54 Questions
The book 'The Elements of User Experience' is written by Jesse James ______.
Garrett
The five-plane model breaks down user experience into distinct ______.
layers
The foundation of the user experience involves understanding user ______ and product objectives.
needs
For functionality-oriented products, the scope is defined through ______ specifications.
functional
For information-oriented products, information architecture is used to arrange the content elements to facilitate ______ understanding.
human
Interface design involves arranging interface elements to enable users to interact with the ______ of the system.
functionality
Navigation design is the set of screen elements that allow the user to move through the ______ architecture.
information
The user experience design process ensures that no aspect of the user's experience with a product happens by ______.
chance
User research methods range from general techniques like ______ and focus groups.
surveys
Contextual inquiry involves studying users in the context of their everyday ______.
lives
Usability testing focuses on making products easier to ______.
use
Personas are fictional characters constructed to represent the needs of real ______.
users
The strategy is often documented in a ______ document or vision document.
strategy
Defining the scope is both a valuable process and a valuable ______.
product
We distinguish between functional ______ and content requirements.
specifications
Content inventories can be helpful for projects involving a lot of existing ______.
content
Resolving conflicts between requirements often comes down to ______ between stakeholders.
negotiation
Conceptual models are based on a familiar real-world ______.
concept
Information design is the presentation of information in a way that facilitates ______.
understanding
The web started as being all about ______ - documents that could link to other documents.
information
Functionality is mainly concerned with the tasks and steps involved to complete ______.
tasks
Content is the most important thing a site can ______.
offer
UX focuses on the external aspects of a product that users ______ with, not the internal workings.
interact
User experience design goes beyond aesthetics and functionality, considering the ______ in which the product is used.
context
Websites are self-service products, and if users have a bad ______, they are likely to leave and not return.
experience
A clearly articulated ______ is the foundation of a successful user experience.
strategy
Product objectives involve understanding what we want the product to accomplish for our ______.
organization
User needs come from outside the organization, from the product's ______.
users
Successful wireframes emerge from ______.
collaboration
The surface plane is where sensory design comes into play, addressing how the product will appeal to the user's ______.
senses
Thoughtful, deliberate design decisions may take more time upfront but save time in the ______ run.
long
Tasks related to ______, scope, and structure are essential preparations for later deliverables.
strategy
Visual design should support the underlying objectives from other planes, not just ______ preferences.
aesthetic
Contrast is the primary tool used to draw attention to essential elements, clarify ______, and communicate conceptual groups.
relationships
It's easy to focus on the more obvious elements near the top of the five-plane model (surface, skeleton) at the expense of those at the bottom (______, scope, structure).
strategy
Failures on upper planes can obscure successes on lower planes, and making the right decisions on upper planes means nothing if they are founded on bad choices made on lower ______.
planes
Design comps are visual mock-ups showing how the components work ______.
together
By approaching product development with the complete user experience in mind and making every aspect of the user's experience the result of a conscious, explicit ______, you can ensure that the product fulfills both your strategic goals and the needs of your users.
decision
Style guides are the definitive documentation of all visual design ______.
decisions
The surface plane is where all the decisions from the other planes come together into a finished ______ that engages the user's senses.
design
You can ensure that the product fulfills both your strategic goals and the needs of your ______.
users
Designing the user experience involves solving a large collection of small ______.
problems
Product development is rarely a sprint; it's more like a ______.
marathon
Ask the right questions and ground each decision in an understanding of the underlying ______.
issues
Create categorization schemes through a top-down approach, starting from abstract categories based on ______ and requirements.
strategy
Metadata provides flexibility in structuring and finding content, and when paired with a ______, it can make an internal search engine more effective.
thesaurus
The documentation of structure includes diagrams, text outlines, spreadsheets, and ______, depending on the complexity of the site.
databases
Conventions are established norms or standards in design that users are already familiar with, such as a ______ matrix of digits on a telephone keypad.
three-by-four
Interface design involves selecting the right elements and arranging them for ______ and ease of use.
clarity
The goal of interface design is to create an interface that is intuitive, efficient, and easy to navigate for the majority of users, rather than trying to accommodate every possible ______ case or infrequent scenario.
edge
Navigation systems include ______ navigation, which provides access to the entire site.
global
Information design is about organizing and presenting information in a way that makes it easy for users to understand and use, matching their ______ models.
mental
Wayfinding is the process of helping users navigate and orient themselves within a digital ______.
space
Wayfinding involves providing clear cues, such as signs, labels, and visual elements, to guide users and help them understand where they are and where to ______.
go
Study Notes
The Elements of User Experience
- The user experience design process is broken down into five planes: Strategy, Scope, Structure, Skeleton, and Surface.
- Each plane is dependent on the planes below it, and decisions made on lower planes have a ripple effect on the upper planes.
Strategy Plane
- The foundation of the user experience, involving understanding user needs and product objectives.
- Product objectives are the goals that come from the organization, while user needs are the goals that come from the users.
- A clearly articulated strategy involves understanding product objectives and user needs.
- Strategic issues affect everyone involved in the user experience design process.
Scope Plane
- Translates the strategy into specific requirements for content and functionality.
- Defining the scope involves identifying what to build and what not to build, providing a framework for evaluating new ideas.
- There are two main reasons to define requirements: to know what to build and to know what not to build.
Structure Plane
- Determines how the pieces of the site will fit together, making abstract decisions concrete.
- Involves creating conceptual models, organizing principles, and categorization schemes.
- The structure plane is where we decide how to present information to the user.
Skeleton Plane
- Refines the structure, identifying specific aspects of interface, navigation, and information design.
- Involves conventions, metaphors, interface design, navigation design, and information design.
- The goal is to create an interface that is intuitive, efficient, and easy to navigate.
Surface Plane
- Where sensory design comes into play, addressing how the product will appeal to the user's senses.
- Visual design is the most common focus for user experience designers.
- Visual design should support the underlying objectives from other planes, not just aesthetic preferences.
The Elements Applied
- The elements of user experience remain consistent regardless of the product's complexity, but putting them into practice can be challenging.
- It's essential to understand the problem you're trying to solve and the consequences of your solution.
- Designing the user experience involves solving a large collection of small problems, and asking the right questions.
- Thoughtful, deliberate design decisions may take more time upfront but save time in the long run.
A foundational book on user experience design by Jesse James Garrett, introducing a five-plane model to break down UX design into distinct layers.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free