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Questions and Answers
When dealing with young guests, what should you do to make them feel comfortable?
When dealing with young guests, what should you do to make them feel comfortable?
- Ignore them and focus on their parents
- Be strict and authoritative
- Be formal and professional
- Be friendly and familiarize with the child (correct)
What should you do if the young guest has special requirements?
What should you do if the young guest has special requirements?
- Assume that they have no special requirements
- Ignore their needs
- Politely ask the parents to determine any special requirements (correct)
- Ask the parents to take care of it
How should you adjust yourself when dealing with young guests?
How should you adjust yourself when dealing with young guests?
- Set your own pace and expect them to follow
- Treat them the same as adult guests
- Ignore their needs and preferences
- Adjust yourself according to their pace (correct)
What is tray service?
What is tray service?
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What is Russian service?
What is Russian service?
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In tray service, who serves the guests?
In tray service, who serves the guests?
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When should you offer help to a guest?
When should you offer help to a guest?
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How should you approach a non-native guest?
How should you approach a non-native guest?
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What should you do if you cannot communicate with a non-native guest?
What should you do if you cannot communicate with a non-native guest?
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