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Questions and Answers
What is the purpose of the timer on the back end of the training portal?
What is the purpose of the timer on the back end of the training portal?
- To ensure that video playback is working properly
- To provide video explainers for frequently asked questions
- To limit the amount of time spent on video lectures
- To track progress and completion of the training program (correct)
How can problems with video playback be resolved?
How can problems with video playback be resolved?
- By rewatching the video lectures
- By contacting the support team via email (correct)
- By using a different device to access the training program
- By skipping the problematic sections
What is the purpose of the FAQ module?
What is the purpose of the FAQ module?
- To track progress and completion of the training program
- To provide additional video lectures
- To offer personalized support for each trainee
- To provide previously answered questions (correct)
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Study Notes
- Video lectures have a set amount of time built into the schedule to complete.
- There is a timer on the back end of the training portal that tracks progress and completion.
- Completing the video lectures is necessary for 100% completion of the training program.
- Any problems with video playback can be resolved by emailing the support team.
- There are fail-safes in place to ensure completion of the training.
- Questions can be asked through the FAQ module or by emailing the support team.
- The FAQ module contains previously answered questions.
- Emails with questions will be answered with a video explainer.
- Video explainers may be added to the FAQ module if several people have the same question.
- The support team wants to provide opportunities to ask questions to get the most out of the training.
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