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Questions and Answers
Which of the following is a characteristic that makes services unique?
Which of the following is a characteristic that makes services unique?
- Consistency
- Standardization
- Perishability (correct)
- Durability
What is the significance of services to the global economy according to the World Bank?
What is the significance of services to the global economy according to the World Bank?
- USD 26 trillion in 2021
- USD 26 trillion in 2000
- USD 62 trillion in 2021 (correct)
- USD 62 trillion in 2000
What is the main challenge when it comes to quality inspections of services?
What is the main challenge when it comes to quality inspections of services?
- Perishability
- Intangibility (correct)
- Heterogeneity
- Inseparability
What is an example of a long-term service requirement?
What is an example of a long-term service requirement?
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What should procurement professionals do to ensure value-for-money outcomes for services?
What should procurement professionals do to ensure value-for-money outcomes for services?
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