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The 7 Cs of Communication

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Questions and Answers

What is the focus of a correct message?

The audience itself (correct)

The audience's education level

The technical terms used

The main topic of the message

Why is spell checking important in communication?

To check for technical terms

To ensure spell checkers won't catch everything (correct)

To ensure coherence in the message

To catch all grammatical errors

What is the main goal of a complete message?

To persuade the audience

To be free of errors and fit the audience

To include all relevant information (correct)

To be logical and coherent

What tone does courteous communication avoid?

Hidden insults and passive-aggressive tone Signup and view all the answers

What is the primary characteristic of coherent communication?

Logical and connected Signup and view all the answers

How does a courteous message consider the audience?

By keeping the audience's viewpoint in mind Signup and view all the answers

What is the main purpose of being clear in communication?

To ensure the audience understands the message Signup and view all the answers

What is the benefit of being concise in communication?

It helps the audience to focus on the main point Signup and view all the answers

What does a concrete message provide the audience with?

A clear picture of the message Signup and view all the answers

What is the result of minimizing the number of ideas in each sentence?

The reader can easily understand the message Signup and view all the answers

What is the purpose of eliminating words like 'for instance' and 'you see' in a message?

To make the message more concise Signup and view all the answers

What is the benefit of making information and actions required clear in a message?

The reader has the information they need to take action Signup and view all the answers