The Power of Interpersonal Skills

1. Good places to work have better financial performance. 2. Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. 3. There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover.

A manager is someone who gets things done through other people in organizations.

Managers perform ten different, highly interrelated roles or sets of behaviors attributable to their jobs.

<p>Technical skills are the ability to apply specialized knowledge or expertise to perform specific tasks effectively.</p> Signup and view all the answers

<p>'Good places to work’ have better financial performance. = Importance of interpersonal skills in the workplace Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. = Importance of interpersonal skills in the workplace There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover. = Importance of interpersonal skills in the workplace Manager: Someone who gets things done through other people in organizations. = Manager's role in an organization</p> Signup and view all the answers

<p>Organization = A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Manager = Someone who gets things done through other people in organizations. Management Skills = The ability to apply spec Technical Skills = The ability to apply spec</p> Signup and view all the answers

<p>Managers perform ten different, highly interrelated roles or sets of behaviors attributable to their jobs. = Mintzberg's conclusion on the number of roles or sets of behaviors managers perform</p> Signup and view all the answers

<p>Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. = Importance of interpersonal skills in the workplace There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover. = Importance of interpersonal skills in the workplace It fosters social responsibility awareness. = Importance of interpersonal skills in the workplace Managers' Functions, Roles, and Skills = Topic discussed in the text</p> Signup and view all the answers

<p>Organization = A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Manager = Someone who gets things done through other people in organizations. Management Skills = The ability to apply spec Technical Skills = The ability to apply spec</p> Signup and view all the answers