards program?

    <p>Individuals working at out-of-province call centers providing travel advice for an Ontario registered travel agency</p> Signup and view all the answers

    In what situation are students from travel programs required to meet the educational requirements?

    <p>When they are on work placement in Ontario and deal directly with the public</p> Signup and view all the answers

    Who is responsible for ensuring compliance with the educational requirements set out in the Travel Industry Act, 2002 and Ontario Regulation 26/05?

    <p>Individuals providing travel advice for an Ontario registered travel agency</p> Signup and view all the answers

    Who is exempt from meeting the educational requirements according to the Education Standards program?

    <p>Individuals working as Corporate Travel Counsellors in Ontario</p> Signup and view all the answers

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