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Questions and Answers
What is the ultimate goal of Six Sigma methodology?
What is the ultimate goal of Six Sigma methodology?
- To achieve near-perfect quality (correct)
- To eliminate root causes of problems and defects
- To increase efficiency and quality
- To reduce defects to a level of 3.4 DPMO or less
Who were the pioneers of quality management that developed the foundational principles and tools that would later be incorporated into Six Sigma?
Who were the pioneers of quality management that developed the foundational principles and tools that would later be incorporated into Six Sigma?
- Walter Shewhart and W. Edwards Deming
- Walter Shewhart and Kaoru Ishikawa
- W. Edwards Deming and Joseph Juran (correct)
- Motorola and Joseph Juran
What is the significance of the 3.4 DPMO target in Six Sigma methodology?
What is the significance of the 3.4 DPMO target in Six Sigma methodology?
- It is the level of defects that can be tolerated by customers
- It represents the maximum number of defects allowed in a process (correct)
- It is a random number chosen by Motorola to represent Six Sigma quality
- It is the minimum number of defects required for Six Sigma certification
