The 7 Cs of Communication

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Questions and Answers

What is the focus of a correct message?

  • The audience itself (correct)
  • The audience's education level
  • The technical terms used
  • The main topic of the message

Why is spell checking important in communication?

  • To check for technical terms
  • To ensure spell checkers won't catch everything (correct)
  • To ensure coherence in the message
  • To catch all grammatical errors

What is the main goal of a complete message?

  • To persuade the audience
  • To be free of errors and fit the audience
  • To include all relevant information (correct)
  • To be logical and coherent

What tone does courteous communication avoid?

<p>Hidden insults and passive-aggressive tone (B)</p> Signup and view all the answers

What is the primary characteristic of coherent communication?

<p>Logical and connected (A)</p> Signup and view all the answers

How does a courteous message consider the audience?

<p>By keeping the audience's viewpoint in mind (A)</p> Signup and view all the answers

What is the main purpose of being clear in communication?

<p>To ensure the audience understands the message (B)</p> Signup and view all the answers

What is the benefit of being concise in communication?

<p>It helps the audience to focus on the main point (C)</p> Signup and view all the answers

What does a concrete message provide the audience with?

<p>A clear picture of the message (B)</p> Signup and view all the answers

What is the result of minimizing the number of ideas in each sentence?

<p>The reader can easily understand the message (C)</p> Signup and view all the answers

What is the purpose of eliminating words like 'for instance' and 'you see' in a message?

<p>To make the message more concise (B)</p> Signup and view all the answers

What is the benefit of making information and actions required clear in a message?

<p>The reader has the information they need to take action (C)</p> Signup and view all the answers

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