The Essentials of Technical Communication in Business
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Questions and Answers

What are some examples of disciplines within the field of technical communication?

Information design, instructional design, document design, marketing, and web design.

Why is understanding the audience important in technical communication?

Understanding the audience helps to produce effective documentation that meets their specific needs and goals.

What are some positive factors of effective technical communication for businesses and consumers?

Reducing costs and risks, higher efficiency, and the ability to get tasks done more quickly.

What is technical communication and what is its purpose?

<p>Technical communication is a form of communication that relies on delivering factual information clearly and consistently to help users accomplish a defined goal or task.</p> Signup and view all the answers

What are some examples of technical communication?

<p>Some examples of technical communication include user guides, website content, newsletters, user assistance guides (FAQs), quick reference guides, simulations, online help, software instructions, medical instructions, training programs, and technical illustrations.</p> Signup and view all the answers

What are the characteristics of effective technical communication?

<p>Effective technical communication should be clear, concise, direct, informative, detailed, and have a solid structure. It should be easy to follow and accurately deliver important information.</p> Signup and view all the answers

What are the main goals of technical communication?

<p>The main goals of technical communication are to help the reader understand directions or processes in simple terms and to make sure the intended audience is clear.</p> Signup and view all the answers

What is technical communication not?

<p>Technical communication is not journalistic writing, expressive writing, or creative literature. It does not use symbolism or vague literary references. Its purpose is not to entertain.</p> Signup and view all the answers

Why is technical communication important?

<p>Technical communication is important because it makes information clear and understandable, which helps businesses be more productive and consumer goods more convenient. It also ensures viable research and development, safeguards design and manufacturing, and protects consumers through accurate and informative documents.</p> Signup and view all the answers

What is technical communication?

<p>Technical communication uses a number of media platforms to provide information to a target audience.</p> Signup and view all the answers

What is technical communication not?

<p>Technical communication is not journalistic writing, expressive writing, or creative literature.</p> Signup and view all the answers

What is the purpose of technical writing?

<p>The purpose of technical writing is to inform or instruct an audience with a specific goal in mind.</p> Signup and view all the answers

What are the characteristics of technical communication?

<p>Technical communication is clear, concise, and objective.</p> Signup and view all the answers

What does technical communication encompass?

<p>Technical communication encompasses an expansive group of documents and is not limited to information about computer systems or programming.</p> Signup and view all the answers

Give an example of how technical communication is used in the development of a consumer product.

<p>For example, in the development of a child's playset, technical communication is used to create design specifications, advertisements, and clear assembly instructions.</p> Signup and view all the answers

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