9 Questions
List three reasons why interpersonal skills are important in the workplace.
- Good places to work have better financial performance. 2. Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. 3. There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover.
Define the role of a manager in an organization.
A manager is someone who gets things done through other people in organizations.
According to Mintzberg, how many roles or sets of behaviors do managers perform?
Managers perform ten different, highly interrelated roles or sets of behaviors attributable to their jobs.
What are technical skills in management?
Technical skills are the ability to apply specialized knowledge or expertise to perform specific tasks effectively.
Match the following statements with their correct descriptions from the text:
'Good places to work’ have better financial performance. = Importance of interpersonal skills in the workplace Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. = Importance of interpersonal skills in the workplace There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover. = Importance of interpersonal skills in the workplace Manager: Someone who gets things done through other people in organizations. = Manager's role in an organization
Match the following terms with their correct definitions:
Organization = A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Manager = Someone who gets things done through other people in organizations. Management Skills = The ability to apply spec Technical Skills = The ability to apply spec
Match the following roles or sets of behaviors to the number determined by Mintzberg:
Managers perform ten different, highly interrelated roles or sets of behaviors attributable to their jobs. = Mintzberg's conclusion on the number of roles or sets of behaviors managers perform
Match the following statements with their correct descriptions from the text:
Better interpersonal skills result in lower turnover of quality employees and higher quality applications for recruitment. = Importance of interpersonal skills in the workplace There is a strong association between the quality of workplace relationships and job satisfaction, stress, and turnover. = Importance of interpersonal skills in the workplace It fosters social responsibility awareness. = Importance of interpersonal skills in the workplace Managers' Functions, Roles, and Skills = Topic discussed in the text
Match the following terms with their correct definitions:
Organization = A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Manager = Someone who gets things done through other people in organizations. Management Skills = The ability to apply spec Technical Skills = The ability to apply spec
Test your knowledge on the importance of interpersonal skills in the workplace. Discover how these skills can positively impact financial performance, employee turnover, job satisfaction, and more.
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