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Questions and Answers
Which of the following best describes a manager?
What is the most important variable in productivity and loyalty?
Which level of management is responsible for making organization-wide decisions?
What is an organization?
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Which of the following is NOT a level of management?
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What are the functions, roles, and skills of managers?
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Why are managerial skills and abilities important?
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Which of the following is NOT one of the four management functions?
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According to the text, what are the three types of management roles?
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According to the text, what are Katz's three managerial skills?
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What is the main purpose of the classical approach to management?
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According to the text, what is the significance of the Industrial Revolution in the development of management?
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What is the main focus of the behavioral approach to management?
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According to the text, why is management needed in all types and sizes of organizations?
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Which one of these is a key principle of scientific management according to Frederick Winslow Taylor?
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What is the main focus of general administrative theory?
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According to Henri Fayol, what are fundamental rules of management that could be applied in all organizational situations?
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What are Max Weber's key characteristics of bureaucracy?
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What is the main focus of the behavioral approach to management?
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What did the Hawthorne Studies conclude about individual and group behavior?
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What is the quantitative approach to management also known as?
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Which of the following is an example of a quantitative technique being applied to improve managerial decision making?
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What is the philosophy of management that is driven by continuous improvement and responsiveness to customer needs and expectations?
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Which type of system dynamically interacts with its environment by taking in inputs and transforming them into outputs that are distributed into their environments?
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What does the systems approach recognize in terms of coordinating work activities in an organization?
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What is essential for the proper functioning of the entire organization according to the systems approach?
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Which approach to management recognizes that there is no one universally applicable set of management principles by which to manage organizations?
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What are some popular contingency variables that organizations face?
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Which contingency variable refers to the problems of coordination increasing as size increases?
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Which contingency variable refers to the requirement of different organizational structures, leadership styles, and control systems for routine technologies compared to customized or non-routine technologies?
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True or false: The quality of the employee/supervisor relationship is the least important variable in productivity and loyalty.
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True or false: Middle managers are responsible for making organization-wide decisions.
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True or false: Organizations need managerial skills and abilities more than ever in uncertain times.
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True or false: Managers coordinate and oversee the work of other people to accomplish organizational goals.
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True or false: The systems approach recognizes that there is a universally applicable set of management principles.
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True or false: Management involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
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True or false: The behavioral approach to management focuses on the continuous improvement and responsiveness to customer needs.
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True or false: Efficiency refers to getting the most output for the least inputs.
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True or false: According to the text, the Industrial Revolution had no significance in the development of management.
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True or false: Mintzberg identified 10 management roles grouped around interpersonal relationships, the transfer of information, and decision making.
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True or false: Katz's managerial skills include technical skills, human skills, and conceptual skills.
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True or false: Adam Smith's book 'The Wealth of Nations' introduced the concept of division of labor.
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True or false: The Industrial Revolution created large organizations in need of management.
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True or false: The classical approach to management focuses on defining goals, establishing strategies, and developing plans to achieve goals.
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True or false: Frederick Winslow Taylor is considered the father of scientific management?
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True or false: Scientific management involves using scientific methods to define the most efficient way to perform a job?
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True or false: According to Taylor, management and workers should share work and responsibility equally?
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True or false: Max Weber's bureaucracy emphasized rationality, predictability, and impersonality?
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True or false: The behavioral approach to management focuses on studying the actions of people at work?
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True or false: The Hawthorne Studies concluded that social norms and group standards strongly influence individual output and work behavior?
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True or false: The quantitative approach to management evolved from mathematical and statistical methods used in WWII military logistics?
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True or false: The systems approach provides a more general and broader picture of what managers do than the other perspectives provide.
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True or false: The systems approach recognizes that organizations are self-contained and do not need to adapt to changes in their external environment.
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True or false: The contingency approach suggests that there is one universally applicable set of management principles by which to manage organizations.
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True or false: As organization size increases, the problems of coordination also increase.
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True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
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True or false: The main focus of the classical approach to management is on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
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True or false: The main focus of the behavioral approach to management is on continuous improvement and responsiveness to customer needs and expectations.
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True or false: The economic order quantity model helps managers determine optimum inventory levels.
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True or false: The systems approach recognizes that coordination of the organization's parts is not essential for proper functioning of the entire organization.
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True or false: Adam Smith's book 'The Wealth of Nations' introduced the concept of division of labor.
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True or false: The systems approach recognizes that there is a universally applicable set of management principles.
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True or false: The quality of the employee/supervisor relationship is the least important variable in productivity and loyalty.
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True or false: The quantitative approach to management evolved from mathematical and statistical methods used in WWII military logistics?
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True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
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True or false: According to Taylor, management and workers should share work and responsibility equally?
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True or false: The behavioral approach to management focuses on the continuous improvement and responsiveness to customer needs and expectations.
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True or false: The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty.
Signup and view all the answers
True or false: Routine technologies require organizational structures, leadership styles, and control systems that differ from those required by customized or non-routine technologies.
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True or false: The main focus of the behavioral approach to management is on continuous improvement and responsiveness to customer needs and expectations.
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True or false: Max Weber's bureaucracy emphasized rationality, predictability, and impersonality?
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True or false: Managers coordinate and oversee the work of other people to accomplish organizational goals.
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True or false: The classical approach to management focuses on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
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True or false: Katz's managerial skills include technical skills, human skills, and conceptual skills.
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True or false: Frederick Winslow Taylor is considered the 'father' of scientific management.
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True or false: Scientific management focuses on finding the 'one best way' to perform a job.
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True or false: Taylor's four principles of management include developing a science for each element of an individual's work.
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True or false: Max Weber's bureaucracy emphasizes rationality, predictability, and impersonality.
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True or false: The Hawthorne Studies concluded that social norms and group standards strongly influence individual output and work behavior.
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True or false: The quantitative approach to management evolved from mathematical and statistical methods developed to solve WWII military logistics and quality control problems.
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True or false: The systems approach recognizes that there is a universally applicable set of management principles.
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True or false: Linear programming is a technique that managers use to improve resource allocation decisions.
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True or false: Critical-Path Scheduling Analysis can make work scheduling more efficient.
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True or false: The economic order quantity model helps managers determine optimum inventory levels.
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True or false: The systems approach recognizes that organizations are self-contained and do not need to adapt to changes in their external environment.
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True or false: The classical approach to management focuses on improving managerial decision making by applying statistics, optimization models, information models, computer simulations, and other quantitative techniques.
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True or false: Efficiency refers to getting the most output for the least inputs.
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True or false: As organization size increases, the problems of coordination also increase.
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True or false: The systems approach recognizes that there is a universally applicable set of management principles.
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True or false: The contingency approach suggests that there is one universally applicable set of management principles by which to manage organizations.
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