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Groups and Teams in Organizations
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Groups and Teams in Organizations

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Questions and Answers

What is a key characteristic of a group?

  • Independent members (correct)
  • Achieving individual goals
  • A collective identity
  • A single leader
  • What is a key characteristic of a team?

  • Independent members
  • Achieving individual goals
  • A collective identity (correct)
  • A single leader
  • How do groups typically make decisions?

  • Debate, decide, and delegate
  • Discuss, decide, and do
  • Debate, decide, and do
  • Discuss, decide, and delegate (correct)
  • What is the concept where group members conform to the majority opinion to maintain harmony?

    <p>Groupthink</p> Signup and view all the answers

    Who typically leads a group?

    <p>A single leader</p> Signup and view all the answers

    How are team members accountable?

    <p>Both individually and mutually</p> Signup and view all the answers

    What is the focus of a group?

    <p>Individual goals</p> Signup and view all the answers

    What is the key difference between a group and a team?

    <p>Interdependence of members</p> Signup and view all the answers

    What is a group of individuals who share resources and information to complete a task?

    <p>A collection of individuals</p> Signup and view all the answers

    What is the primary reason for a formal group to be formed?

    <p>To complete a job task</p> Signup and view all the answers

    Which of the following is a reason why groups stay together?

    <p>Security</p> Signup and view all the answers

    What is a type of team that takes on responsibilities of a supervisor?

    <p>Self-managed work team</p> Signup and view all the answers

    Which type of team is formed by members from the same department?

    <p>Problem-solving team</p> Signup and view all the answers

    What is a characteristic of a virtual team?

    <p>Members are tied together by technology</p> Signup and view all the answers

    What is the primary characteristic of group members that can lead to groupthink?

    <p>Similar group members</p> Signup and view all the answers

    What is the term for the tendency of individuals to put forth less effort when they are part of a group?

    <p>Social loafing</p> Signup and view all the answers

    What is the primary goal of appointing a devil's advocate in a group?

    <p>To stimulate critical thinking and alternative ideas</p> Signup and view all the answers

    Which stage of group development is characterized by conflict and uncertainty?

    <p>Storming</p> Signup and view all the answers

    What is the term for a group's view of its own ability to achieve its goals?

    <p>Collective efficacy</p> Signup and view all the answers

    What is the final stage of group development for temporary groups?

    <p>Adjourning or Transforming</p> Signup and view all the answers

    What is one of the advantages of working in teams?

    <p>More ideas and better quality</p> Signup and view all the answers

    What is a criterion for effective team performance?

    <p>The outcomes must be achieved within budget</p> Signup and view all the answers

    What is a disadvantage of individual decision making?

    <p>Less ideas</p> Signup and view all the answers

    What is a way to improve team performance?

    <p>Training</p> Signup and view all the answers

    What can happen in a group decision making scenario?

    <p>Groupthink</p> Signup and view all the answers

    What is a benefit of group decision making?

    <p>Greater commitment to the decision</p> Signup and view all the answers

    What is a disadvantage of working in teams?

    <p>Conflict</p> Signup and view all the answers

    What is an advantage of individual decision making?

    <p>Fast decision making</p> Signup and view all the answers

    Study Notes

    Groups and Teams

    Groups

    • A collection of individuals who share resources and information to complete a task.
    • Types of groups:
      • Formal: determined by the organization chart, focused on task completion.
      • Informal: formed based on interest or friendship, focused on shared objectives.

    Reasons Groups Stay Together

    • Security
    • Status
    • Self-esteem
    • Affiliation
    • Power
    • Goal achievement
    • Attractiveness

    Teams

    • A group of people with a collective identity joined together to accomplish a goal.
    • Types of teams:
      • Self-managed work
      • Problem-solving
      • Cross-functional
      • Virtual

    Groups vs Teams

    • Groups: collection of individuals working independently to achieve a task, one leader, independent, individual goals, discuss, decide, and delegate.
    • Teams: group of people with collective identity, shared, participative, interdependent, mutual accountability, accomplish goals collectively, discuss, decide, and do.

    Groupthink

    • A phenomenon where members conform to majority opinion to maintain group harmony rather than stating their own opinions.
    • Occurs when members are similar, cohesive, and lack diverse perspectives.
    • Solutions:
      • Limit group size
      • Diverse group members
      • Leaders must not give own ideas, get other input first
      • Appoint devil's advocate
      • Decision techniques

    Group Properties

    • Conformity: behavior that follows the requirements of a group or society.
    • Social loafing: tendency of individuals to put forth less effort when part of a group.
    • Cohesiveness: sticking together.
    • Collective efficacy: a group's view of its own ability to achieve its goals.

    Stages of Group Development

    • Forming (stage 1): group meets for the first time, uncertainty about leadership, purpose, and structure.
    • Storming (stage 2): conflict arises as members begin to push against constraints.
    • Norming (stage 3): group members know what is required of them, members are cohesive, purpose and leadership are clear.
    • Performing (stage 4): functioning group progressing towards their goals.
    • Adjourning or Transforming (stage 5): last step in the process for temporary groups, members have mixed feelings.

    Team Effectiveness Criteria

    • Team must work well together to achieve objectives.
    • Get things done in time according to a reasonable schedule.
    • The outcomes need to meet minimum quality criteria.
    • The outcomes must be achieved within budget.
    • The team must grow in its ability and capacity.

    Advantages of Working in Teams

    • More ideas and better quality.
    • Increase innovation.
    • Create an environment of support.
    • Boost individual confidence.
    • Good teams make the most of individual talents.
    • Create better communication and respectful relationships among employees.

    Disadvantages of Working in Teams

    • Agreement is difficult to reach.
    • Conflict.
    • Ignore other perspectives.
    • Uncooperative individuals in the team.
    • Some members are ignored or feel insignificant.
    • The more conflict, the less innovation, the farther the team gets from implementation and meeting goals.
    • Social loafing.
    • Strong personalities take over the team.
    • Strained relationships.

    Improving Team Performance

    • Training.
    • Selection.
    • Rewards.
    • Teambuilding.
    • Team Design.

    Individual vs Group Decision Making

    • Individual:
      • Pros: fast, best individual outperforms group, accountability.
      • Cons: less ideas, determining best individual not easy, individual may procrastinate.
    • Group:
      • Pros: diverse and creative ideas, greater commitment to decision, better solutions, interaction builds relationships and trust.
      • Cons: takes longer, conflict, groupthink, social loafing.

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    Learn about the different types of groups, including formal and informal groups, and understand the reasons why groups stay together.

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