The Power of Quality Management
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Questions and Answers

Quality is uniquely positioned to accelerate organizational growth through better execution and alignment. Which perspective of quality focuses on the excellence of a product?

  • Transcendent Perspective (correct)
  • Value Perspective
  • User Perspective
  • Product Perspective
  • Quality provides the voice of the customer critical to developing innovative products and services. Which perspective of quality focuses on the fitness for intended use?

  • Transcendent Perspective
  • Value Perspective
  • User Perspective (correct)
  • Product Perspective
  • Quality can provide an organization with a competitive edge. Which perspective of quality focuses on the balance between quality and price?

  • Customer Perspective
  • Product Perspective
  • Value Perspective (correct)
  • Transcendent Perspective
  • Quality is critical for sales, profit, and jobs. Which perspective of quality focuses on conformance to specifications?

    <p>Manufacturing Perspective</p> Signup and view all the answers

    Quality is important for meeting or exceeding customer expectations. Which perspective of quality focuses on meeting or exceeding customer expectations?

    <p>Customer Perspective</p> Signup and view all the answers

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