Questions and Answers
Why is it important to clearly define a problem before jumping to solutions?
Clearly defining a problem helps identify irrelevant information and ensures teams start on the right track.
What should teams do if one method isn't yielding results?
Teams should try different approaches.
How can a facilitator help in group processes?
A facilitator can make group processes easier.
What is Six Thinking Hats?
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What is World Cafe?
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Why should problem-solving be a part of an organization's culture in the long term?
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How can mixing up approaches help in problem-solving?
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Study Notes
- Clearly define the problem before jumping to solutions
- Try different approaches if one method isn't yielding results
- Bring in a facilitator to make group processes easier
- Six Thinking Hats is a classic method for identifying problems and considering them from different angles
- World Cafe is a facilitation technique for bigger groups to focus on solving complex problems
- Problem-solving should be a part of an organization's culture in the long term
- A clear problem definition helps identify irrelevant information and ensures teams start on the right track
- Mixing up approaches can unblock teams and generate great solutions
- Facilitation can make all the difference in finding great solutions and keeping the process moving
- Six Thinking Hats and World Cafe are effective at helping teams remove roadblocks and consider all necessary aspects to solve complex problems.
