Chapter 8-P1
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Questions and Answers

What type of communication involves individuals responding in real time to each other?

  • Synchronous communication (correct)
  • Asynchronous communication
  • Email communication
  • Multitask communication

    • Which form of communication allows individuals to respond at a time of their choosing?

  • Synchronous communication
  • Real-time communication
  • Asynchronous communication (correct)
  • Email communication

    • Why are emails considered less efficient than real-time conversations for making joint decisions?

  • Emails are more personal
  • Emails lack nonverbal cues (correct)
  • Emails are synchronous in nature
  • Emails provide immediate feedback

    • What is one important component of an effective email listed in the text?

    <p>Subject line</p> Signup and view all the answers

    Why should emails rarely be used for sensitive or emotional communication tasks?

    <p>Because emails lack the richness of face-to-face communication</p> Signup and view all the answers

    What are the relative benefits and weaknesses of synchronous and asynchronous communications?

    <p>Synchronous communication is real-time, while asynchronous communication occurs with a delay.</p> Signup and view all the answers

    What is a characteristic of emails mentioned in the text?

    <p>Emails lack most verbal and nonverbal cues associated with face-to-face interaction.</p> Signup and view all the answers

    Why is it recommended to avoid using emails for sensitive or emotional communication tasks?

    <p>Emails lack richness and nonverbal cues for sensitive tasks.</p> Signup and view all the answers

    What is the purpose of establishing rules with colleagues for messaging in meetings according to the text?

    <p>To create guidelines for effective communication during meetings.</p> Signup and view all the answers

    Which component is listed as optional in an effective email as per the text?

    <p>Attachments</p> Signup and view all the answers

    What type of communication allows individuals to respond to messages at their convenience?

    <p>Asynchronous communication</p> Signup and view all the answers

    What task is suggested at the end of a messaging exchange according to the text?

    <p>Clearly end the messaging exchange.</p> Signup and view all the answers

    Why is it important to ask simple questions in emails based on the text?

    <p>To ensure clear understanding by the recipient.</p> Signup and view all the answers

    What is an effect of using emails for joint decision-making as per the text?

    <p>Less efficiency compared to real-time conversations.</p> Signup and view all the answers

    What is a notable characteristic of email communication according to the text?

    <p>Lacks most verbal and nonverbal cues associated with face-to-face communication.</p> Signup and view all the answers

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