The Importance of Quality in Modern Organizations
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Questions and Answers

Which of the following is NOT mentioned as an imperative for modern organizations?

  • Quality
  • Cost
  • Innovation (correct)
  • Productivity

Quality can provide an organization with what advantage?

  • Operational efficiency
  • Customer loyalty
  • Financial stability
  • Market dominance (correct)

Which of the following businesses is NOT mentioned as a quality-branded business?

  • Apple
  • Trader Joes
  • Google Glass (correct)
  • USPS

Which of the following is NOT mentioned as a recent quality failure?

<p>Watermelon Oreos (B)</p> Signup and view all the answers

What is the first job of an organization?

<p>To provide quality merchandise (B)</p> Signup and view all the answers

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