Target Interview Questions 2
15 Questions
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Target Interview Questions 2

Created by
@LionheartedBrazilNutTree

Questions and Answers

What is one of your strengths?

Patience - this permits me to work with many different kinds of people and handle difficult situations.

What is one of your weaknesses?

Being organized wasn't my strongest point, so I took steps to fix it and now I am more organized.

Describe a situation where you disagreed with someone and how you handled it.

I wanted to split the sections, while she wanted us to do each section together. I explained that my decision would enable us to work faster. We discussed it and agreed, and it turned out well.

What was your leadership role in the Misses Department?

<p>As the leader, I decided to split teams into two - two for recovery and two for fitting rooms. This approach made the work smoother and faster.</p> Signup and view all the answers

Why do you want to work at Target?

<p>Target is a company I have always admired because of its great deals and commitment to customer service, which I am passionate about.</p> Signup and view all the answers

What does world-class customer service mean to you?

<p>I once helped a lost lady find everything she needed in the store for an hour, and she was very thankful.</p> Signup and view all the answers

Describe a time when you managed multiple tasks and what was the outcome.

<p>I worked on shoes, accessories, and women's coats from easiest to hardest, always managing to have time to spare.</p> Signup and view all the answers

How did you teach someone new a task?

<p>I trained a new employee in shoes by showing her the ropes and letting her do it herself while I was available for questions. Everything went well.</p> Signup and view all the answers

Describe a time you exceeded expectations.

<p>Although I wasn't familiar with the cash register, I asked for training, and when I had the chance, I learned quickly to help during busy times. They were very impressed.</p> Signup and view all the answers

How did you handle a customer complaint?

<p>I calmed a customer upset about a broken toy, offered to replace it for free, and ensured my boss approved. She left calm and happy.</p> Signup and view all the answers

When did you put someone’s needs before your own?

<p>While working on women's shoes, I saw a long line, so I paused my work to help at the front. Once the line was down, I continued with my work.</p> Signup and view all the answers

What is an example of an outside skill set you utilized?

<p>I wasn't initially comfortable working with home items, but I learned to treat it similarly to shoes, making it easier over time.</p> Signup and view all the answers

How would you work with someone you didn't get along with?

<p>I would put my differences aside and work as effectively as I would with someone I liked.</p> Signup and view all the answers

How did you face a hard situation and how did you solve it?

<p>A customer wanted an item without a tag. I searched for the price and resolved the issue satisfactorily.</p> Signup and view all the answers

Tell me about yourself.

<p>I enjoy meeting new people and enhancing their experiences. I am dedicated, outgoing, and a team player with lots of retail experience.</p> Signup and view all the answers

Study Notes

Strength

  • Patience enables effective collaboration with diverse individuals and efficient handling of difficult situations.

Weakness

  • Initially struggled with organization, but took proactive steps to improve and has since become more organized.

Conflict Resolution

  • Faced disagreement with a colleague about work division; proposed splitting sections for efficiency, which was accepted and improved workflow.

Leadership Experience

  • Led a team in the Misses Department with four members; successfully implemented a split-team structure for improved task management.

Motivation for Target

  • Strong admiration for Target due to its great deals and commitment to customer service, aligning with personal passions.

World Class Customer Service

  • Assisted a lost customer by helping her locate multiple items over an hour, resulting in a grateful customer and positive feedback.

Multitasking

  • Managed multiple tasks efficiently, handling shoes, accessories, and coats from easiest to hardest, with spare time for additional help.

Training New Employees

  • Trained a new employee in the shoe department by demonstrating tasks and encouraging independent practice while being available for questions.

Exceeding Expectations

  • Took initiative to gain cash register training, efficiently managed busy lines during peak hours, impressing colleagues with quick learning.

Customer Complaint Resolution

  • Handled an upset customer whose toy was broken; offered a replacement free of charge, ensuring satisfaction and resolving the issue.

Prioritizing Others

  • Temporarily paused personal tasks in the women’s shoes section to assist at the busy front register, resuming work once lines were managed.

Adaptability to New Skills

  • Transitioned from shoe department to home goods; recognized initial discomfort, but realized similarities improved comfort over time.

Professional Collaboration

  • Willing to set personal differences aside to effectively collaborate with individuals one does not get along with.

Problem-Solving Under Pressure

  • Resolved pricing issues for an untagged item by researching and locating the correct price, ensuring a smooth customer experience.

Personal Introduction

  • Motivated by engagement with people and enhancing their experiences; passionate about customer service, with extensive retail experience seeking new opportunities.

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Description

This quiz includes flashcards designed to help you prepare for common interview questions, focusing on strengths, weaknesses, and conflict resolution. Each card presents a key term with its definition and context to enhance your understanding and response formulation.

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