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Questions and Answers
True or false: Hearing is the first step of the listening process.
True or false: Hearing is the first step of the listening process.
True (A)
True or false: Evaluating is one of the six stages of listening.
True or false: Evaluating is one of the six stages of listening.
True (A)
True or false: Responding is the last step of the listening process.
True or false: Responding is the last step of the listening process.
True (A)
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Study Notes
- The six stages of listening are hearing, attending, understanding, remembering, evaluating, and responding.
- The hearing stage is the physical response caused by sound waves stimulating the sensory receptors of the ear; this is perception of sound waves.
- The attention stage is when brain screens stimuli and permits only a select few to come into focus- these selective perception is known as attention.
- The understanding stage is when symbols we have seen and heard are analyzed to determine the meaning of the stimuli.
- The remembering stage is when the individual adds the message to the mind's storage bank.
- The evaluating stage is when active listeners participate and determine the presence or absence of bias or prejudice in a message.
- The responding stage is when the receiver completes the process through verbal and/or nonverbal feedback.
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