12 Questions
What is the focus of a correct message?
The audience itself
Why is spell checking important in communication?
To ensure spell checkers won't catch everything
What is the main goal of a complete message?
To include all relevant information
What tone does courteous communication avoid?
Hidden insults and passive-aggressive tone
What is the primary characteristic of coherent communication?
Logical and connected
How does a courteous message consider the audience?
By keeping the audience's viewpoint in mind
What is the main purpose of being clear in communication?
To ensure the audience understands the message
What is the benefit of being concise in communication?
It helps the audience to focus on the main point
What does a concrete message provide the audience with?
A clear picture of the message
What is the result of minimizing the number of ideas in each sentence?
The reader can easily understand the message
What is the purpose of eliminating words like 'for instance' and 'you see' in a message?
To make the message more concise
What is the benefit of making information and actions required clear in a message?
The reader has the information they need to take action
Learn about the 7 essential principles of effective communication, including clarity, concision, and courtesy. Understand how to improve your communication skills with good and bad examples.
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