Podcast
Questions and Answers
What is the role of influencers in the retail marketplace?
What is the role of influencers in the retail marketplace?
- To provide a great customer experience
- To build and strengthen relationships with customers
- To improve competitive advantage
- To inform customer interests and affect purchase decisions (correct)
What is one of the ways retailers use technology to enhance their relationship with customers?
What is one of the ways retailers use technology to enhance their relationship with customers?
- Communicate with customers through email, texts and apps (correct)
- Improve competitive advantage
- Identify and minimize risks and liabilities
- Make tasks faster and easier to complete
How many followers does Chiara have?
How many followers does Chiara have?
- 20 million
- 5 million
- 16 million (correct)
- 10 million
Which social media platform has over 2 billion users worldwide?
Which social media platform has over 2 billion users worldwide?
What is a social media influencer?
What is a social media influencer?
Who is Huda Kattan?
Who is Huda Kattan?
Social media influencers have established credibility in a specific ______ or niche
Social media influencers have established credibility in a specific ______ or niche
Influencers can persuade others to act based on their ______
Influencers can persuade others to act based on their ______
Retailers often try to leverage ______ to promote products and increase awareness of the company brand.
Retailers often try to leverage ______ to promote products and increase awareness of the company brand.
As a retail sales associate, you positively influence customer purchase decisions by providing a great ______.
As a retail sales associate, you positively influence customer purchase decisions by providing a great ______.
Match the following actions with their role in retail technology:
Match the following actions with their role in retail technology:
Match the following phrases with their correct meaning in the retail context:
Match the following phrases with their correct meaning in the retail context:
