The Customer's Role in the Purchase Chain
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Questions and Answers

Who starts the chain of events in the purchasing process?

  • The customer (correct)
  • The chain
  • The product
  • The company

    • What action does the customer take to start the chain of events?

  • Deciding to purchase (correct)
  • Visiting the store
  • Researching the product
  • Contacting the company

    • What type of product is being purchased in this chain of events?

  • A service
  • A digital product
  • A subscription
  • A physical product (correct)

    • Which department is responsible for creating a production plan?

    <p>Planning department</p> Signup and view all the answers

    What is the purpose of the production plan?

    <p>To fill the customers' orders</p> Signup and view all the answers

    Who will receive the products produced based on the production plan?

    <p>Customers</p> Signup and view all the answers

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