Podcast
Questions and Answers
Which of the following best describes a manager?
Which of the following best describes a manager?
- Someone who makes organization-wide decisions
- Someone who works independently to accomplish organizational goals
- Someone who manages the work of non-managerial employees
- Someone who coordinates and oversees the work of other people (correct)
What is the most important variable in productivity and loyalty?
What is the most important variable in productivity and loyalty?
- Complex and chaotic times
- Quality of work
- Managerial skills and abilities
- Employee/supervisor relationship (correct)
Which level of management is responsible for making organization-wide decisions?
Which level of management is responsible for making organization-wide decisions?
- Non-managerial employees
- First-line managers
- Middle managers
- Top managers (correct)
What is an organization?
What is an organization?
Which of the following is NOT a level of management?
Which of the following is NOT a level of management?
What are the functions, roles, and skills of managers?
What are the functions, roles, and skills of managers?
Why are managerial skills and abilities important?
Why are managerial skills and abilities important?
Which of the following is NOT one of the four management functions?
Which of the following is NOT one of the four management functions?
According to the text, what are the three types of management roles?
According to the text, what are the three types of management roles?
According to the text, what are Katz's three managerial skills?
According to the text, what are Katz's three managerial skills?
What is the main purpose of the classical approach to management?
What is the main purpose of the classical approach to management?
According to the text, what is the significance of the Industrial Revolution in the development of management?
According to the text, what is the significance of the Industrial Revolution in the development of management?
What is the main focus of the behavioral approach to management?
What is the main focus of the behavioral approach to management?
According to the text, why is management needed in all types and sizes of organizations?
According to the text, why is management needed in all types and sizes of organizations?
Which one of these is a key principle of scientific management according to Frederick Winslow Taylor?
Which one of these is a key principle of scientific management according to Frederick Winslow Taylor?
What is the main focus of general administrative theory?
What is the main focus of general administrative theory?
According to Henri Fayol, what are fundamental rules of management that could be applied in all organizational situations?
According to Henri Fayol, what are fundamental rules of management that could be applied in all organizational situations?
What are Max Weber's key characteristics of bureaucracy?
What are Max Weber's key characteristics of bureaucracy?
What is the main focus of the behavioral approach to management?
What is the main focus of the behavioral approach to management?
What did the Hawthorne Studies conclude about individual and group behavior?
What did the Hawthorne Studies conclude about individual and group behavior?
What is the quantitative approach to management also known as?
What is the quantitative approach to management also known as?
Which of the following is an example of a quantitative technique being applied to improve managerial decision making?
Which of the following is an example of a quantitative technique being applied to improve managerial decision making?
What is the philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations?
What is the philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations?
Which type of system dynamically interacts with its environment by taking in inputs and transforming them into outputs that are distributed into their environments?
Which type of system dynamically interacts with its environment by taking in inputs and transforming them into outputs that are distributed into their environments?
What does the systems approach recognize in terms of coordinating work activities in an organization?
What does the systems approach recognize in terms of coordinating work activities in an organization?
What is essential for the proper functioning of the entire organization according to the systems approach?
What is essential for the proper functioning of the entire organization according to the systems approach?
Which approach to management recognizes that there is no one universally applicable set of management principles by which to manage organizations?
Which approach to management recognizes that there is no one universally applicable set of management principles by which to manage organizations?
What are some popular contingency variables that organizations face?
What are some popular contingency variables that organizations face?
Which contingency variable refers to the problems of coordination increasing as size increases?
Which contingency variable refers to the problems of coordination increasing as size increases?
Which contingency variable refers to the requirement of different organizational structures, leadership styles, and control systems for routine technologies compared to customized or non-routine technologies?
Which contingency variable refers to the requirement of different organizational structures, leadership styles, and control systems for routine technologies compared to customized or non-routine technologies?
True or false: The quality of the employee/supervisor relationship is the least important variable in productivity and loyalty.
True or false: The quality of the employee/supervisor relationship is the least important variable in productivity and loyalty.
True or false: Middle managers are responsible for making organization-wide decisions.
True or false: Middle managers are responsible for making organization-wide decisions.
True or false: Organizations need managerial skills and abilities more than ever in uncertain times.
True or false: Organizations need managerial skills and abilities more than ever in uncertain times.
True or false: Managers coordinate and oversee the work of other people to accomplish organizational goals.
True or false: Managers coordinate and oversee the work of other people to accomplish organizational goals.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
True or false: Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
True or false: The behavioral approach to management focuses on the continuous improvement and responsiveness to customer needs.
True or false: The behavioral approach to management focuses on the continuous improvement and responsiveness to customer needs.
True or false: Efficiency refers to getting the most output for the least inputs.
True or false: Efficiency refers to getting the most output for the least inputs.
True or false: According to the text, the Industrial Revolution had no significance in the development of management.
True or false: According to the text, the Industrial Revolution had no significance in the development of management.
True or false: Mintzberg identified 10 management roles grouped around interpersonal relationships, the transfer of information, and decision making.
True or false: Mintzberg identified 10 management roles grouped around interpersonal relationships, the transfer of information, and decision making.
True or false: Katz's managerial skills include technical skills, human skills, and conceptual skills.
True or false: Katz's managerial skills include technical skills, human skills, and conceptual skills.
True or false: Adam Smith's book 'The Wealth of Nations' introduced the concept of division of labor.
True or false: Adam Smith's book 'The Wealth of Nations' introduced the concept of division of labor.
True or false: The Industrial Revolution created large organizations in need of management.
True or false: The Industrial Revolution created large organizations in need of management.
True or false: The classical approach to management focuses on defining goals, establishing strategies, and developing plans to achieve goals.
True or false: The classical approach to management focuses on defining goals, establishing strategies, and developing plans to achieve goals.
True or false: Frederick Winslow Taylor is considered the father of scientific management?
True or false: Frederick Winslow Taylor is considered the father of scientific management?
True or false: Scientific management involves using scientific methods to define the most efficient way to perform a job?
True or false: Scientific management involves using scientific methods to define the most efficient way to perform a job?
True or false: According to Taylor, management and workers should share work and responsibility equally?
True or false: According to Taylor, management and workers should share work and responsibility equally?
True or false: Max Weber's bureaucracy emphasized rationality, predictability, and impersonality?
True or false: Max Weber's bureaucracy emphasized rationality, predictability, and impersonality?
True or false: The behavioral approach to management focuses on studying the actions of people at work?
True or false: The behavioral approach to management focuses on studying the actions of people at work?
True or false: The Hawthorne Studies concluded that social norms and group standards strongly influence individual output and work behavior?
True or false: The Hawthorne Studies concluded that social norms and group standards strongly influence individual output and work behavior?
True or false: The quantitative approach to management evolved from mathematical and statistical methods used in WWII military logistics?
True or false: The quantitative approach to management evolved from mathematical and statistical methods used in WWII military logistics?
True or false: The systems approach provides a more general and broader picture of what managers do than the other perspectives provide.
True or false: The systems approach provides a more general and broader picture of what managers do than the other perspectives provide.
True or false: The systems approach recognizes that organizations are self-contained and do not need to adapt to changes in their external environment.
True or false: The systems approach recognizes that organizations are self-contained and do not need to adapt to changes in their external environment.
True or false: The contingency approach suggests that there is one universally applicable set of management principles by which to manage organizations.
True or false: The contingency approach suggests that there is one universally applicable set of management principles by which to manage organizations.
True or false: As organization size increases, the problems of coordination also increase.
True or false: As organization size increases, the problems of coordination also increase.
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
True or false: The main focus of the classical approach to management is on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
True or false: The main focus of the classical approach to management is on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
True or false: The main focus of the behavioral approach to management is on continuous improvement and responsiveness to customer needs and expectations.
True or false: The main focus of the behavioral approach to management is on continuous improvement and responsiveness to customer needs and expectations.
True or false: The economic order quantity model helps managers determine optimum inventory levels.
True or false: The economic order quantity model helps managers determine optimum inventory levels.
True or false: The systems approach recognizes that coordination of the organization's parts is not essential for proper functioning of the entire organization.
True or false: The systems approach recognizes that coordination of the organization's parts is not essential for proper functioning of the entire organization.
True or false: Adam Smith's book 'The Wealth of Nations' introduced the concept of division of labor.
True or false: Adam Smith's book 'The Wealth of Nations' introduced the concept of division of labor.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: The quality of the employee/supervisor relationship is the least important variable in productivity and loyalty.
True or false: The quality of the employee/supervisor relationship is the least important variable in productivity and loyalty.
True or false: The quantitative approach to management evolved from mathematical and statistical methods used in WWII military logistics?
True or false: The quantitative approach to management evolved from mathematical and statistical methods used in WWII military logistics?
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
True or false: According to Taylor, management and workers should share work and responsibility equally?
True or false: According to Taylor, management and workers should share work and responsibility equally?
True or false: The behavioral approach to management focuses on the continuous improvement and responsiveness to customer needs and expectations.
True or false: The behavioral approach to management focuses on the continuous improvement and responsiveness to customer needs and expectations.
True or false: The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
True or false: The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
True or false: The main focus of the behavioral approach to management is on continuous improvement and responsiveness to customer needs and expectations.
True or false: The main focus of the behavioral approach to management is on continuous improvement and responsiveness to customer needs and expectations.
True or false: Max Weber's bureaucracy emphasized rationality, predictability, and impersonality?
True or false: Max Weber's bureaucracy emphasized rationality, predictability, and impersonality?
True or false: Managers coordinate and oversee the work of other people to accomplish organizational goals.
True or false: Managers coordinate and oversee the work of other people to accomplish organizational goals.
True or false: The classical approach to management focuses on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
True or false: The classical approach to management focuses on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
True or false: Katz's managerial skills include technical skills, human skills, and conceptual skills.
True or false: Katz's managerial skills include technical skills, human skills, and conceptual skills.
True or false: Frederick Winslow Taylor is considered the 'father' of scientific management.
True or false: Frederick Winslow Taylor is considered the 'father' of scientific management.
True or false: Scientific management focuses on finding the 'one best way' to perform a job.
True or false: Scientific management focuses on finding the 'one best way' to perform a job.
True or false: Taylor's four principles of management include developing a science for each element of an individual's work.
True or false: Taylor's four principles of management include developing a science for each element of an individual's work.
True or false: Max Weber's bureaucracy emphasizes rationality, predictability, and impersonality.
True or false: Max Weber's bureaucracy emphasizes rationality, predictability, and impersonality.
True or false: The Hawthorne Studies concluded that social norms and group standards strongly influence individual output and work behavior.
True or false: The Hawthorne Studies concluded that social norms and group standards strongly influence individual output and work behavior.
True or false: The quantitative approach to management evolved from mathematical and statistical methods developed to solve WWII military logistics and quality control problems.
True or false: The quantitative approach to management evolved from mathematical and statistical methods developed to solve WWII military logistics and quality control problems.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: Linear programming is a technique that managers use to improve resource allocation decisions.
True or false: Linear programming is a technique that managers use to improve resource allocation decisions.
True or false: Critical-Path Scheduling Analysis can make work scheduling more efficient.
True or false: Critical-Path Scheduling Analysis can make work scheduling more efficient.
True or false: The economic order quantity model helps managers determine optimum inventory levels.
True or false: The economic order quantity model helps managers determine optimum inventory levels.
True or false: The systems approach recognizes that organizations are self-contained and do not need to adapt to changes in their external environment.
True or false: The systems approach recognizes that organizations are self-contained and do not need to adapt to changes in their external environment.
True or false: The classical approach to management focuses on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
True or false: The classical approach to management focuses on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
True or false: Efficiency refers to getting the most output for the least inputs.
True or false: Efficiency refers to getting the most output for the least inputs.
True or false: As organization size increases, the problems of coordination also increase.
True or false: As organization size increases, the problems of coordination also increase.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: The systems approach recognizes that there is a universally applicable set of management principles.
True or false: The contingency approach suggests that there is one universally applicable set of management principles by which to manage organizations.
True or false: The contingency approach suggests that there is one universally applicable set of management principles by which to manage organizations.
