MGT200
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Questions and Answers

What are the three skills that managers need to effectively manage?

  • Technical, communication, and operational skills
  • Technical, marketing, and strategic skills
  • Technical, human, and conceptual skills (correct)
  • Technical, interpersonal, and financial skills

    • What are the three skills that managers need to effectively manage?

  • Financial, human, and conceptual skills
  • Technical, human, and strategic skills
  • Technical, human, and conceptual skills (correct)
  • Technical, financial, and conceptual skills

    • What is the main goal of managers?

  • To increase personal wealth
  • To avoid responsibility
  • To gain power over others
  • To achieve organizational goals (correct)

    • Which of the following is NOT one of the skills that managers need to effectively manage?

    <p>Physical skills (D)</p> Signup and view all the answers

    What are the three skills that managers need to effectively manage?

    <p>Technical, human, and conceptual skills (D)</p> Signup and view all the answers

    Which of the following is not one of the four management functions?

    <p>Evaluating (C)</p> Signup and view all the answers

    Which of the following refers to achieving organizational goals?

    <p>Effectiveness (A)</p> Signup and view all the answers

    What does efficiency refer to?

    <p>Getting the most output from the least amount of resources (B)</p> Signup and view all the answers

    What are the three critical skills for managers?

    <p>Technical, human, and conceptual (D)</p> Signup and view all the answers

    What is efficiency?

    <p>Getting the most output from the least amount of resources (B)</p> Signup and view all the answers

    Which of the following is NOT one of the four management functions?

    <p>Evaluating (D)</p> Signup and view all the answers

    What are the three roles that managers have?

    <p>Interpersonal, informational, and decisional (A)</p> Signup and view all the answers

    What is the aim of managers in their work?

    <p>To achieve efficiency and effectiveness (D)</p> Signup and view all the answers

    What is effectiveness?

    <p>Achieving organizational goals (A)</p> Signup and view all the answers

    What are the four management functions?

    <p>Planning, organizing, leading, and controlling (B)</p> Signup and view all the answers

    What are the four management functions?

    <p>Planning, organizing, leading, and controlling (C)</p> Signup and view all the answers

    What are the four management functions?

    <p>Planning, organizing, leading, and controlling (B)</p> Signup and view all the answers

    What is the difference between efficiency and effectiveness?

    <p>Efficiency refers to getting the most output from the least amount of resources, while effectiveness refers to achieving organizational goals. (A)</p> Signup and view all the answers

    What are the three specific roles that managers have?

    <p>Interpersonal, informational, and decisional roles (A)</p> Signup and view all the answers

    Which of the following is NOT one of the roles that managers have?

    <p>Technical roles (A)</p> Signup and view all the answers

    What did the industrial revolution create?

    <p>Large organizations in need of management (D)</p> Signup and view all the answers

    Who is considered the father of scientific management?

    <p>Frederick Winslow Taylor (B)</p> Signup and view all the answers

    What are the three roles that managers have?

    <p>Interpersonal, informational, and decisional roles (B)</p> Signup and view all the answers

    How did Mintzberg categorize the 10 management roles he identified?

    <p>Interpersonal, informational, and decisional (B)</p> Signup and view all the answers

    What is the purpose of planning?

    <p>To provide direction and reduce uncertainty (C)</p> Signup and view all the answers

    What is the difference between formal and informal planning?

    <p>Formal planning is written down and has a long-term focus, while informal planning is not written down and has a short-term focus. (D)</p> Signup and view all the answers

    What are the three components of an organization?

    <p>Purpose, people, and structure (B)</p> Signup and view all the answers

    Who is considered the father of scientific management?

    <p>Frederick Winslow Taylor (D)</p> Signup and view all the answers

    Who is considered the father of scientific management?

    <p>Frederick Winslow Taylor (B)</p> Signup and view all the answers

    What is the quantitative approach in management?

    <p>It involves using mathematical and statistical methods to improve managerial decision making. (D)</p> Signup and view all the answers

    What is the quantitative approach in management?

    <p>Using mathematical and statistical methods to improve managerial decision making (B)</p> Signup and view all the answers

    What is scientific management?

    <p>Defining the one best way to do a job and providing economic incentives to workers (B)</p> Signup and view all the answers

    What is the systems approach in management?

    <p>It views organizations as open systems that interact with their environment. (D)</p> Signup and view all the answers

    Who advocated for the division of labor to increase productivity?

    <p>Adam Smith (D)</p> Signup and view all the answers

    What is the difference between strategic plans and operational plans?

    <p>Strategic plans are plans that outline how goals are to be accomplished, while operational plans are plans that define the organization's goals and overall strategy. (D)</p> Signup and view all the answers

    What is the traditional goal setting approach?

    <p>Setting broad goals at the top of the organization (B)</p> Signup and view all the answers

    What is the decision-making process?

    <p>Identifying a problem, decision criteria, and alternatives, analyzing alternatives, selecting an alternative, implementing the alternative, and evaluating the decision's effectiveness (C)</p> Signup and view all the answers

    What is the systems approach to viewing organizations?

    <p>Organizations as open systems that interact with their environment (B)</p> Signup and view all the answers

    What historical event created large organizations in need of management?

    <p>The Industrial Revolution (C)</p> Signup and view all the answers

    What is the decision-making process in management?

    <p>It involves identifying a problem, decision criteria, and alternatives, analyzing alternatives, selecting an alternative, implementing the alternative, and evaluating the decision's effectiveness. (D)</p> Signup and view all the answers

    What is one important contribution Frederick W. Taylor made to management?

    <p>Scientific management (D)</p> Signup and view all the answers

    What is management by objectives?

    <p>Setting specific performance goals jointly determined by employees and managers (C)</p> Signup and view all the answers

    What is traditional goal setting?

    <p>Broad goals set at the top of the organization (D)</p> Signup and view all the answers

    What is the decision-making process?

    <p>Identifying a problem, decision criteria, and alternatives, analyzing alternatives, selecting an alternative, implementing the alternative, and evaluating the decision's effectiveness (B)</p> Signup and view all the answers

    What is the difference between formal and informal planning?

    <p>Formal planning involves specific goals written and shared with organizational members, while informal planning is not written down and has a short-term focus. (C)</p> Signup and view all the answers

    What is management by objectives?

    <p>Specific performance goals jointly determined by employees and managers (B)</p> Signup and view all the answers

    What are the major approaches to management?

    <p>Classical, behavioral, and quantitative (B)</p> Signup and view all the answers

    What is management by objectives?

    <p>It involves specific performance goals jointly determined by employees and managers. (A)</p> Signup and view all the answers

    What is management by objectives?

    <p>Specific performance goals jointly determined by employees and managers (A)</p> Signup and view all the answers

    What does the systems approach view organizations as?

    <p>Open systems that interact with their environment (C)</p> Signup and view all the answers

    Study Notes

    1. Managers coordinate and oversee the work of others to achieve organizational goals.
    2. Three critical skills for managers are technical, human, and conceptual.
    3. Managers aim to achieve efficiency and effectiveness in their work.
    4. The four management functions are planning, organizing, leading, and controlling.
    5. Mintzberg identified 10 management roles grouped into interpersonal, informational, and decisional categories.
    6. Organizations have a distinct purpose, are composed of people, and have a deliberate structure.
    7. The division of labor was advocated by Adam Smith to increase productivity.
    8. The Industrial Revolution created large organizations in need of management.
    9. Frederick W. Taylor made important contributions to management, including scientific management.
    10. Major approaches to management include classical, behavioral, and quantitative.
    • d Frank and Lillian Gilbreth.

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    Management MCQs

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