Test Your IT Infrastructure and Risk Management Knowledge with This Quiz!

Study Notes

The IT department of a municipality analyzed their services and implemented a proxy server to control internet access for users and separate areas into different networks.
They proposed using open-source software for the server and purchased four switches and a router.
By installing the proxy server, internet access for all users in the four areas was accelerated and customized bandwidth was assigned.
The IT department signed operational level agreements with certain areas for higher bandwidth and limited web access for others.
They used Squid as the open-source software for the proxy server and purchased an IBM server with medium capabilities.
The server has a double power source and is connected to a UPS for backup power.
A daily backup of the server's configuration is stored on another computer for disaster recovery.
The server is located in a secure area and all switches are located in a wall rack.
The IT department signed underpinning contracts with Movistar for internet services, HP for server technical support, and Cisco for switch technical support and warranty.
Incident, event, request, problem, and access management processes were implemented for the service.

Switches have layer 2 security.
Risk analysis and management involves identifying threats, vulnerabilities, and analyzing risks.
Risk is the product of vulnerability and threat.
Single Loss Expectancy (SLE) is the measure of losses from a single event.
Annualized Loss Expectancy (ALE) is the expected losses from a threat occurring multiple times in a year.
Risk evaluation can be quantitative or qualitative.
A gap analysis report identifies the difference between current and desired risk levels.
ITIL® v4 offers four levels of certification: Foundation, Intermediate, Expert, and Master.
ITIL® certification exams must be taken at accredited institutes.
ITIL® certification can serve as a professional opportunity in service management.

Description

Do you have a good understanding of IT infrastructure and risk management? Test your knowledge with this quiz that covers topics such as proxy servers, open-source software, switches, risk analysis, and ITIL® certification. Challenge yourself and see how well you know the ins and outs of IT departments and their services!