Systems Analysis and Design
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Questions and Answers

During user goal technique interviews, should the analyst try to influence the users in discussing their work methods?

  • Yes, the analyst should strongly influence the users
  • No, the analyst should not try to influence the users (correct)
  • The analyst should only influence junior users
  • The analyst should only influence senior users
  • It depends on the situation and the users' willingness
  • What is the recommended approach for the analyst during user goal technique interviews?

  • Listen actively and ask open-ended questions (correct)
  • Avoid asking too many questions
  • Provide solutions before understanding the user's needs
  • Interrupt frequently to steer the conversation
  • Use closed-ended questions for efficiency
  • What should the analyst avoid doing during user goal technique interviews?

  • Making assumptions about user needs (correct)
  • Encouraging user participation
  • Seeking clarification on user stories
  • Documenting user feedback
  • Asking about user preferences
  • What is the purpose of the user goal technique interviews?

    <p>To understand the user's objectives and motivations</p> Signup and view all the answers

    What type of questions should the analyst ask during user goal technique interviews?

    <p>Open-ended questions to encourage detailed responses</p> Signup and view all the answers

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