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Questions and Answers
Most technical documents are produced by professional technical communicators working alone.
False
Social-media posts such as tweets can be examples of technical documents.
True
Chapter 1 states that effective technical communication is honest. The chapter then presents three reasons it is important to be honest when communicating. Which of the following is NOT one of the reasons listed in Chapter 1?
You are in charge of creating a podcast of an interview with the CEO of your company. The audio file will be posted on the company's website. You decide to make a transcript available so that audience members who are hard of hearing will be able to read the interview. Which measure of excellence in technical communication does this decision reflect?
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Chapter 1 identifies nine measures of excellence in technical communication. Which pair in the following list might seem contradictory?
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Which two things must you clearly understand in order to communicate successfully?
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According to Chapter 1, what is the biggest difference between technical communication and the kinds of writing you do in other college courses?
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Which statement best explains how the concept of company branding is related to technical communication?
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Which of these is a measure of excellence in technical communication?
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Which of these is a quality shown by a successful workplace communicator?
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Study Notes
Technical Communication Basics
- Professional technical communicators often work alone to produce technical documents.
- Even social-media posts, such as tweets, can be considered technical documents.
Importance of Honesty in Technical Communication
- Effective technical communication is honest, and Chapter 1 highlights three reasons why honesty is crucial.
Measures of Excellence in Technical Communication
- Providing a transcript for a podcast, such as in the example of an interview with a CEO, reflects the measure of excellence: Accessibility.
- There are nine measures of excellence in technical communication, and one pair that might seem contradictory is Clarity vs. Brevity.
- A successful workplace communicator demonstrates the quality: Respect.
Understanding Technical Communication
- To communicate successfully, you must clearly understand your Audience and Purpose.
- The biggest difference between technical communication and other college courses is that technical communication focuses on conveying information to achieve a specific purpose, not just to express oneself.
- Company branding is related to technical communication because it involves creating a consistent image and message across all communication channels.
- Completeness is a measure of excellence in technical communication.
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Description
Test your knowledge of technical communication principles and practices. Learn about the role of technical communicators in producing documents and more. Evaluate your understanding of technical writing and documentation.
